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Get Some Branding Mileage Out of Your LinkedIn Headline

Posted: 01/12/12 05:47 PM ET

I grabbed a few LinkedIn headlines (real ones, from people I'm not connected to) in order to rewrite them. Here are the old headlines, and my suggested replacements:

Old LinkedIn Headline:

Wile E. Coyote
Innovative, customer-focused business professional

Wile E. has forgotten that when a LinkedIn user searches the 100+million-member LinkedIn database, the search results show up in the form of names and headlines. The only things that LinkedIn user -- the one who conducted the search -- is going to learn about Wile E. (or any LinkedIn user) are the user's name and his or her LinkedIn headline. Wile E.'s old headline ("Innovative, customer-focused business professional") isn't doing Wile E. any favors. Anyone could say he or she is innovative and customer-focused. That's pretty much like saying "I breathe oxygen."

We can do better.

New LinkedIn Headline:

Wile E. Coyote
Marketing Manager (50/50 mix of traditional and social) taking consulting projects & exploring startup assignments

You get 120 characters, including spaces, for your LinkedIn headline. Wile E.'s new headline squeaks in under the wire, character-count-wise. Now, when somebody performs a search on the LinkedIn user database and comes up with Wile E.'s name, he or she will learn something useful -- namely, that Wile is a Marketing guy and a startup-focused one, at that -- from the headline, and have an incentive to click through the list of search results to Wile E.'s full LinkedIn profile.

What's the lesson? Don't make empty boasts (Resourceful! Innovative!) in your branding, and don't use the term "business professional" -- it's dreck. It means nothing. Here's another headline:

Old LinkedIn Headline:

Ziggy Stardust
Nonprofit professional with expertise in communications, health, grantmaking, program development and planning

Yikes! "Nonprofit professional" isn't much of an improvement over "business professional," and this LinkedIn user gives us a tedious list of tasks he's performed. That is unfortunate branding. We could go one step down in granularity and say "I get up, I go to work, I drive a car, I use the microwave. I take showers." We can't tell what this person is about, or why he or she does the work s/he does. We get no sense of the person behind the profile.

We want to know what you do for your employers or clients from a business standpoint -- what sorts of pain you solve for them, in other words. We want to know what impact you;ve had on their businesses. Otherwise, you look like someone who does what he or she is told, and performs tasks as some manager (or a written job description) dictates. That's not you standing in your power, not by a long stretch. Let's rewrite Ziggy's headline:

Ziggy Stardust
Not-for-profit Program Manager passionate about building buzz and participation for important causes and securing the grant and donor funding to carry them out

Now we get a sense of Ziggy's personal mission, and how he views his work. There's more heft coming through the words when Zig frames up his experience (and future direction) rather than breaking down his amazing background into task-y sub-functions and duties.

Lesson: don't minimize your accomplishments by taking the context out of the story. Even in a brief LinkedIn headline, you can get across more power than you think.

Take a look at your own LinkedIn headline. Is it doing the heavy lifting for you that it should be? If not, leave your current headline in a comment below, and I'll give you suggestions for strengthening it.

 

Follow Liz Ryan on Twitter: www.twitter.com/asklizryan

I grabbed a few LinkedIn headlines (real ones, from people I'm not connected to) in order to rewrite them. Here are the old headlines, and my suggested replacements: Old LinkedIn Headline: Wile E. C...
I grabbed a few LinkedIn headlines (real ones, from people I'm not connected to) in order to rewrite them. Here are the old headlines, and my suggested replacements: Old LinkedIn Headline: Wile E. C...
 
 
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HUFFPOST BLOGGER
Liz Ryan
workplace commentator
11:33 PM on 01/18/2012
Dear folks, we're shutting down the "I'll help wordsmith your LinkedIn profile" thing only because it requires me to keep coming back and checking for new comments -- but you are always welcome to post a query in the Career Altitude Club at my site, www.asklizryan.com (you have to sign up for the Career Altitude Club, but it's only a few clicks; a one-year membership is free). Best, Liz
09:35 AM on 01/18/2012
Hi Liz.

While I'm not actively seeking new opportunities, I do get contacted now and then. I have to admit I've been lazy about my profile. It currently reads "Project/Program/Quality Manager (PMP & ScrumMaster)". The only thought I've given to it thus far is that these have been my titles and include my professional credentials (I assume folks use these as search terms).

I would love your input to make my headline pop, reflecting my experience and strengths.
THANKS!
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HUFFPOST BLOGGER
Liz Ryan
workplace commentator
06:33 PM on 01/18/2012
Thanks Amy! The ScrumMaster part is great. The rest of it is kinda boilerplate-y. The problem is that there are literally millions of Project/Program/Quality managers around. Let's think in a slightly different direction. What sorts of projects do you especially love to do? Let's say your thing is getting successive software releases out the door and shipping, rev 2, rev 3, Amy's on it, watch out! Then you might use "Heavily software-focused PM/Quality Manager, always eyes-open for new high-stakes projects." If that's too much like "I'm looking" you could tone it down. PM can do double duty for Project or Product Manager -- there is an expectation that you can do some of both, and luckily you can! You are SO MUCH MORE than your PMP and ScrumMaster certifications -- not that those aren't wonderful things, but the actual Amy has ten millions times more than that to offer. So, let's bring some of that Amy Power (and not just the tools you use) across on the page. Post again if you like (or you could join our Career Altitude Club for free over at www.asklizryan.com and post a query there). Best, Liz
06:35 PM on 01/17/2012
Hi Liz, Upon reading this article and reviewing my headline, which reads "Inspired Chef seeking next adventure." , really looks like content free speech. I want to combine my culinary training with my management experience from my past corporate life. A hands on manager, of a kitchen that serves
up to 70. Can you help?
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HUFFPOST BLOGGER
Liz Ryan
workplace commentator
07:09 PM on 01/17/2012
Hi Chef! Just to get you started, what about something like

Ex-corporate-suit chef looking for large kitchen (up to 70) and staff to lead

Corporate guy turned chef looking for a role that fuses creative cooking & menu planning with business management (may be too long; LI allows 120 characters including spaces)

Chef (and former corporate leader) looking to run a busy kitchen and lead a talented restaurant staff

Former corporate guy/Asian-Brazilian fusion chef ISO next gig

Think of a person on a chef hunt -- a restaurant headhunter, a restaurant-company CEO or HR person, the general manager of a hotel that's short a chef, or anybody else who'd be looking for someone like you. What do they care about? They want to get a feel for how you roll, for starters. Some chefs are flaky, some are temperamental, etc. So we've got that "former corporate guy" in there and it's critical, because it says a) you lead your own life -- you did one thing for awhile, it wasn't floating your boat any more and you made a change; b) you're not a prima donna, and you know how to deal with all kinds of people; and c) you're comfortable with the management side of running a kitchen.

Now that we've gotten some of your personal mojo across to the reader, what else can we convey? Probably your favorite culinary style, if you have one.

Best,
Liz
06:49 PM on 01/16/2012
Hello, I am a student working with a publishing company as a campus ambassador. My job duties include management, working with product teams, marketing and even v.p.s' and executives on developing educational products and technologies as well as soliciting student and professor feedback on campus. I am having trouble creating a headline that can encompass the large amount of work I do. Here is what I have as a headline currently:

"Regional Coordinator-utilizing feedback, leadership, and consulting to better educational products and technologies."

Any help or suggestions would be greatly appreciated.
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HUFFPOST BLOGGER
Liz Ryan
workplace commentator
11:31 AM on 01/17/2012
HI Cschad, you've done a great job listing some of the duties you perform at work. We're more interested in what the work was about -- when you were working with product teams, for instance, what were you doing for them and what was the project? What was the point of it all, in other words? That's what will be compelling to future hiring managers. Tell us a story. That will help you come up with a strong LinkedIn headline. If you post another message and answer my questions below, I can give you some ideas. Here are the questions:

1) you say "My job duties include management..." What sort of management? What are you managing?
2) you're developing educational products. Tell us more about that. Developing what sorts of products, for whom?
3) above all, we need to know what you want to do next. You want to brand yourself in a frame that's just big enough to contain the work you do now PLUS the work you want to do next. Can you give us a feel for your chosen career direction?

Thanks! Liz
06:46 PM on 01/17/2012
Liz,

Thank you for your reply. Please see answers below:

1. I was responsible for remotely managing 7-10 other Pearson campus ambassadors at different campuses on the west coast. Duties included employee training, conference calls, Cisco webex webinars, and one to one calls.

2. My self and my team were responsible for conducting focus groups, consulting, and providing feedback on higher education online learning resources, learning management systems, and supplemental course materials. We also worked with software developers giving feedback, ideas, and opinions on new program concepts, usability, and content. We also worked in conjunction with marketing on ways to advertise and implement products at colleges and universities. And last, we worked with editorial reviewing chapters, layout and design, and writing style of authors. All of which was part of creating textbooks and learning technologies for Pearson Higher Ed.

3. Well currently I am in school and want to go to law school. However, I would like to build my personal brand around consulting and creating ideas which is what I am really good at. I have a strong ability to look at something pick it apart, analyze it and give constructive feedback on what works, what doesn't, and things that should be reconsidered as well as new or alternative ideas. Providing feedback is my ultimate goal for where I am at now in the company.
05:35 PM on 01/15/2012
Liz,

You are rapidly becoming my favorite career advice person!
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HUFFPOST BLOGGER
Liz Ryan
workplace commentator
07:38 PM on 01/15/2012
Thank you David! We have a ton more stuff (free) at www.asklizryan.com. I just launched our Career Altitude Club, and right now because of the launch the memberships are free. There's a link to join the club at the bottom of the block of text on the homepage at www.asklizryan.com. As we speak I'm putting together our monthly webinar schedule. The webinars are also free, and most of them are on Saturday mornings. I hope you will join us for one of those some time. We have a LinkedIn group called Ask Liz Ryan, too. Enjoy your weekend! Liz
05:27 PM on 01/14/2012
Hi Liz.

I'm a recently laid-off Account Manager and my current headline reads: "Ten Years of Experience in Building and Developing Client Relationships" Ideas for me?

Thanks in advance,
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HUFFPOST BLOGGER
Liz Ryan
workplace commentator
01:30 AM on 01/15/2012
Hi Lucas! You've got a much more powerful brand than the ten-year thing, but as readers we want to know what good those relationships did your current or former employers. Are you an Account Manager in software, systems, fleet automobiles, or something else entirely? We can see right away that the branding we use on our LinkedIn headline depends to a huge degree on what we want to do next.

Let's say that you decided you wanted to go after software Account Management positions, serving $1M+ accounts. In that case your LinkedIn headline might read like this:

Lucas Eight
Software Account Manager avid to grow $1M+ accounts to $10M accounts

We need to give the recruiters and hiring managers trolling Linkedin a reason to stop and click through to your full LinkedIn headline. When we talk about years of experience or about tasks rather than results, the first thing that happens is that the cynical, doubtful part of the reader's brain asks "Why don't we learn what those relationship-building years netted Lucas?,"and we can't really blame them for asking, because Account Managers are there to grow the accounts, rather than just hand-hold them. So when we say "avid to grow, etc." we're saying "I understand what my role is all about -- why you pay someone like me the big bucks." Does that make sense?

Best - Liz
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Anna Cuevas
04:11 AM on 01/14/2012
Great article!!

Contributor/Blogger at HuffingtonPost.com
Consumer Advocate/Blogger/Writer/Investor Relations at http://www.askaloanmodguru.com

I would love to hear your ideas
I empower homeowners to become their own best advocate and save their homes from foreclosure.
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HUFFPOST BLOGGER
Liz Ryan
workplace commentator
04:18 PM on 01/14/2012
Hi Anna! You have a terrific mission. Most readers wouldn't pick on the mission from the Contributor/Blogger or Consumer/Advocate/Blogger/Writer/Investor Relations branding. You're all about home ownership and empowerment, so what about something like

Anna Cuevas
Empowering Homeowners to self-advocate and avoid foreclosure

This raises an interesting question. With the LinkedIn headline just above this line, you'll most likely hear from homeowners who want to avoid foreclosure. Maybe that's not what you want. Maybe you want to hear from editors who want you to write for them, or maybe you want to work with banks or mortgage companies or something else. We need to have the audience in mind. Without a clear bead on the audience, we can't brand ourselves. Share your thoughts on that if you have a second. Enjoy your weekend!
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Anna Cuevas
02:26 PM on 01/18/2012
Hi Liz!!

Thanks for the reply. I want to reach editors and producers as well as Lenders to further my cause... and yet I also want to reach the homeowners that need to find my book and blog information. What is the best way to balance that on a Linkedin profile?
03:53 PM on 01/13/2012
Thanks Liz, as usual, for a great article! My LinkedIn title now reads: Marketing Consultant and Writer. Ooops! I sounds schizophrenic - two different areas. I'd appreciate any ideas for adding an authenticity and spark that will attract new clients and better work?
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HUFFPOST BLOGGER
Liz Ryan
workplace commentator
07:20 PM on 01/13/2012
Hi O! When you're job-hunting (either now or at some point in the future) the people who are trolling LinkedIn looking for you are going to have their business problem foremost in their minds. At that moment, it won't be important to get across Everything You Can Do; it'll be important to brand you as the answer to that most-likely-to-contact-you manager's biggest business problem. So, your task is to figure out "What is that problem?" How do you normally show up when the chips are down, to do your magic and save the day? That's the key. I agree with you that "Marketing Consultant Writer" isn't very strong. We wonder "What would I (or any hiring manager) need with a person like that?"

Here are a couple of questions to answer (you can post again if you like!):

1) What is the ideal problem for me to jump in and solve -- if the phone rang right now and on the other end of the line were a client or a hiring manager with my all-time favorite, oh-my-God-I'm-perfect-for-this problem, what would that problem sound like?

2) When people say "Forget about it, you have to hire O to solve that problem" why do they recommend me? What sorts of words do they use to describe me, and why the work I do is so useful to them?

Thanks!
12:15 PM on 01/13/2012
Good insight, Liz! I just recently changed my title from 'Graphic Design Professional" to "Graphic Designer at the Forefront of New Media." Am I going in the right direction?
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HUFFPOST BLOGGER
Liz Ryan
workplace commentator
03:11 PM on 01/13/2012
Great start, Colleen! "At the forefront of new media" is sort of boilerplate-ish. It's subjective, and any designer could say it. Let's go in a slightly different direction. What sorts of projects do you love to do? Do you specialize in certain types of projects? Thanks!
06:23 AM on 01/13/2012
Liz, here is what I have. Someone that is in the business for rebranding suggested this title. I am most certain it is awful after reading this article and doing me little good. "Education and Program Management"
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HUFFPOST BLOGGER
Liz Ryan
workplace commentator
03:08 PM on 01/13/2012
Hi Penny! I can't tell what it means. No one in the business world has pain of that flavor. We can't tell what you do, from that headline. We probably need to get a little more specific about what you're going to do next. I read your post on the Career Altitude Club and I can see you're knee-deep in the self-reflection process - that is magnificent! The branding comes at the end of that. It's frustrating at times to be in the middle of that, I know. It's nearly impossible to brand yourself in the middle of that self-reflection exercise, because until we know exactly what you want to do and how you conceive of your role (the one you've chosen) we don't have a lot to say in your headline. If you said to me "I'm dead-set on being a Corporate Trainer" my next question to you would be "What sort? What's your passion? Why did you choose corporate training?" so we'll need to dig for that info -- the headline is easy once we have the story in mind.
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01:41 AM on 01/13/2012
Just like basic writing rules -- specificity is always more powerful than generality.
01:25 AM on 01/13/2012
Great information, Liz. What advice would you have for a job seeker? Here's my current headline: Java Developer at Java GUI, Middle-tier, Back-end Developer. Could definitely use your touch!
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Liz Ryan
workplace commentator
03:10 PM on 01/13/2012
Hi Betty! Since you're so technical, I think the headline you've suggested is just fine -- it gets across all the relevant information -- if you had an area of business (for instance if you like to work on big enterprise systems or like to build bolt-on, home-grown enhancements to vendor systems, or something else) you could include that. When we stick to just the strictly 'what I can do' technical stuff we can miss the very powerful branding opportunity to say "I love to do X types of systems, and I've done a lot of them." So if you have one of those opportunities, let's grab it! Let me know if that doesn't make sense.