A newly released Standford paper is pure gold. It focuses on what CEOs say in investor conference calls and how they say it. How they say it provides psychological linguistic clues into whether they are lying or not.
A Bank of America call center offered Burger King Whoppers to workers as a reward for hitting a quota, while peddling Bank of America products. Somehow this incident sums up everything that is wrong in America.
The bank lobbyists, it turns out, missed one. They and their congressional allies were able to gut the Volcker Rule, the Lincoln Amendment, and almost everything else that could have had an effect on the industry.