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Larry Magid

Larry Magid

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Should Facebook Be the Web's Comment Police?

Posted: 03/ 8/11 05:21 PM ET

2011-03-08-comment.jpg
Facebook allows web operators to put a comment box like the one depicted above on any site


Facebook is offering web developers a new commenting system that requires people to sign-in with their Facebook credentials before commenting on blogs and other sites that use the free service.

Any website operator can add the code to a site by copying a couple of lines of code that you can generate from their comments/plugin page.

With that code in place, visitors to the site see a comment box from Facebook that they can use to make a comment that will appear on that site and, at the user's discretion, on their Facebook profile as well.

Helps Ward Off the Trolls

For site owners, it means not having to manage your own commenting system because Facebook does it for you. It also means fewer really obnoxious or obscene comments because people who log on with their Facebook credentials are less likely to be anonymous and, therefore, more likely to post something that could embarrass them or cause them to lose their Facebook account. The reason I say "less" likely is because this system doesn't fully guarantee accountability. Facebook has what it calls "a real name culture" and considers it a terms of service violation to register under an assumed identity, but it's not all that hard to do so, especially if you start by creating a throw-away email address using a web-based service such as Gmail, Yahoo Mail or Hotmail.

As a site operator, I can relate to this. I've actually removed the ability to comment on my sites SafeKids.com and LarrysWorld.com because of the hassle involved in moderating comments. I love feedback and am accepting of critical comments, but I don't love having to deal with trolls, spammers and others who post comments that are inappropriate.

What Bothers Me About the Service

But there are a couple things that bother me about the new Facebook service. To begin with, it puts even more power in the hands of Facebook which not only has 600 million people visiting its own site, but now has its tentacles into perhaps millions of other websites. It also bothers me that site owners are turning over the storage and "ownership" of comments and their relationship with the commenters to Facebook instead of being able to manage it themselves.

I'm also bothered that it requires a Facebook membership for people to comment. It becomes one more reason people feel compelled to join Facebook and means that folks who don't have a Facebook account can't comment on some other sites.

On TechCrunch, MG Siegler wrote that "overall number of comments have fallen dramatically" after his company started requiring users to use the new Facebook commenting system. The system, he said, has "silenced the trolls" but it may have silenced others too.

As an experiment, I've added the Facebook commenting system to one post on my LarrysWorld.com site. I'd be curious about your reaction so -- in addition to commenting below on Huffington Post's well moderated commenting system, please click here to visit the page on my site and use Facebook's very own system to tell me what you think.

Disclosure: Facebook provides financial support to ConnectSafely.org, a non-profit Internet safety organization where I serve as co-director.

 

Follow Larry Magid on Twitter: www.twitter.com/larrymagid

 
 
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HUFFPOST SUPER USER
jabailo
(Participant) Texeme.Construct()
01:34 AM on 03/11/2011
I prefer Disqus
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HUFFPOST SUPER USER
Greg0658
01:09 PM on 03/09/2011
I'll chime in (again) .. sorta po'd that something I took time to write - but may have been abusive to the intelllect of a fellow HuffPo'er (my bad) was dissolved (maybe this will not see the light of day) (IL death penalty) .. maybe if I had allowed the FB dual post it would have been printed

that sentence says a bunch towards this thread .. so PO'd I was - I logged out of HuffPo - and discovered my FB logged out too (uhm) .. but I think that as disruptive truth can be it has 100 years from now benefits (maybe) (maybe blogging and talk radio is tooo big a step for a 300 year old society) (wait FB reaches 8000 year old societies)
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HUFFPOST SUPER USER
jabailo
(Participant) Texeme.Construct()
01:37 AM on 03/11/2011
The ultimate commenting system would add features like editing, revisions, spell checking, authorship and copyright protection, and yes ultimately a payment system. Right now Disqus comes close just because it associates the text with the writer...not the blog or portal.
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HUFFPOST SUPER USER
jabailo
(Participant) Texeme.Construct()
01:12 PM on 03/11/2011
Here's some more features:

Should identify similar comments (redundancy) in thread to avoid duplication of content.
Should identify posts that might be better as a reply rather than new thread.
Should find places to post comment other than current blog (sell your work to other consumers).
Should value content with score for originality (using Google type algorithm)
HUFFPOST SUPER USER
realitytrumpsbull
Two 'alves of coconut!
12:57 PM on 03/09/2011
How about 'internet censorship', on a grand scale? I think the phenomenon at work here is manipulation of information. If the internet is to be a free and open venue of public communication between individuals, and not some kind of heavily manipulated medium, then whoever's trying to manipulate the flow of information over the wires needs to take their sticky little fingers OFF of it. And, that would include Facebook, and its' operators. 

There are some who ambit to work in concert to 'spin' the media. One sign of their work in progress is censorship. Problem is, you tell a lie, then you have to tell another lie to cover that one, and another, and so forth, and so on, and then people, not being stupid, figure out what you were up to by discerning out what it is you don't want said or added, and they fill in the blanks themselves, then THEY publish, and you're caught out, or, in the vernacular, BUSTED! 

Zuckerberg and the Harvardistas may have money, but they don't have a monopoly on information. Truth comes out eventually, might as well tell it the first time, right? Right. 

Censorship is nothing new. It's been around ever since sponsors threatened to pull their money out of television or radio or print if certain things were said or not said. 

But, maybe this story's a good warning, to all concerned, if you intend on having free and open access to information on the web, and it looks like a major company such as Facebook, or AOL(owner/partner of Huffington Post) is trying to mess with it, go elsewhere in search of enlightenment and open democratic dialogue.  Just because people have a lot of money, doesn't make em honest, and sometimes, the total reverse is true. B.S.ing the public is Big Business. Think, ask questions, and make your own decisions in life...walk your own path.
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StevenWells
Objects in the avatar are larger than they appear
12:57 PM on 03/09/2011
I can't imagine why any journalistic web entity would cede any part of its editorial prerogative to another.
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HUFFPOST SUPER USER
TaylerWoods
10:24 AM on 03/09/2011
While writing this comment I glanced to the right. Lo and behold under the "Hot on Facebook" tab is the headline, "China Activist Furious He Lost Facebook Account--While Zuckerberg's Dog Has Own Page". This alone speaks volumes to the "real name requirements" under FB TOS by it's very Founder, no? Anyway, if forced to use FB in order to comment anywhere on the web I will not comply. I suppose that would make lots of people happy....except perhaps Marketers and Ad Men.
HUFFPOST SUPER USER
G E H
09:48 AM on 03/09/2011
As a web developer I have used the Facebook "Like" feature on several sites I have developed. I also have a "Re-Tweet" link and a stumbelupon link.

I can't speak for other websites, but my purpose in adding these links is NOT to limit the ability of posters to comment anonymously, nor to give control of comments to facebook. My purpose is to allow people who use these social networks to (if they want) recommend the site to their friends. The purpose is to gain additional exposure for the web site.

It is a fact that hundreds of millions of people use facebook. It is a fact that large numbers of people use twitter and stumbleupon. It makes good business sense to allow people on these FREE social networks to spread FREE news of your product.

The facebook embeddable link allows a person to make a comment as well as registering a "like." This is not inherently evil. My guess is that the use of this feature, by external web sites, as a blog commenting engine is not what facebook originally had in mind. Nevertheless, it may bring more customers to them, which is good for THEIR business.

There are still millions of blogs out there with free and open commenting systems that don't use facebook. I don't think the sky is falling yet, at least not because of this feature.
07:27 AM on 03/09/2011
Just very recently I signed on with Facebook, but will use it very little. I find it scary. And also somewhat laughable and pathetic. Seems we judge our worth -- or at least part of our worth -- by how many 'friends' we have. Also, when did the average individual start to believe that anything they have to say/write is worth a lot of other people reading? Facebook seems to be yet another way of refusing to face the fact that we are basically alone in this world, to prevent us from learning to be comfortable when alone with ourselves (in fact, being alone with ourselves is touted by the media as some kind of mental illness/disease), and to give us the illusion that our '15 seconds of fame', due to whatever trivia we might post, is more important than what we do for others. Oh, I forgot -- Facebook is also another way to brag about what we do for others. :-)
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HUFFPOST SUPER USER
Howie1960
Humanity. You never had it from the beginning.
09:43 AM on 03/09/2011
I've lived alone for the majority of my adult life (twice divorced). I like being alone, especially since I work with almost 70 co-workers in a small office and answer phone calls from the public for 10 hours a day for four days. That's a lot of people to be around and to talk to each day. I have to decipher so many personalities, not make waves, shut my mouth, put up with crap, etc. So once my day is over I love the comfort of my home and my cat. Also, people who live with a spouse, friend or family become dependent on those other people. By living alone you are in charge of everything it takes to live. You're not dependent on anyone. I think this makes you stronger as an individual. I know people who never open their mail, never pay bills, don't drive themselves to work, etc. Once their spouses pass away I always wonder how they'll make it, having to learn things they've never had to do, or cared to do. I love being in total control of my own life. It means I'm engaged in what is going on and am involved in everything that needs to get done.
05:07 AM on 03/09/2011
Facebook is like a creepy cult that's insidiously infiltrating all parts of life. "Oh, I don't DO email. Email is haaaaard. Can't you use faaacebook?" When I state my logical objections against using Facebook, I'm met with looks ranging from disbelief to pity ("Oh, are you a technophobe/Luddite?") to outright hostility ("Don't diss Facebook! I don't wanna talk about it!").
10:24 AM on 03/09/2011
I know! I've had people trying to talk me into facebook as if they were religious evangelists. I can see no upside to facebook. The best anyone can come up with is that it's a good way to stay in touch with people you wouldn't otherwise have anything to say to.
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HUFFPOST COMMUNITY MODERATOR
oldngrumpy
My micro-bio is no longer empty
04:12 AM on 03/09/2011
While I enjoy commenting on a variety of politically oriented sites, my Facebook page is something I would rather keep politically neutral to avoid conflict with friends and family that I stay in touch with there. I would have to pass on any site that made connecting with Facebook a requirement for posting.
10:06 PM on 03/08/2011
Facebook was founded with no rules and permitted to evolve into its current state - because the people wanted it this way. There technical solutions to solving these problems, but they have been ignored. Other social sites, such as MIRC chat channels, have managed to control their sites quite well, and many people still use them. Facebook has created its own demons, and is reluctant to control the beast, for fear of harming the investors. So now it is a question of who will win, money or morals?
This user has chosen to opt out of the Badges program
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12:38 PM on 03/09/2011
Um. When FB was originally rolled out you had to have a .edu email address to participate. It was not "open" to the general public.

That's a pretty big rule.
07:15 PM on 03/08/2011
Never signed up with Facebook using my real name.
Ha
01:50 AM on 03/12/2011
So you cant be connecting with any of your real friends either then so what is the point.

Farmville?
06:27 PM on 03/08/2011
If we continue using built-in commenting systems provided by our blog hosting/service providers, they will surely catch up (or remain competitive) as far as moderation and spam management systems are concerned. There is enough competition in the blog hosting and service-providing market to ensure that features availability and quality-of-service remains up to par with whatever Facebook might offer (with the additional benefit of mitigating the borg-like rise of Facebook).
04:50 AM on 03/08/2011
Even though we don't totally disagree with the concept of Facebook we do feel it is changing the usage of internet. Soon it will become the old AT&T before the break up by the feds.

The option of only having Facebook commenting box means we cannot comment if we have to say or have an opinion against Facebook.

We know Facebook is having numerous issues among our loved ones, friends and colleagues. For all of us who are concerned about Facebook issues we have created the website called Avoid Facebook @ www.AvoidFacebook.com
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natturnerx
i always ask myself "what would nat turner do ?"
09:57 PM on 03/07/2011
facebook's "real name culture" is a joke, since it relies completely on the honor system, & trolls have no honor. you might as well simply require commenters on your own website to register under their real names. that would be the same thing (& as effective) as what facebook does.