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Consumer Protection

Experts Answer Your Questions About Flying

George Hobica | Posted 03.04.2012 | Travel
George Hobica

Have a question about air travel or airfares? We answer as many as we can, including these about cheap destinations and what to do when your bag goes missing.

Larceny At The Airport: How Not To Fall Victim

George Hobica | Posted 02.19.2012 | Travel
George Hobica

Flying these days isn't just hectic and discombobulating but also is rife with felonious fellow passengers, bandito baggage handlers and shady security screeners.

Your Power As a Citizen Consumer

Auren Kaplan | Posted 02.18.2012 | Business
Auren Kaplan

You are a citizen consumer. You participate in the economy every day with your purchases. And you most certainly have a voice. Companies are starting to fear you, and even more importantly, they are starting to take you more fully into account.

HHS Protects Fla. Consumers From $145 Million Health Insurance Heist

Ethan Rome | Posted 02.14.2012 | Politics
Ethan Rome

There are two clear sides in the health care wars, and when the Republicans like Rick Scott and the insurance companies win, America's seniors and families lose.

President Obama's Next Moves on Leadership for the Consumer Financial Protection Bureau

David Arkush | Posted 02.13.2012 | Politics
David Arkush

As expected, last week Senate Republicans blocked President Obama's nomination of Rich Cordray to lead the new CFPB. They continue to hold the agency hostage, taking the unprecedented step of blocking its leadership unless the agency is first weakened.

'This Makes Absolutely No Sense'

AP | Posted 12.08.2011 | Politics

WASHINGTON -- President Barack Obama says there's no reason why his nominee to lead the new consumer protection bureau shouldn't be confirmed by the S...

What To Do If You're 'Bumped' From A Flight

George Hobica | Posted 02.07.2012 | Travel
George Hobica

There's some good news about the airlines' policies concerning "involuntary denied boarding," what you and I would simply call "getting bumped."

Jennifer Bendery

Senate GOP Blocks Obama Nominee | Jennifer Bendery | Posted 02.07.2012 | Politics

WASHINGTON -- Senate Republicans on Thursday blocked an effort to put someone in charge at the Consumer Financial Protection Bureau, a move that preve...

Consumer Bureau Developing Simpler Credit Card Form

The Huffington Post | Jillian Berman | Posted 12.07.2011 | Business

Imagine a credit card agreement that's short, to the point and easy to understand. If one federal agency gets its way, what you're picturing could bec...

White House, Senate Democrats Turn Up the Heat on Cordray Nomination to Head New Consumer Agency

David Arkush | Posted 02.05.2012 | Politics
David Arkush

The American people have gone too long without someone in the federal government looking out for them instead of the big banks. And House Republicans do not actually have the power to block a recess appointment indefinitely.

Only An Airline Could Get Away With This

George Hobica | Posted 02.04.2012 | Travel
George Hobica

Have a question about air travel or airfares? Airfarewatchdog is here to help.

Jennifer Bendery

White House Targeting GOP Senators In Seven States For Their Support | Jennifer Bendery | Posted 12.05.2011 | Politics

WASHINGTON -- The White House is launching an aggressive, eleventh-hour media blitz this week aimed at pressuring Senate Republicans to confirm a stal...

Starbucks: Stop Taking Away Your Customers' Rights

David Arkush | Posted 02.01.2012 | Business
David Arkush

If you're one of millions of Starbucks customers who might buy or receive a prepaid card this holiday season, you might want to take a moment to send Starbucks a message: Don't take away my rights!

Consumers Complain About Issues That Reform Supposed To Fix

The Huffington Post | Jillian Berman | Posted 12.01.2011 | Business

Even though last year's financial reform was supposed to make credit cards more transparent, consumers are still complaining about interest rates, bil...

12 (More) Airline Regulations We Need Now

George Hobica | Posted 01.31.2012 | Travel
George Hobica

Many of the airline shenanigans I hear about raise my blood pressure. And although the US DOT has recently come up with some new regulations, I think we need some other rules to protect passengers.

Even More About Airline Passenger 'Rights'

George Hobica | Posted 01.29.2012 | Travel
George Hobica

If there's a problem with your flight, does anyone have your back? Yes and no. You'd be surprised how few consumer protections you have why you fly.

Making Consumer Protection a Reality in Microfinance

Elisabeth Rhyne | Posted 01.23.2012 | World
Elisabeth Rhyne

Across the microfinance industry a deep examination of performance is underway, as well as work to create structures that will incentivize good practices.

REINS Act Means More Trouble In Toyland

Ed Mierzwinski | Posted 01.17.2012 | Parents
Ed Mierzwinski

Child safety should not be a political or partisan issue. I have yet to hear any policy maker argue "caveat emptor" (let the buyer beware) as it relates to toddlers.

America's Moms Are Watching U.S. Senate: Pass the Safe Chemicals Act!

Jessica Alba | Posted 01.15.2012 | Parents
Jessica Alba

Every kid has the right to be safe in her home. Every mom has the right to know that the products she buys for her child are free of toxic chemicals. We have hope and faith in our political system to fix this problem, and we are counting on our U.S. Senators to get it done.

Obama's CFPB Nominee Clears First Hurdle

AP | Posted 12.06.2011 | Politics

WASHINGTON -- The Democratic-run Senate Banking Committee has approved President Barack Obama's choice to head the new Consumer Financial Protection B...

Consumers Be Damned: Senator Shelby, Captain Queeg and the Politics of No

Adam Levin | Posted 11.15.2011 | Politics
Adam Levin

Last week's hearing on the nomination of Richard Cordray to lead the Consumer Financial Protection Bureau featured prepared speeches that were utterly without sound and fury but still managed to do a huge disservice to American consumers.

Jennifer Bendery

Obama's Consumer Protection Nominee Ensnared In Political Fight | Jennifer Bendery | Posted 11.06.2011 | Politics

WASHINGTON -- It may have been mostly for show, but the Senate Banking Committee on Tuesday held its nomination hearing for Richard Cordray, President...

Improving the Odds: Winning the Fight to Rebuild the Latino Middle Class

Janet Murguía | Posted 11.05.2011 | Latino Voices
Janet Murguía

America has always been a nation that prides itself on rising above adversity and beating the odds. But this Labor Day, more than two years since the end of the most punishing recession since the Great Depression, American families hoping to stay in the middle class are facing long odds.

New Rules Protect Consumers From Insurance Industry Abuse

Kathleen Sebelius | Posted 10.31.2011 | Politics
Kathleen Sebelius

Beginning today, the deck is no longer stacked in insurers' favor. The next time your insurance company tries to raise your premium by double digits, they'll have to explain themselves.

Protecting Your Memories by Protecting Your Devices

Hemanshu Nigam | Posted 10.26.2011 | Technology
Hemanshu Nigam

Whether we lose mobile devices at a football game or have them stolen from a table at a coffee shop, we can also lose vast amounts of personal information stored inside them.