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Lisa Earle McLeod

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One Simple Thing to Make People Like You More

Posted: 01/13/12 08:40 AM ET

Do you want to know the one thing that will make every single one of your relationships significantly better?

It's easy. If you think a kind thought, say it. Out loud.

How many times have you thought, "Wow, my co-worker is really great with customers" or "Gee, I love to hear my kids laugh," yet kept the thought to yourself? Here's the big secret: We're all constantly trying to figure out what other people think about us. In the absence of someone telling us directly, we draw our clues from their facial expressions and body language.

Someone may be thinking, "That's a great presentation." But if their face is fixed in a grim look, even if it's a look of concentration, we'll assume they don't like what we're saying.

Let me spell it out even more directly. If you are thinking nice thoughts about the people around you, yet your facial expressions and body language continually reveal how tired you are in your own life, people will interpret your mannerisms as a reflection of how you feel about them.

In the absence of positive words, people will assume that you don't like them or care about them. This is true in a work environment and in our personal lives.

Without positive language, our thoughts err on the negative side. Fortunately, there's an easy fix. Just say it!

If there was ever a moment when you looked across the room at your wife and thought, "Wow, she's beautiful," say it. If you ever looked at your boss or co-worker and thought, "He's really smart," tell him. If you ever looked at your kids and thought, "Wow, I sure am lucky," let them know.

The payback is immediate and enormous. As Mother Teresa once said, "Kind words can be short and easy to speak, but their echoes are truly endless." When you make someone else feel fabulous, it circles right back to you.

You get the immediate win of elevating the current conversation. You also get the long-term win of having your kind words echo in their heart when you're not around. Which not only makes them feel better about themselves, but they're more predisposed to feel better about you.

If you're still stuck in the camp of "Why should I have to tell my employees they're doing a great job, isn't their paycheck enough?" or "Why should I have to tell my spouse I love them, I'm still here aren't I?"

Get over yourself.

I can't say this more plainly. By not verbalizing positive words, you're not only cheating other people out of a great experience, you're cheating yourself.

I've coached executives around the world, and I can tell you the real reason people don't share their positive thoughts is because of their own discomfort with anything that hints of emotional engagement. But this isn't emotionally risky; it's emotionally easy. You don't have to make anything up, you don't have to wax eloquent or worry about choosing the perfect words. Just verbalize what you're already thinking.

I promise, nothing bad will happen to you when you share kind thoughts. If you're still on the fence, ask yourself what would happen if your boss or spouse did this for you? And what are you missing out on by not doing it for them?

For more by Lisa Earle McLeod, click here.

For more on emotional intelligence, click here.

Lisa Earle McLeod helps organizations win the hearts and minds of customers and employees. She is the author of three books included the best-seller, The Triangle of Truth: The Surprisingly Simple Secret to Resolving Conflicts Large and Small, A Washington Post Top 5 Book for Leaders.

She is an international keynote speaker and consultant who has been seen on The Today show and featured in Forbes, Fortune, CEO Read and The Wall Street Journal. You can reach her at www.LisaEarleMcLeod.com.

 
 
 

Follow Lisa Earle McLeod on Twitter: www.twitter.com/lisaearlemc

Do you want to know the one thing that will make every single one of your relationships significantly better? It's easy. If you think a kind thought, say it. Out loud. How many times have you thou...
Do you want to know the one thing that will make every single one of your relationships significantly better? It's easy. If you think a kind thought, say it. Out loud. How many times have you thou...
 
 
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12:37 PM on 01/20/2012
I look grim and angry while I concentrate, or even while writing funny things. This just happens, and I cannot correct that! I will try to follow your recommendation to minimize the harm. Thank you.
04:13 PM on 01/19/2012
This article contains great advice. I wish people would pull their heads out of their asses and stop relying on interpretations of body language, expressions, etc. I have much difficulty maintaining eye contact, and because of this people think I try to convey some kind of attitude, I can't approach women at all, etc etc. Yeah I know, I need to shape up, tell me something I don't know.
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John MC
04:21 PM on 01/18/2012
If I told my wife how great she looks more than once a quarter, she would accuse me of having an affair.

If I told my kids how great they are more than once every full moon they might have me committed.
03:56 PM on 01/18/2012
Remains true that everything one needs to know in life, at least about dealing with others, was (supposed to have been) learned in kindergarten. i.e., the Golden Rule.
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Yvonne Serocki
wellness is inspired
06:07 PM on 01/17/2012
How to make all your relationships better: learn how to give love and receive love. "Love Versus True Love" www.newheavenonearth.wordpress.com
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fxcruiser
Harassing liberals every chance I get!
12:07 PM on 01/17/2012
That would be excellent advice for a teacher to say to a troubled student, an angry parent, or even the cop that stopped you for doing 5 over the speed limit. Heck, I'd even offer the cop a donut if he was nice to me, after all I know why he stopped me. He could smell the hot donut aroma!
11:33 AM on 01/17/2012
It is a simple thing to uplift someone by giving a genuine compliment yet so many people would prefer to put others down. It's nice that this blogger is reminding people that a little positivity can go a long way.
10:56 AM on 01/17/2012
Goodness... took forever to get to the point there!
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Leond
Fine and dandy, Jack!
01:25 PM on 02/07/2012
I see you decided to implement the article's advice right away.
10:25 AM on 01/17/2012
Very wise words! And they are absolutely true! I've frequently practiced this somewhat naturally. I was raised by a very loving and complimentary mother. If I've ever been unsure about giving a compliment, I put myself in the other person's shoes. I think about how I would react if a person gave me a compliment. Everyone likes to hear good things about themselves. Too often people are quick to criticize and slow to compliment. Thanks for reminding us all of this important life skill.
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sharon1122
09:56 AM on 01/17/2012
Sometimes the simple things you say to someone are the only kind words they will hear for days.
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Gizmo9
hmmmm...very interesting
07:57 AM on 01/18/2012
So true - be somebody's sunshine today it feels so goooood!
09:53 AM on 01/17/2012
Can't we all just get along? No pushing!
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acarioti
Al Carioti is a Real Estate Broker in Orlando, Flo
09:25 AM on 01/17/2012
Smile.
09:01 AM on 01/17/2012
Another way to get people to like you more is to ask the person open-ended questions about themselves, and let THEM talk. "So, tell me about your work." ...."Umm, yes, tell me more." "And what else happened? There is no more fastinating subject to a person than one's self. As an extreme example, I have had people on air planes tell me EVERYTHING there is to know about themselves, and I never told them anything about myself. I just asked open-ended questions. After the flight, they would comment about what a great conversationalist I was and how much fun I made the trip. Again, you can't be stupid--some people do not want to talk, so just move on.

But enough about me--tell me about YOURSELF.
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sharon1122
09:53 AM on 01/17/2012
Your answer is better than the articles answer.
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Angry White Guy
10:24 AM on 01/17/2012
I've used this technique for years, primarily when dealing with folks who are sports fans.

I'm one of the few males who has no interest in sports teams of any kind, and have found that when someone asks "What do you think about 'X'?" what they really want to do is tell you what THEY think about 'X' So asking an open-ended question along those lines guarantees me several minutes of not dealing with a subject I could care less about.
09:00 AM on 01/17/2012
Excellent article! And, as some have commented, you must still be discrete in what and how you say it. Obviously (?), you don't say stupid stuff like, "For a fat girl, you sure don't sweat much!"
And making highly personal positive remarks about a person's body can backfire--Whether you are a man or woman, saying, "you have a great figure," to a woman is probably a bit too personal. How about something more like, "You always lift my spirits whenever you come into the room." (The fact that she is "hot" does not have to be stated exactly as such.)

Be a little creative. I'm an older (63) man, but I "flirt" harmlessly and non-threateningly with women of any age. "Seeing a beautiful, young, smart woman like you makes my old eyes smile." Take away the "young" and it works with any age. And it is OK to "lie" just a little bit if you want to. She doesn't have to be drop-dead gorgeous to be beautiful or Einstein to be smart. I can find something beautiful and smart in just about ANY woman. Again, you have to "read" the person, because some people are just plain touchy about anyting you say. Best to avoid such folk, altogether, or, at least, say nothing to them.
03:27 PM on 02/15/2012
Makes me sorry that I only see you on the web. You must be a lovely person to be around. :)
08:57 AM on 01/17/2012
The author states: "Without positive language, our thoughts err on the negative side." At one time I felt this way, until 35 years ago when I read about cognitive therapy, where you teach yourself to stop assuming people think negative things about you. (You're incorrect about this most of the time.) While a compliment might go a long way, it's up to us to stop making assumptions about what others think. The world does not revolve around us, and a blank look just might mean a person is in deep thought. You could try communicating yourself, by asking someone for feedback on that presentation. They might even be grateful that you respect them, and value their insights enough to ask their opinion on something. If we rely on others to make us feel good about ourselves, our happiness will depend on them. I think our culture has become entirely too dependent upon constant praise. Get over yourselves!