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Airline

A Big Win For Passengers in Washington

Christopher Elliott | Posted 07.18.2016 | Travel
Christopher Elliott

After months of debate over the Federal Aviation Administration reauthorization bill, and at an apparent impasse over privatizing air traffic control,...

Memo To Airlines, We Can't Hear You!

Katherine Bouton | Posted 06.07.2016 | Fifty
Katherine Bouton

I hate to burden you airlines with another complaint, but really, can't you do just a few things to make life easier for travelers with hearing loss? I hope you realize that we represent one in five of your customers. Of the 50 million Americans with hearing loss, quite a few end up on your airplanes.

Do You Think Norwegian Air Should Fly? Here's What Passengers Say

Christopher Elliott | Posted 05.23.2016 | Travel
Christopher Elliott

Critics, including labor unions and competitors, say the airline flouts labor laws, threatens American jobs and should be banned from flying in the United States.

Airlines to Congress: Stop Norwegian Air!

Christopher Elliott | Posted 05.02.2016 | Travel
Christopher Elliott

If there's any doubt Congress is beholden to the powerful airline lobby, this should settle it: An influential group of representatives has just introduced a bill that would effectively block Norwegian Air from operating between the United States and Europe.

Why Are Air Travelers Pushing Each Others' Buttons?

Christopher Elliott | Posted 04.11.2016 | Travel
Christopher Elliott

Airline passengers are pushing each other’s buttons more than ever, mostly because there are more buttons than ever to push -- literally. Consider t...

In the Air and on the Ground, Restrooms are Substandard - and Shrinking

Christopher Elliott | Posted 03.27.2016 | Travel
Christopher Elliott

At first, David Collins thought it was his imagination. The restroom on the Boeing ­737-900 flying from Los Angeles to Atlanta seemed smaller than us...

Air Travelers to Congress: What Have You Done For Us Lately?

Christopher Elliott | Posted 02.22.2016 | Travel
Christopher Elliott

Now that the dust has settled after Round 1 of the fight for the Federal Aviation Administration (FAA) reauthorization bill, air travelers are wonderi...

Tags, You're It // Luxury Electronic Luggage

Dane Steele Green | Posted 02.10.2016 | Travel
Dane Steele Green

Luxury-minded travelers will already know the Rimowa name; easily identified by its "grooved" outer housing, the company is one of the most reputable luggage manufacturers on the market. But unlike it's competitors, this is one old kid (est. 1937) on the block embracing all things new.

Bill Would Set Minimum Airline Seat Standards

Christopher Elliott | Posted 06.19.2016 | Travel
Christopher Elliott

A Tennessee congressman on the House Transportation and Infrastructure Committee’s Subcommittee on Aviation has introduced a bill that establishes m...

Thanks to the TSA, it's a Confusing Time to Fly

Christopher Elliott | Posted 02.01.2016 | Travel
Christopher Elliott

These are confusing times for airline passengers. In recent weeks, the government has made two surprising policy changes: First, the Transportation Se...

This Chart Shows Which Credit Cards Get Free Checked Bags

Map Happy | Posted 01.26.2016 | Travel
Map Happy

There are plenty of credit card/airline combinations that give holders the benefit of one or more free checked bags.

How United Airlines is Making a Customer Service Comeback

Christopher Elliott | Posted 01.25.2016 | Travel
Christopher Elliott

Many passengers had all but given up on the airline after a painful merger with Continental Airlines in 2010.

What Does It Take to Be a Favorite Airline?

Map Happy | Posted 01.21.2016 | Travel
Map Happy

It's the little things that matter when it comes to winning over customers' loyalties to become a favorite airline. Like a serving of Häagen-Dazs ice cream.

What's the Government Doing About Soaring Airline Complaints? This.

Christopher Elliott | Posted 12.22.2015 | Travel
Christopher Elliott

For years, the Transportation Department relied on big fines to deter violations of federal law by airlines. Under the current leadership, however, the emphasis seems to be shifting to advocacy for individuals.

These Little-Known Airline Rules Will Change The Way You Travel

Map Happy | Posted 12.15.2015 | Travel
Map Happy

Most of the time, it's a matter of being proactive knowing which rules to bring up because most gate agents won't knowingly bring them up, lest passengers start using and abusing these policies.

Is it Wrong to Outfox an Airline at its Own Game?

Christopher Elliott | Posted 11.22.2015 | Travel
Christopher Elliott

Andrea Eldridge, who runs a computer repair business in Redding, Calif., says the hack shouldn't give either side an unfair advantage. So for her, doing something like clearing her Web browser's cookies -- a strategy that some travelers believe can result in lower airfares -- is on the up-and-up.

Hey Air Travelers, Here's How to Make Coach Feel Like First

Christopher Elliott | Posted 11.15.2015 | Travel
Christopher Elliott

Air travel can be a humiliating, dehumanizing and even torturous experience -- at least according to my e-mail inbox. I hear often from readers like ...

And The Airlines With The Most Legroom Are...

Conde Nast Traveler | Posted 04.08.2016 | Travel
Conde Nast Traveler

Newer and more efficient airplanes means airlines are offering longer and longer flights, but can you handle 13 hours with only 30 inches of space? Condé Nast Traveler reports which airlines, both domestic and international, offer the best (and the worst) legroom.

These Are The Best Airlines In The U.S.

Conde Nast Traveler | Posted 04.08.2016 | Travel
Conde Nast Traveler

by Barbara Peterson, Condé Nast Traveler Courtesy Virgin America Condé Nast Traveler readers rate America's airlines, large and small. Who h...

Don't Lose Your Reservation - Here's How

Christopher Elliott | Posted 10.18.2015 | Travel
Christopher Elliott

Despite the sophisticated technology used in today's reservation systems -- or maybe because of it -- data goes missing from time to time. Fortunately, there are ways to recover your reservation and salvage your trip.

How To Cure Your Dog's Leash Issues

Posted 10.13.2015 | Home

We had two wonderful dog experts on the show this week. Cesar Millan, the original “Dog Whisperer” himself, came by to talk about dealing with our...

What Over The Counter Remedies May Help My Sick Dog?

Posted 10.13.2015 | Home

We had two wonderful dog experts on the show this week. Cesar Millan, the original “Dog Whisperer” himself, came by to talk about dealing with our...

Dr. Rosenthal Gives Us The Scoop On Feeding Your Dog The Right Food

Posted 10.13.2015 | Home

We had two wonderful dog experts on the show this week. Cesar Millan, the original “Dog Whisperer” himself, came by to talk about dealing with our...

Dr. Rosenthal's Tips On Keeping Your Dog Warm This Winter

Posted 10.13.2015 | Home

We had two wonderful dog experts on the show this week. Cesar Millan, the original “Dog Whisperer” himself, came by to talk about dealing with our...

How To Crate Your Dog For Travel With Cesar Millan

Posted 10.13.2015 | Home

We had two wonderful dog experts on the show this week. Cesar Millan, the original “Dog Whisperer” himself, came by to talk about dealing with our...