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Lisa Belkin

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Marissa Mayer's Work-From-Home Ban Is The Exact Opposite Of What CEOs Should Be Doing

Posted: 02/23/2013 4:16 pm

What others see as the future of the workplace, and what parents see as a most important tool for juggling home and work, Marissa Mayer apparently sees as disposable.

The CEO of Yahoo!, who made news when she took the position last summer while five months pregnant, announced through the company's human resources arm yesterday that employees will no longer be permitted to work remotely.

"Speed and quality are often sacrificed when we work from home," says the memo from HR director Jackie Reses, and reprinted by Kara Swisher on allthingsd.com last night. "We need to be one Yahoo!, and that starts with physically being together."

No. It doesn't.

It did 40 years ago, when work and home were separate realms and workers had the luxury of taking care of one at a time. More accurately, men had the ability to take care of work because they knew that women had it covered at home.

It did 20 years ago, when the tools of work were all in the office -- all the files and paperwork; the office phone, with the office number, and the cord that didn't reach beyond the cubicle wall.

It did before there were studies showing that flexibility improves worker productivity, and morale and health.

I had hope for Marissa Mayer. I'd thought that while she was breaking some barriers -- becoming the youngest woman CEO ever lead a Fortune 500 company, and certainly the first to do it while pregnant -- she might take on the challenge of breaking a number of others. That she'd use her platform and her power to make Yahoo! an example of a modern family-friendly workplace. That she would embrace the thinking that new tools and technology deserve an equally new approach to where and how employees are allowed to work.

Instead she began by announcing that she would take just a two week maternity leave, which might have been all she needed, but which sent the message that this kind of macho-never-slowed-down-by-the-pesky-realities-of-life-outside-the-office was expected of everyone.

And now there's this. Rather than championing a blending of life and work , she is calling for an enforced and antiquated division. She is telling workers -- many of whom were hired with the assurance that they could work remotely -- that they'd best get their bottoms into their office chairs, or else.

Yes, there are some jobs that can not be done remotely. But a case by case approach, identifying not only which positions CAN be flexible, but also having managers work with employees on a clear plan of what's expected from those positions, makes far more sense than a blanket ban. Instead, Yahoo! is cracking down not only on those who work from home full-time, or those who need flexibility because they are parents; everyone is being warned that their lives don't matter.

"For the rest of us who occasionally have to stay home for the cable guy," Reses writes, "please use your best judgment in the spirit of collaboration."

I'd argue that it's Mayer and Yahoo! who need to use their best judgment, and, in the spirit of collaboration should come to exactly the opposite conclusion. Putting employees back into a box is not good for Yahoo!. It is not good for workers. And it is very bad business.

Click over to All Things D to read the Yahoo! memo in full.

WATCH:

Earlier on HuffPost:

Loading Slideshow...
  • Advice To Job Hunting Women

    "Find something you're passionate about and just love. Passion is really gender-neutralizing," Google CEO Marissa Mayer said on Martha Stewart's "<a href="http://www.youtube.com/watch?feature=player_embedded&v=SilwG6vMARI" target="_hplink">Women with Vision</a>" television series in 2011.

  • The Pie 'Isn't Big Enough'

    "Right now is a great time to be a woman in tech, but there's not enough women in tech," Mayer told a <a href="http://www.youtube.com/watch?feature=player_embedded&v=prXCrcV-T3M" target="_hplink">CES2012 panel hosted by CNET</a>. "[I] worry a lot of times the conversation gets really focused on what percentage of the pie is women. And the truth is, the pie isn't big enough. We're not producing enough computer scientist. We're not producing enough product designers. We need a lot more people to keep up with all of these gadgets, all of this technology, all these possibilities." Mayer also commented on the stereotypical culture within the tech world: "There's all kinds of different women who do this. You can wear ruffles, you can be a jock, and you still be a great computer scientist or a great technologist, or a great product designer."

  • Tangible Technology

    "There's just huge growth and opportunity. [T]he fact that the technology is now so tangible in our everyday lives, I think, will inspire a lot more women to go into technology -- and I'm really heartened by that," Mayer said for the MAKERS "<a href="http://www.youtube.com/watch?v=ikYo_TLvLh0&list=PL060768C56BD94F3E&index=9&feature=plpp_video" target="_hplink">Women in Tech</a>" interview series in 2012.

  • Internet Empowered

    "I consider myself incredibly lucky to be present in a moment in time when this wonderful and powerful medium, the internet, is empowering geeks -- and especially female geeks -- to express and pursue their passions," Meyer said in a 2012 acceptance speech at the Celebrating Change gala. She had just won the International Museum of Women's first-ever <a href="http://www.youtube.com/watch?feature=player_embedded&v=ysPF6gQRROY" target="_hplink">Innovator Award</a>.

  • Geekin' Out

    "People ask me all the time, 'What is it like to be a woman at Google?' I'm not a women at Google; I'm a geek at Google. And being a geek is just great," she said in an interview for CNN's <a href="http://www.youtube.com/watch?feature=player_embedded&v=sNO1QM9UBCA" target="_hplink">"Leading Women</a>" series in 2012.

 
 
 

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What others see as the future of the workplace, and what parents see as a most important tool for juggling home and work, Marissa Mayer apparently sees as disposable. The CEO of Yahoo!, who made n...
What others see as the future of the workplace, and what parents see as a most important tool for juggling home and work, Marissa Mayer apparently sees as disposable. The CEO of Yahoo!, who made n...
 
 
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09:50 PM on 04/06/2013
OK, listen up. telecommuting is NOT for the convenience of the employee. It is to the advantage of the employer who no longer has to pay for the real estate, supplies etc. it is a trade off. It doesn't mean your kids stay home, it doesn't t mean you get to work when you feel like it etc. you work hard and your company pays you...PERIOD. If you are looking for something tailored to YOUR needs then you should quit your job and start your own business
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Europlan
09:56 PM on 03/17/2013
The US work force is fragmented. Many work "minimum wage" jobs, without benefits. Workers can't sustain themselves or a family. Some don't try to get a decent job. They leech off friends or relatives, claim to be preparing for a career in a band", and maybe take a class through a mail order "university" that accepts loans and doesn't graduate many people. Others, males and females, parents and non parents , younger and older hold on to jobs for dear life. Especially if they are over 50, if they loose a decent job, they can't replace it. These folks work hard , and get pay raises that don't keep up with inflation .They work 50, 60 and 70 hours a week. Work never stops. It is ok for them to work at home off the clock., but now they are supposed to hang out in an office all day.The US is notorious for unproductive office life. Now some are denying one benefit that technology has provided: to allow for flexibility under certain cirumstances and at certain life stages.This country is deluding itself when it listens to politicians who talk about "family values" ,but who do nothing to upset the apple cart for the CEO's whose charge it is to make money for a few at the top. It is hard to understand how these people can be so cruel. Good luck. We are all on our own. God help the next generationof American children.
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pat42201
06:23 PM on 03/11/2013
This woman seems to be deaf, dumb and blind when it comes to identifying with the challaneges of working mothers. She makes me feel so uncomfortable and after I heard about her building the nursery at work for HER child, I was pretty much through. I haven't been on the Yahoo site in weeks, I just can't go there.
02:33 PM on 03/09/2013
It seems that either management and employee morale are really bad, or employees are viewed as "kids" who must be playing computer games instead of work when not under a tight supervision. Either way, not a good sign for the company.
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Kris79
Chai Tea Party...redistributing spices & flavors
12:58 AM on 03/07/2013
While I think that working at home can work and see the advantages of it, in this case it was not working.

Yes, the studies show increased productivity and morale. But studies show trends and there are outliers and exceptions to the rule. From what I understand after reading some more about it, many of the WAH people were not logging into the VPN as often as they should have and were milking the system. They ruined this themselves. You still have to have accountability and benchmarks to meet. It sounds like their was poor management as well. Who was holding these workers accountable when they were not logging in?
04:15 PM on 03/06/2013
Marisa Mayer is in charge of a dysfunctional company, where people were scamming the system and staying home. Emotions aside, she did what she thinks best to make her company more efficient and profitable. Kudos to Marisa.
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12:16 PM on 03/05/2013
if in tandem with this memo, Mayer announced she was adding onsite daycare at Yahoo!-- so that all the working parents at Yahoo! can have the same work-family balance she does -- that would have been progressive and interesting and the sort of reasonable-empathetic-not-ridiculously-macho leadership that is supposed to be characteristic of women (and perhaps their advantage). But too much success at too early an age has put her in a rarefied world where her POV is normal. For her, work comes first and she wants employees who put work entirely first. I would love to see all the parents who had been telecommutign show up at work on June 1 with their kid and babysitters in tow and walk into Marissa's office to ask where the nursery is. that might wake her up.
12:57 PM on 04/21/2013
Um, so what you are saying is that people who work from home are also caring for their children too? How exactly is one to get any work done when you are also caring for your kids? Even telecommuters have to get someone to care for their kids (inside or outside of them home) because you are being paid to WORK, not take care of your own children!
06:44 PM on 03/04/2013
Hey, whatever they've been doing at Yahoo before Mayer got there... it wasn't working. She needs to get something going, and incubator/collaboratory fits with the industry and city. Pixar does this kind of thing across the bay.
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OnTheRoadAgain
Greetings, O-Bots
11:10 AM on 03/04/2013
Marissa "Like us Facebook" Mayer.
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1BLUE1
01:14 PM on 03/03/2013
Funny how all the comments - from Huffington staff, 'top posters', and otherwise - attacked people who agreed with Marissa Mayer.

Then the justification came out. Then we learned it was about the data. And how employee satisfaction went UP.

This is my frustration with Huffington. It's okay to attack people who agree based on logic, but not okay to actually listen.

The Internet is full of people with strong opinions - and many of whom do not see the forest for the trees. There is a reason why they paid her a ton of money to revamp Yahoo. As a whole, their work-at-home contingency got caught.

I now expect to see improved things from Yahoo. And I continue to be disgusted by the people who attack me and my cohorts.
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gortamor
10:08 AM on 03/04/2013
I think part of the problem is that Mayer seems hypocritical. She builds herself a nursery so SHE can be close to her infant, but changes rules midstream for people working from home so they can be close to theirs (I am assuming that reason, along with horrific commutes, is the reason many work from home). Now, if Yahoo, like many large companies, has an onsite nursery, then it shouldn't be an issue - but I don't know if this is the case.

I do agree that people with dissenting viewpoints on Huffington Post are often met with ad hominen attacks, and I'm not sure why that is. I actually get far less of it when I post dissenting views on 'National Review'
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harrymudd
12:26 PM on 03/10/2013
You are wrong and you expect wrong.
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Edcorey
12:40 PM on 03/01/2013
Seems like a lot of people are surprised that a C.E.O. would put the interests of the company before some political or agenda. I guess female C.E.O.'s are not much different than their male counterparts. Money talks BS walks.
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OC4Obama4Pres
02:49 AM on 03/03/2013
Really? Seriously? Working from home is cheaper for the company and the workers. Who even uses Yahoo any more anyway?
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CoachNelly2
11:03 AM on 03/04/2013
Maybe that's the reason she is bringing people back into the office....so that they can reinvigorate the company and float the sinking ship.
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the middle class
Anybody got a witty micro-bio I can use?
09:02 AM on 03/01/2013
When I read the posts of the majority of the people who do not agree with this article, it is pretty plain to see that they do not work from home.
Either their jobs cannot be done from home, or they work at an antiquated company that enforces domain/organizational fiefdoms.
It seems kind of obvious that there is an element of jealousy here.
But a couple of facts need to be set straight.
I work from home and guess what? Horrors of horrors I actually go out and take a walk around my nice neighborhood to shake my legs and get the blood pumping.
Looks like I am not serious about my work? What is the difference from me doing that and the people at my corporate headquarters that do the same thing by walking around the building?
Or the ones that go down to the cafeteria to get a coffee/soda - gone for about half an hour while they yack with each other. I go down, get a coffee in the kitchen and I am back in my office in less then five minutes.
My company was able to shut down several data centers and consolidate the servers elsewhere because the people were working from home and the real estate was not necessary, it did not matter that the servers moved. That is a huge savings and the company stock is showing it.
It doesn't just benefit the workers, it is for the company as well.
01:16 PM on 03/03/2013
Did you post this when you were "working from home" ? Is your company paying you to post?

Walking around isn't the problem. The root cause is a lack of productivity. The outcome is poor performance by Yahoo.

She's either going to shake things up and make good or shake things up and fail.
10:55 AM on 03/06/2013
I'm posting while at work... Honestly, people waste a lot of time talking to their coworkers, getting coffee, watching YouTube. If the work doesn't get done, fire them. Otherwise, leave them alone. That policy seems to do wonders for my company.
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Kris79
Chai Tea Party...redistributing spices & flavors
01:05 AM on 03/07/2013
I think the problem was that the workers were not logging into the VPN as often as they should. A bad employee is a bad employee and personally I think if you goof off at work, you will goof off wherever work is.

While people who work at home are more productive and have higher morale, maybe they are just simply more motivated and disciplined to begin with -why they cite the absence of the water cooler gossip, the people coming up to your desk, a coworker asking you take yet another break as the benefits.I can't stand that stuff either and if I had the chance, I would work from home.

I was not happy with her decision either but after reading more articles on it, I think it was warranted.
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the middle class
Anybody got a witty micro-bio I can use?
09:46 AM on 03/07/2013
From 1998 to 2005 I worked for a company where I flew out to various locations national and international and worked on performance issues with their corporate systems. I was a regular employee and my house was my office - although I was pretty much gone throughout the week. We did not do VPN's and I worked local off my laptop. We communicated with cells and e-mail.
From 2005 till now I am at a home office and we use VPN, instant messaging, email and conferences to keep in touch.
We are expected to be available throughout the day via instant messenger and to be quick on e-mails, not to mention conferences all throughout the day, of course if we do not grab the IM right away we do not get our hands slapped - we are professionals.
We did have some guys that were trying to do side jobs ( technical and project management stuff ). the company pulled some guys back to the office, but did not just do an arbitrary "everyone out of the pool thing".
To me that is bad management, similar to telling kids that they are all in trouble because of just one of them.
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heboprotagonist
Put your good where it does the most. -Wavy Gravy
12:57 PM on 02/28/2013
"Instead, Yahoo! is cracking down not only on those who work from home full-time, or those who need flexibility because they are parents; everyone is being warned that their lives don't matter."

Lisa- I usually agree with about 75% of your opinions, but not this one. What part of "this is what capitalism looks like" don't you understand? Nobody is forced to work for Yahoo!. If a parent wants to work from home, then they should be their own boss. But as long as you're employed by a company that continued employment is continent upon following the rules, regardless of how seemingly unnecessary.

If, as a society, we want our work environment to reflect a more friendly attitude towards families and stay at home parents we need to work towards federal legislation/programs that require/provide for such. Given the current situation, expecting our employers to care about our lives outside of work is not only futile, it's irresponsible parenting.
12:51 PM on 02/28/2013
At the end of the day her responsibility as CEO is to protect and grow the company, by doing so this also protects the jobs of the empoyees, if the company is florishing than there is no need for downsizing ect. If she feels that the best way to handle the problems with this struggling company is to bring the workforce back into the office for onsite, face to face, collaborating, meeting, brainstorming, etc than so be it. If the company is run into the ground it will fall on her shoulders (including all the people, telecommuters included, who would be out of a job).

I'm sure we'd all like to work from home but its a policy that Majority of companies do not offer, most times because it's just not condusive to the job, role, industry, or business model.
11:39 AM on 02/28/2013
I think her blanket ban is probably not a good idea-- much better to set new standards, do a review of manager decisions to allow telecommuting, etc. BUT . . . I don't like this idea that because she's a woman and working parent she has some responsibility to ensure that other parents have the ability to telecommute so they can fulfill family responsibilities. No one would say that about a male CEO. They would just call him a jerk, or say he's wrong (or both) and move on.

Also just a side note about telecommuting. There is totally a difference between working at home 2-3 full days a week, and the occasional working at home because you have a sick kid. I think a good and fair employer could limit the former because it doesn't work for everyone (my job wouldn't), but should definitely permit the latter, as long as the employee's performance is good. But no employer needs to let people work at home while caring for a baby or toddler on a regular basis. That's not working and it's not some kind of anti-feminist concept to prohibit that. Most people have child care arrangements but I've seen some comments indicating that telecommuting is a solution to a lack of child care.