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Marty Kaplan

Marty Kaplan

Posted: January 4, 2010 05:02 PM

Mercury Is Poison

What's Your Reaction:

Now that we're about to entrust health reform to the tender mercies of the insurance industry, it's sobering to see the skullduggery that one of California's largest auto insurers is trying to pull on the state's drivers.

If you want a preview of what health insurers may do to premiums if they're forced to cover people with pre-existing medical conditions, have a look at what Mercury Insurance wants to do to drivers with pre-existing driving conditions.

Mercury wants California insurance companies to be able to jack up the premiums on all drivers who haven't had continuous car insurance. If your coverage was canceled at some point in the past because you missed a payment (did I hear someone say "worst unemployment since 1940"?), Mercury wants the right to penalize you -- even if you tried to reinstate your coverage right after you were canceled. If you're a soldier who gave up coverage when you lived on a military base in another state, but now you're a civilian and need a car again; or if you gave up coverage to save money while you were recuperating from major surgery, but now you're able to drive again; or if you sold your car and took public transportation instead, but now you're in a new city where that's not an option: whatever the reason for a lapse in coverage, even if you didn't own a car at the time, Mercury wants to paint a big bull's eye on you.

To do that, California's insurance law -- Proposition 103, enacted by voters in 1988, which bans taking coverage history into account -- would have to be gutted. But it's not just a matter of what changes Mercury wants to make in the law -- the way they're going about it is stinky enough to arouse suspicion.

Mercury's chairman, George Joseph, and other Mercury executives have put up more than $4.5 million as the sole funders of a phony pro-consumer front: Californians for Fair Auto Insurance Rates. The group has spent $700,000 of that to hire signature gatherers, at up to a dollar a name, to stand in supermarket parking lots and gull people into signing a petition for an initiative called -- in another Orwellian upisdownism -- the Continuous Coverage Auto Insurance Discount Act. By mid-December they had collected over 720,000 signatures; if 433,971 signatures are verified this month, the measure will go on the June ballot, for which Democratic turnout, in the absence of contested primaries, is expected to be especially low.

In August, the office of Attorney General Jerry Brown wrote a summary of the initiative, a document that voters depend on for unbiased analysis. The title of the official state summary: "Allows Insurance Companies to Increase or Decrease the Cost of Auto Insurance Based on a Driver's Coverage History." Here's how the summary begins: "Allows insurance companies to raise the cost of auto insurance based on the absence of prior automobile insurance coverage" (italics added).

But then in October, Brown's office issued a revised summary. This time the title was, "Allows Auto Insurance Companies to Base Their Prices in Part on a Driver's History of Insurance Coverage." This time it began, "Changes current law to permit insurance companies to offer a discount to drivers who have continuously maintained their auto insurance coverage..."

Like magic, "increase" and "raise" had disappeared. Consumer watchdog Harvey Rosenfeld, who wrote Proposition 103, charged Brown with caving to pressure from Mercury, which contributed $13,000 to his campaign for attorney general. When San Francisco Chronicle reporter Carla Marinucci called Brown's office to ask the reason for the rewrite, Brown spokesman Scott Gerber told her it was "because sponsors of the measure made substantial changes to it."

There are two problems with that answer. One: there were no substantial changes. The new version, like the old, contained legalese -- "notwithstanding section 1861.02(c)" -- that would still supersede Prop 103. As the Contra Costa Times put it, the attorney general's "Oct. 27 writing of the title and summary left out mention of a rate raise or surcharge -- even though that would likely be the result. Surcharges for lapsed coverage are against the law, but wouldn't be if this measure... is approved by voters."

The other problem was that Brown spokesman Gerber was secretly, and illegally, recording their conversation. After he was caught -- when complaining about her article, he stupidly e-mailed her editor a transcript of the phone call -- he was forced to quit.

Mercury, of course, denies that it wants to raise anyone's premiums; they say it's all about discounts. The last time they tried this, via legislation they sponsored in Sacramento, a Court of Appeal blew the whistle: "The premiums for policyholders who, because of their characteristics do not qualify for a particular discount must be surcharged in an amount equal to the total of the discounts given to the policyholders that qualified for the discount" (italics added). That may be one reason why, in a February 2009 legal filing before the State Insurance Commissioner, the California Department of Insurance slammed Mercury for its "lengthy history of serious misconduct, and its attitude -- contempt towards and/or abuse of its customers, the Commissioner, its competition, and the Superior Court."

Nationally, car insurance rates have gone up four percent in the past six months. According to the Campaign for Consumer Rights, if Mercury's proposition passes, California insurers will be able to increase rates on anyone who's had a lapse in coverage by as much as 40 percent, even if they weren't driving when they didn't have insurance.

Makes you wonder what Wellpoint or CIGNA will do to health insurance premiums once everyone has to pay them. That ban on excluding people for pre-existing conditions may not turn out to be such a bargain.

This is my column from The Jewish Journal of Greater Los Angeles. You can read more of my columns here, and e-mail me there if you'd like.

 

Follow Marty Kaplan on Twitter: www.twitter.com/martykaplan

 
 
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01:16 PM on 01/05/2010
Buy your insurance from another country.
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HUFFPOST SUPER USER
Michael Shanley
03:26 PM on 01/05/2010
That is not sound advise......insuarnce have an area of coverage...buy vcoverage form a carrier who is licensed to do busines sin the us, is not protected, let alone ou'd have to make sure teh USA was even a covered territory for lose. If you have Auto insurance in the US trying taking your car 25 mile sin mexico and have an accident, see if its covered with a rider....
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Michael Shanley
03:46 PM on 01/05/2010
let me slow down. That is not sound advice....insurance policies have in their contract a area of coverage. Buying coverage from a US carrier is the best option because of the protections if they are licensed in the state you live. Buying coverage outside the country is not regulated, and you'd be less protected. Also buying a policy from outside the US, may mean the US isn't even a covered territory something you'd have to know or ask about. Trying having a loss in Mexico even with a US issued Auto insurance policy. There is no coverage beyond 25 miles for most carriers without a rider for any loss.
11:50 AM on 01/05/2010
I had this happen to me in my home state. i was out of the country for a year and had no insurance on my vehicle. my rates are nearly 15 percent more now.
11:35 AM on 01/05/2010
Michael Shanley is a lobbyist for whom? It amazes me that all through the health reform debate, polls were showing at least 60% favorable to a public option, if not single payer, and against insurance companies running the health care system. Congress, being broken, no longer represents the people; senators and representatives are salaried employees of special interests, the only difference being there's no withholding tax on their paychecks. So of course they are instituting a system whereby the consumer will continue to enjoy the immense privilege of being exploited by insurance companies. Health care is a right, not a business. This article is a preview of what is to come. Big surprise.
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Michael Shanley
12:14 PM on 01/05/2010
For one...I'm flattered...for two...I also want a single payer system. I think unfortuately you know very little about the P&C insurance industry and the Healthcare Insurance industry and the two are far from similar.
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Michael Shanley
09:52 AM on 01/05/2010
This is much to do about nothing... California is probably about the only state that doesn't already operate this way. Regardless of the reasons why someone doesn't have insurance, it is a benefit, discount, for those who have had to continually carry P&C car insurance and thus have paid into the system more than those transferring into the pool without insurance. Not only that aspect, but the additional charge also helps offset the lack of driving history that person would also inevitably have and thus make it difficult to set a rate for this driver. In most states, insurers only require 6 month of insurance coverage before receiving this discount. Some will add it after the intial 6 month by re-writing your policy, or you somply have the option after this intial 6 month policy to re-shop for insurance in the market and receive this discount form another P&C insurance carrier. While you can certainly slant the message, like above, but i tend to think if i was NOT in the need of insurance, I look at the positive. I wasn't behind the wheel where the potential to have a life-altering accident could have occured, including additional expense above and beyond whatever limits of liability you choose for yourself. i wasn't paying insurance premiums during that time and thus saving money. So yes, it may be a inconvenience to pay a little more after coming off these periods but there is a reason.
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Michael Shanley
10:05 AM on 01/05/2010
My expertise is in the P&C insurance industry, I have several P&C insurance desination and am working on my CPCU. The author needs to learn more about where these practicve are already in use, and the reason as to why before making a blanket statement against one carrier. Secondly, DON't every confuse the P&C insurance business with the HEALTH insurance business. The two are not in any was similar in their business models and two include them together is a dis-service to what good the P&C industry does.
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HUFFPOST SUPER USER
Ds2vet
The central bank is our enemy
02:55 PM on 01/05/2010
The fact that they have been going about this in a deceptive way lets you know right there that they know their actions are despicable and it should let the rest of us know as well.
04:16 PM on 01/05/2010
Just because everybody else is doing it doesn't mean it is the right thing to do.

That's why we have a law against it in California. Perhaps we should be wondering why any of the other states allow insurance companies to get away with this.
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HUFFPOST SUPER USER
Michael Shanley
04:49 PM on 01/05/2010
Oh thats right, because California USE to be the standard bearer for the NATION...well not since PROP 8, california is a back-a$$ward state now. I don't even live in California but know enough about how your political sytem works there. The state of California puts every referendum up for a vote by the voting public. Which mean you have the uneducated public voting for what they think is right. i can tell you even though P&C coverage is the most widely marketed and sold insurance out there people know very little how it works and how rates are calculated. For those required to have coverage, or those able to afford it as part of their own financial security blanket, it is in the best interest of most insurance customers to have this discount, or rate tier.
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HUFFPOST SUPER USER
TooLooze
Someone should do something about all the problems
08:34 AM on 01/05/2010
No different than what credit cards do if you are late on a single payment.
07:54 AM on 01/05/2010
Wow...this is appalling. I think every newspaper in California should run a version of this article so that Mercury can be rewarded for their attempts at consumer deception by losing more customers.
HUFFPOST PUNDIT
RButler
"Who wouldn't love a person who had a pony?"
07:21 AM on 01/05/2010
well, I won't be voting for Brown if he runs for governor. I hope his actions get wide press.
07:04 AM on 01/05/2010
Hmmmm, makes me think. I have had Mercury Insurance for years. They have always had the best rates and never gave me a hard time. Should this law go into effect I wonder if they will try to follow suit in all states? If so that would really stink. I suppose this would give a huge opening to the Progressives, Giecos, Allstates of this world. Nope that won't happen because if they can use this model to make more money they will jump on the bandwagon. I wonder....Since foriegn companies seem to be able to give better deals on hard goods, I wonder if a foriegn company could offer cheaper insurance? Probably some law against that.
02:21 AM on 01/06/2010
Read the actual initiative...follow suit in other states? This type of discount is already permitted in most states as it is consumer friendly. I know it doesn't make much sense for an insurance company to offer something consumer friendly, but it's actually in the interest of this particular company. They offer comparatively low rates, and this type of discount would encourage people to shop around more frequently.
12:48 AM on 01/05/2010
The second sentence of Marty's post says it all: "If you want a preview of what health insurers may do to premiums if they're forced to cover people with pre-existing medical conditions, have a look..." While 'progressives' take solace in the small beer the senate's health care bill offers with provisions like no pre-existing condition exclusions, they ignore the fact that there is no cost containment at all, and no limits to what companies can charge to cover pre-existing conditions. Everything has a price, the insurers have actuaries and statisticians who can calculate the cost of insuring a pool of higher risk people (rather than factoring in that cost to a larger general pool of clients) add a cushion to guarantee a high margin, and set their rates accordingly. They'll issue policies, but they will be exorbitantly expensive. Then the USG will step in an subsidize the cost to the buyers, but that subsidy just goes to the company. What a f***ing giveaway. And the Republicans will have a field day when they correctly point out how insurance rates have gone up and we are stuck with the bill. Unless this loophole and others like it are fixed, it is a sucker deal - worse than nothing - and the bill should be killed.
12:08 AM on 01/05/2010
I'm not sure what we are talking about...but mercury poisoning sounds alot like what i'm going through right now...i have no insuranse and i've had soft teeth my whole life...many fillings...all mercury amalgam.
Why is it that even with photographic evidence of mercury radiating into the brain...do we allow the use of this outdated technique...hmmm

http://en.wikipedia.org/wiki/Mercury_toxicity

Think I'll work for a couple years and pay off having all mine replaced.!
11:42 PM on 01/04/2010
real regulation has REAL penalties. Make this illegal. No monentary penalties: merely 20 years to life in St Quintin for all officers and BOD members. Require all increases to have 90 day public airings. Allow all current policy-holders to switch to a "real" company with no penalty.
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Aranxa
11:22 PM on 01/04/2010
Progressive just did this to me. I lapsed coverage for 12 hours so they doubled my policy to $2,600 a year. It would be $1,250 with any other company here in Mass (I know I called around), but because I had a lapse in coverage every other company wants payment in full. So now I have to come up with $1,250 cash or pay double in $220 a month increments for the privilege of getting reamed by Progressive.

Can someone explain to me how this is legal in such a highly regulated industry. So much for the concept of consumer protection.
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HUFFPOST PUNDIT
Dnietz
Tired of censorship? Reddit
11:54 PM on 01/04/2010
what are you talking about?

why would it be illegal?

they own this country and have purchased the right to formulate the laws the way it benefits them.

what? did you think you lived in a democracy? one person one vote? hehehe this is america. the oligarchy has always run the nation
07:59 AM on 01/05/2010
"Consumer protection" and "customer service" are obsolete words in this society. Henceforth you must refer to your "rights" as infringing on (insert company name here's) right to make more money.
10:52 PM on 01/04/2010
I have a policy under this same company in New Jersey. I am concerned that more and more credit history and other irevellant personal info is being used to determine your car and other insurance rates. Sounds like they have been hanging out with the big bank lenders and credit card issuers. Screw the consumer to many every last dollar.
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Michael Shanley
03:17 PM on 01/05/2010
Most large natinal insurance carriers do use credit history, because there is a eveidence of a morale risk when someon is late on their payments. Facts have shown a correlation, between a lack of care in paying on time, and lack of care while driving. That's nto to say they're are circumstances like divorce, stolen identity, and others that can affect your credit score, and a lot of carriers with adjust or not use credit if you advise them of a circumstance that warrants it becasue it artifically lowered your score and wasn't your fault. Also if having your credit pulled, effects your insurance more than you want or think it is, then find a carrier that doesn't use credit in calculating their rates. Plenty out there. That's the great thing about P&C market is they're tons of carries that use different criteria for rating people/vehicles.
09:18 PM on 01/04/2010
Iowa the state whose politicians are bought and sold by the insurance industry has this policy and it sucks! I bought my mother a car in the years before she passed away and I put the insurance in my name. One day when she thought she would transfer it to her name she called the company only to find out that she would be charged an exorbitance amount because she hadn't had insurance in her name for over a year. My mother never had an accident, and never had a ticket in her entire life, and this was how she was rewarded.
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HUFFPOST SUPER USER
Michael Shanley
03:11 PM on 01/05/2010
Your argument makes no sense. If your insurance company knew what you were doing I can tell you, you were breaking their underwriting risk. They would have wanted to know you bought the vehcile for your mother and she was the primary driver so she could have been rated on the vehicle/policy. If she has been rated on the policy, your latter arguement would be mute because she would have had insurance coverage whe nshe wanted to transfer to her. That's not to say it woudl have been more than you were paying since yoru underwriting criteria would have been different. Most notably her age. You were cheating the insurance company.
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08:22 PM on 01/04/2010
Mercury's planned legalized extortion of car insurance customers shows exactly what is wrong with the so-called "health care reform" bill, whose main purpose is to deliver captive customers to the insurance industry and penalize those who cannot afford their overpriced under-coverage. The biggest alleged "reform" the bill contains (we hear it trumpeted almost constantly) is that insurers will be prohibited from declining to issue policies to people with pre-existing medical conditions. However, the companies will be able to charge exorbitant amounts for those policies AND refuse to pay individual claims for necessary care.

This reminds me of when cigarette ads were banned from TV, allegedly to promote public health. What it actually did was save the tobacco companies a ton of money on advertising.
08:10 AM on 01/05/2010
Yeah, but the difference with the tobacco industry is that lack of advertising also hurt the tobacco industry's revenue for the upcoming generation. We don't know the difference between brands anymore. Not to say that the constant barrage of "smoking is bad for you" ads hasn't taken a huge chunk of their sales as well though.

And besides, excepting the economy, you don't think the tobacco companies would absolutely jump at the chance to throw money at advertising if they think it would help brand recognition? Even if it cost them like crazy, they would take that risk because advertising is still king. It's a double-edged sword for them.

But I tend to look at what happened to the tobacco industry as encouraging for these many other consumer "right to know" battles we are fighting. It gives me hope that these companies won't always be able to shaft us under the "right to make a buck no matter who it hurts" rule this ridiculous country seems to believe in.