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Murray Waas

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Insurance Company Must Pay $10 Million For Revoking Policy Of Teen With HIV

Posted: 09/17/09 09:56 AM ET

The South Carolina Supreme Court has ordered an insurance company to pay $10 million for wrongly revoking the insurance policy of a 17-year-old college student after he tested positive for HIV. The court called the 2002 decision by the insurance company "reprehensible."

That appears to be the most an insurance company has ever been ordered to pay in a case involving the practice known as rescission, in which insurance companies retroactively cancel coverage for policyholders based on alleged misstatements - sometimes right after diagnoses of life-threatening diseases.

The ruling emerges from a conservative Southern state with one of the most pro-business climates in the country. And it comes as progressive Democrats on Capitol Hill are pressing for health care reforms, such as a public insurance option, that reflect wariness about the private insurance industry's motives.

The Supreme Court on Monday upheld a lower court's verdict against Fortis Insurance, now known as Assurant. The trial jury had awarded the former college student, Jerome Mitchell, $15 million in punitive damages; the Supreme Court reduced that amount by $5 million.

Mitchell learned that he had HIV when, while heading to college, he donated blood. Fortis then rescinded his coverage, citing what turned out to be an erroneous note from a nurse in his medical records that indicated that he might have been diagnosed prior to his obtaining his insurance policy.

Before the cancellation of the policy, an underwriter working for Fortis wrote to a committee considering whether or not to rescind his policy: "Technically, we do not have the results of the HIV tests. This is the only entry in the medical records regarding HIV status. Is it sufficient?" The underwriter's concerns were ignored and the rescission went forward.

In the ruling, Chief Justice Jean Hoefer Toal wrote: "We find ample support in the record that Fortis' conduct was reprehensible ... Fortis demonstrated an indifference to Mitchell's life and a reckless disregard to his health and safety."

An investigation this summer by the House Energy and Commerce Committee, and earlier ones by state regulators in California, New York and Connecticut, found that thousands of vulnerable and seriously ill policyholders have had their coverage canceled by many of the nation's largest insurance companies without any legal basis. The congressional committee found that three insurance companies alone made at least $300 million over five years from rescission. One of those three companies was Assurant.

In Febuary 2008, a private arbitration judge in Los Angeles ordered Health Net Inc. to pay more than $9 million to a breast cancer patient whose health insurance it revoked shortly after her diagnosis and while she was undergoing chemotherapy. The plaintiff in that case, Patsy Bates, a then-52-year-old grandmother and hair-salon owner, was unable to continue her chemotherapy for several months.

During the case, evidence emerged that Health Net had paid bonuses to employees to reward them based on the number of policyholders they had rescinded. The judge who awarded Bates the $9 million said in his decision: "It's difficult to imagine a policy more reprehensible than tying bonuses to encourage the rescission of health insurance that keeps the public well and alive."

William Shernoff, the attorney who represented Bates, said in an interview Wednesday that he was not unhappy that there was a new verdict larger than the one he won for Bates. "I am glad to see that the courts in other parts of the country are coming down hard on this reprehensible practice of dumping sick patients," he said. "It has been a practice going on decades, is widespread, and ruins lives."

Shernoff currently said he has more than 100 pending cases against California insurance companies on behalf of patients he alleges were wrongly rescinded. He said he has already settled about 90 similar cases over the last three years.

President Obama cited other cases of rescission in his recent speech before a joint session of Congress as a major reason that health reform is necessary.

Obama cited the case of a retired Texas nurse, Robin Beaton, who had her heath insurance canceled by her insurance company as she was about to undergo breast cancer surgery. As a result, Beaton had to delay her surgery for five months. In the interim, the size of the mass of her tumor had grown from 2 centimeters to 7 centimeters, greatly reducing her chances of survival.

A "woman from Texas was about to get a double mastectomy when her insurance company canceled her policy because she forgot to declare a case of acne," the President asserted in his speech, "By the time she had insurance reinstated, her breast cancer more then doubled in size. This is heart breaking. It is wrong. And no one should be treated that way in the United States of America."

Obama wasn't exactly correct in his telling of Beaton's ordeal. Beaton's insurance was canceled because a doctor wrote that she potentially had a precancerous lesion on her face. Further investigation showed that she instead had acne. But even after her physicians pointed out the error, her insurance remained rescinded. Only with the help of her congressman, was she able to pressure her insurance company to pay for her breast cancer surgery--five months later.

Related stories by Murray Waas (added after publication of original article):

Murray Waas, "WellPoint Routinely Targets Breast Cancer Patients," Reuters, April 24 2010.

Murray Waas, "Insurer Targeted HIV Patients to Drop Coverage," Reuters, March 17, 20010

Paul Krugman, "Demons and Demonization," the New York Times, March 17, 2010.

Ryan Chuttum, "Reuters is Excellent in Digging of A Health Insurer's Tactics," Columbia Journalism Review, March 17, 20010.

Murray Waas can be contacted via his Facebook page.


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The South Carolina Supreme Court has ordered an insurance company to pay $10 million for wrongly revoking the insurance policy of a 17-year-old college student after he tested positive for HIV. The co...
The South Carolina Supreme Court has ordered an insurance company to pay $10 million for wrongly revoking the insurance policy of a 17-year-old college student after he tested positive for HIV. The co...
 
 
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08:14 AM on 09/20/2009
This whole debate has been obscene. Obama himself stands up in front of the country and relates the horrific details of individuals who have been abused by insurance companies some of whom are likely facing death because of those abuses but in the next breath he says we have to build on the system we have that includes insurance companies and, wait!

Not only are we going to keep insurance companies in the cruel business of selling a high priced, ineffecient product that allows them to act as "death panels" - we are also going to reward them by forcing tens of the millions of people to buy their product (with the mandate) and if they can't afford it, individuals will be penalized by being forced to pay high fines.

It is such a sick response to this crisis - to not only reward the entities that are the root of the crisis but to give them an enormous new pool of customers to rip off and abuse.

There is one - just one - right answer and that is a single-payer system. Will these new bills in Congress fix the problem? No. Not as long as much of our health care dollars are directed to profit, bonues and stockholders.
05:15 PM on 09/20/2009
Please do tell where all the money will be coming from and provide proof of course.
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HUFFPOST SUPER USER
patricksmom
Extreme cat and dog lover
08:21 PM on 09/20/2009
Well So Cal,
Part of the money would come from what we would no longer be paying insurance companies to deny claims and reward CEOs. Part would come from premiums paid by to single payer for care....with some kinds of co-pays. Maybe a tax on junk food, so it can be done.
11:53 PM on 10/04/2009
How about let's end all these occupations in countries where we have no reason to be: Iraq, Afghanistan... All these bases we have all over the world. We'd save TONS of money that we can use to rebuild our infrastructure, create green jobs and HEY PROVIDE HEALTH CARE FOR OUR CITIZENS. Our priorities in this country are all wrong. We consistently give corporate welfare to organizations that are squirreling away profits offshore untaxed and we leave our citizens in the lurch EVERY TIME. And these people in this country who claim to be patriots but would spit on the poor in a split second... this country gets more sickening every day. Repulsive.
05:48 AM on 09/20/2009
Almost as horrific as the widespread policy of recission, is what appears to be the practice of hospitals and other medical faciliities refusing to provide life saving treatment for fatal ilnnesses. We've all heard the stories about emergency rooms clogged with poor people tryiing to get care for acute conditions that could easily be handled at primary care facilities. But I'm wondering how the "disease" rationing works: does someone at the hospital or treatment facility actually say, "I'm sorry sir, but your chemo therapy has been cancelled indefinitely until someone comes up with our payment. In the meantime, I can give you the phone numbers of some excellent morticians."
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12:20 AM on 09/20/2009
I hope the 17 year old boy with HIV will be ok--poor kid going through all of this with a serious illness.


Check out Wendell Potter former Cigna executive testimony to Congress:
http://www.pnhp.org/news/2009/september/testimony_of_wendell.php

I hate insurance companies-- they are parasites!
10:29 PM on 09/19/2009
It is crap like this in the (no longer so) great U.S.that makes me glad to be Canadian. I have been Living in the Arctic for 16 years and we have a healthcare system that costs us tons of money but i would not trade it in for all the so called freedoms that you have in America. we at least have the freedom to go to a doctor or to a hospital and get help medical care, not based on our ability to pay for it but just because it is right to offer medical help when needed.
Don't you Yanks get it with all your religious crap and christian values I would think that you would all want to pay into a system that benefits everyone. isn't that a basic christian value..
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12:22 AM on 09/20/2009
Manuus,
I hear you!
12:40 AM on 09/20/2009
Manuus, those of us who are not so called "Christian" seem to be much more concerned for our fellow citizens than those who claim to be better than thou, the extremist "Christian" fundamentalists who mostly belong to the Republican party. They don't give a damm about anybody but themselves--that is why they are so obsessed with their fake religion, because they want to make sure THEY get saved. They are the ones who would love to see all immigrants, legal and not, be expelled form this country; they are the same ones who are teabagging all over the country, spreading lies and misinformation, calling for the demise of our President, saying things like "why should my money pay for those poor lazy people?". Yeah, this extremist "Christian" movement really makes real christianity look bad. I am convinced that this nuveau extermist "Christian: movement iis really worshiping satan--they certainly act that way.
But bacdk to the health care debate, I've read a great deal about the Canadian health care system, and although not perfect, it certainly works well to provide the necessary care for all citizens! Here in the U.S. we have to opportunity to look at the existing systems throughout the world and create a really fantastic almost perfect Health care system for all Americans--BUT not to happen, corporate barons own our political system, they will never allow the people of this country to come first, ever.
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joeyfoto
“Écraser l'infamie!”
07:32 PM on 09/19/2009
To call what takes place in South Caroling a "pro-business climate" is a misnomer. South Caroling has an anti-human climate. All one need do is study the health statistics for SC, to understand that no one in their right mind would allow anyone from this backward state to pontificate on health care. South Carolina has among the lowest life-expectancies in the industrialized world; in fact, its health outcomes are worse than many third-world countries. What do these people have to teach us about health care except what they used to say in Arkansas: "Thank God for Mississippi!" Because, it it were not for Mississippi, South Carolina would lead America in the worst health-outcomes in many categories, as it consistently does in death from strokes. Despite repeated indications we get from their politicians, statistics on mental-health are so poorly kept in South Caroling that we have no statistical basis to judge their national standing in that category, If we are really having a national debate on how to improve the health and security of American citizens, sadly South Carolina has little if anything positive to contribute to this discussion,and can only serve as a negative example of what rational citizens do not want.
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TruthFinderToo
Not all bank owners are evil!
10:26 PM on 09/19/2009
Unfortunately, this backward and poor state is populated by a vast number of ignorant and racist individuals who will do all in their power to ensure health care reform does not pass, climate change legislation does not pass, and that they remain at the whim of their multimillionaire evangelical pastors who tell them that empathy is socialism and selfishness is the American way.

Sadly, they deserve what they get because that is what they demand.
12:45 AM on 09/20/2009
joeyfoto, it is not a misnomer, if it is a "pro-business" state that means that it is indeed an "anti-human climate. Humanity and business do not usually go together. Just look at the way the banks and mortgage holders have treated Americans down on their luck! They just say, "sorry, pack your bags your house you worked years to own is now ours, no second chances, no mercy"
This is exactly why there is no place for private insurance industry in our health care system--it just does not go together. Private insurance companies are about making as much money as possible, they don't care about the care or quality or clients, they care about their "product" and their profits. We are just widgets in their books, not human beings. This is why the care of citizens should be left to our government and not business. They could do other things, just not anything about care to humans.
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BookKeepersSon
Don't take me alive
03:56 PM on 09/19/2009
I must have been transported to a parallel universe! I just read that an insurance company is being brought to justice for something bad they did - in South Carolina OF ALL PLACES!!!

Excuse me now, I must click my heels together... There's no place like home... there's no place like home...
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Epiphany2b
Always waiting for the light to dawn
06:34 PM on 09/19/2009
If there is any likelihood that you will be sick in the near future, you might want to stay in Oz. Looks like things in the parallel Universe might be a lot better for awhile.
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12:26 AM on 09/20/2009
Yes, this one case is indeed a victory, however, SC has a bad record on health care. Rachel Maddow did a show on SC yesterday.
The whole system is a disaster, but Miss. and SC are the worst. This individual case--though positive-- does not change this fact.
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Zeroes
02:57 PM on 09/19/2009
Company now has a 10mil write off.
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Epiphany2b
Always waiting for the light to dawn
06:35 PM on 09/19/2009
$10 mil less to be paid out in bonuses. It certainly wasn't going to pay off claims.
08:41 AM on 09/20/2009
Watch this story for months. Years. Just wait. The US Supreme Court could always claim the award was excessive, as several courts have ruled on judgements against tobacco companies. Just let me know when the poor guy actually gets the money.
03:14 PM on 09/20/2009
The story states that the Supreme Court has already reviewed the case. They did indeed find the amount of $15 million excessive and reduced it to $10 million. That ends it.
02:07 PM on 09/19/2009
Oboma said he didn't think the people who run insurance companies are bad. If he 's right, I think we need a hew definition for the word "bad."
07:58 PM on 09/19/2009
would criminally insane work? Too bad that the judge did not order that the fine must come out of the CEO's salary.
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johngary66
Accused of heresy and decided to go with that.
02:27 AM on 09/20/2009
From a 2006 issue of the Minnesota Independent. "Dr. William McGuire, long-time CEO of UnitedHealth, headquartered in Minnetonka, Minnesota, will retire under pressure by December 1, 2006, following an investigation of the backdating of the company’s stock options. According to MPR, “McGuire is one of the country’s highest paid executives, having amassed nearly $1.8 billion in unexercised stock options, according to estimates cited in the Wall Street Journal.” Now that is the ultimate story of greed! Not content with the $1.8 Billion. He did eventually lose about $600 million in fines and lawsuits by the other stockholders. Oh, and he can no longer use the Corporate jet. Bummer.
12:50 AM on 09/20/2009
Well what do you expect our President to say publicly? that they are the worse cretins on earth? He can't do that, the teabaggers, at the direction of the GOP and their Private Insurance Company handlers would instruct them to come down on him with so much anger and violence that I don't even want to think about it.
He has to be careful who he publicly villifies. It does not mean that is how he feels. Read his books, you will find exactly how he feels about these cretins.
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LuckyCharmWA
Tree-hugger, animal lover
01:53 PM on 09/19/2009
Let's all be sure to point out to anti-reformers that OTHER POLICYHOLDERS will be picking up this $10 million tab -- because you don't think a for-profit insurance company is just going to sit there and take it in the shorts, do you?
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HUFFPOST COMMUNITY MODERATOR
rukiddingmerightnow
03:47 PM on 09/19/2009
Fair point, this will be passed on the subscribers for sure. They probably also deny a few additional claims just for good measure
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Grant Morrison
Forward, into the Past!!!
01:34 PM on 09/19/2009
..

MEDICARE for ALL.

NOW.

ALL or NOTHING.

.
07:59 PM on 09/19/2009
yes and yes again
12:59 AM on 09/20/2009
How many of your have written and called your Congress people to let them know how you feel about Health Reform, and to remind them that we are the ones who gave them the majority in the Senate with 60 seats, 256 seats in the House, 365 electoral votes and 53% of Americans voting for comprehensive health care reform when we all voted for President Obama.
They need to be reminded that they are the majority and to act as such, and that the Democrats in Congress need to begin to show a united front rather than the fractious crap we have now, with the blue dogs, middle roaders and left wingers--regadless, when it comes to legisltation affecting all of us, the better get their crap together and form a unted front. Just like the republicans have did during the Bush years, and how they did during the recent financial rescue legislation--they all voted NO, they all showed a unted front!
How many of you have called and written? If you haven't done so yet, please do so asap. This country can't afford to sit this out!
04:27 PM on 09/18/2009
Here's another example of taking coverage away from a 17 yr. old:

http://www.chicagotribune.com/health/chi-thu-problem-briana-rice-sep17,0,771811.column?page=1
HUFFPOST SUPER USER
zeeshan809
02:53 PM on 09/18/2009
It's time these huge insurance companies are made to pay the price for their un-ending greed.

http://next-world-war.blogspot.com
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HUFFPOST SUPER USER
StarDagger
The Welfare of the People is the Supreme Law
11:49 AM on 09/18/2009
They should be put out of business, all the people in the chain of command should be removed fomr the company and then the company reopens under new management, all the people with insurance would, of course, still be covered.
There needs to be the most strict punishment for abuse like this, period.
01:09 AM on 09/20/2009
Star, putting htem out of business is not going to stop the huge industry from starting rught back up with another name and the same players. The ONLY SOLUTION IS TO COMPLETELY ELIMINATE THEM FROM HEALTH CARE. BUSINESS DOES NOT BELONG IN THE BUSINESS OF HEALTH. UNIVERSAL HEALTH CARE IS THE ONLY WAY TO GET THESE GREEDY TICKS OUT OF OUR HEALTH AND POCKET BOOKS.
It is interesting how the teabaggers chant all this crap, but everything they are saying, about death panels (recission), coverage denials, restrictions, no choice of your own doctor, rationing health care, etc. IS ALREADY HAPPENING BY THE PRIVATE HEALTH INSURANCE INDUSTRY, and these teabaggers are actually protesting in DEFENSE of the private insurance companies! Talk about shooting your own foot!
10:55 AM on 09/18/2009
This is a step in the right direction. Sometimes lawsuits are our only recourse as consumers to make companies change their ways. And while frivolous lawsuits sometimes get too much attention, it's good to read about just ones as well.
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HUFFPOST PUNDIT
brt929
11:19 AM on 09/18/2009
Except every single state has an insurance commissioner, so there is no reason that someone should have to delay their surgery for 5 months.

Lawsuits and congressional intervention take too long, when someone has a virulent tumor.

The company that gave financial reward to rescind policies, is not going to necessarily stop because of one verdict.

Insurance companies are like banks, they need to be closely regulated, and clearly the states have fallen down on the job.
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HUFFPOST SUPER USER
MeinNH
Ooooo Silly Me
01:55 PM on 09/18/2009
Insurance commissioners do nothing to help consumers. I fought being turned down for my (part of my pay package) disability insurance and got no help at all.
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12:22 AM on 09/20/2009
Why aren't we holding these people criminally responsible? When an Ins. exec rescinds a policy after someone has fallen ill, isn't that reckless endangerment or something? How is causing great bodily harm or death by force really any different? I'd like to see a few of these kind folks go to prison.
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HUFFPOST SUPER USER
JDShipley
I drink coffee, therefore I am.
10:28 AM on 09/18/2009
This is why you should be against all government health programs! See how well the profit motive is taking care of us. Don't you trust your health to big insurance? Geez, folks... ;-} (That's a winking grimace.)
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patricksmom
Extreme cat and dog lover
08:29 PM on 09/20/2009
Stop winking...we'ill start to call you Sarah...LOL.