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11 Silly Words in Your Twitter Profile That Make You Look Like a Complete Tool

Gene Marks | Posted 07.27.2016 | Business
Gene Marks

Twitter is a great social media service that you can use to find, engage and grow a community of potential customers. But if you're going to be on Twitter and use it for business, then do us all a favor and keep your Twitter profile professional.

7 Ways To Make Sure Your Customers Stay Loyal

AJ Agrawal | Posted 06.30.2016 | Business
AJ Agrawal

Customer loyalty is important, and the only way to keep customers loyal is to provide them with a great customer experience. A lot of things are chang...

How Product Managers Quickly Define Customer Personas

Brian de Haaff | Posted 06.17.2016 | Business
Brian de Haaff

Customer personas are fictional characters that product managers create to represent the different, common users of a specific product. They exist to help product managers communicate research about their ideal groups of users -- and give human faces to these groups.

Why Agile Release Planning is Critical for Product Management

Brian de Haaff | Posted 05.24.2016 | Technology
Brian de Haaff

A product release is the launch of a new product or a combination of features that will provide value to customers or users. Digging deeper, a release...

What's Your Strategy Going Into Your Real Estate Investment?

Scott Yancey | Posted 05.03.2016 | Business
Scott Yancey

One of the greatest things about real estate investing is that there are so many ways in which you can be involved. Whether you're wanting short term...

Things Bartenders Do Wrong, According To Bartenders

Thrillist | Posted 05.04.2016 | Taste
Thrillist

By: Dan Gentile Credit: COLE SALADINO/THRILLIST Just like servers and baristas, bartenders make mistakes. But instead of acting like another e...

Top 3 Reasons Why You Need to Use Storytelling in Your Business

Roz A. Gee | Posted 04.28.2016 | Business
Roz A. Gee

Let's face it. Regardless of what industry you are in, without question, there is a substantial amount of competition out there. Not only is there competition, but many of them are targeting your potential customers.

How A Savvy Spa Stands Out

Linda Harding-Bond | Posted 04.20.2016 | Business
Linda Harding-Bond

Abundance is transitioning to market glut. Spas are becoming a commodity. I have to wonder, what's being done to retain customers once they come through the door?

38 Design Tips for Creating an Amazing User Experience

Don Dodds | Posted 04.18.2016 | Business
Don Dodds

The SEO and online marketing landscape is one that is constantly in flux, changing with small steps or big leaps as the online realm itself evolves to...

Cultivate Excellent Brand Ambassadors

Loolwa Khazzoom | Posted 04.18.2016 | Business
Loolwa Khazzoom

I recently had the pleasure of meeting Erin MacCoy, the principal and founder of Madrona Marketing in Seattle, WA. She shared a story about her work in cultivating brand ambassadors for her clients, and I was so impressed by her savvy that I decided to share it with you, through this here interview.

Surveys That Work: How to Get Real Feedback From Your Customers

David Wither | Posted 04.13.2016 | Business
David Wither

There are a lot of split opinions on whether you should make your surveys overly simple in order to make the questions stand out or to make them more engaging in order to encourage more people to actually fill them out.

The C's Of Business

Meaghan Stevenson | Posted 04.07.2016 | Business
Meaghan Stevenson

When starting a business of your own it is easy to get caught up trying multiple strategies and not having a clear mapped out plan. You'll soon realiz...

Generate Business Leads From Classified Ad Sites Like A Pro

Allan Smith | Posted 04.04.2016 | Business
Allan Smith

Generating good revenue from a business is the main motto of starting it. As the competition is extremely high one need to act very smart to survive s...

5 Proven Strategies for Scaling Without Losing the Personal Touch Your Clients Expect

Ahmad Raza | Posted 03.24.2016 | Business
Ahmad Raza

Building a business is a brutal undertaking. With a 90% failure rate for startups in the United States, you have to be a mix of crazy and overly optimistic.

How to Make Customer Experience the Center of Your Content Marketing Strategy

Don Dodds | Posted 03.15.2016 | Business
Don Dodds

Digital marketing is maturing, there's no doubt about it. In the past, brands could get away with relying on superficial campaigns and keyword-stuffed...

Packaging Your Message: What You Need to Know to Be Persuasive

Carol Morgan | Posted 03.07.2016 | Women
Carol Morgan

Regardless of what context you are applying your persuasive skills, there are some useful strategies that can help you get your message across in a persuasive manner.

Boost Your Sales With Periscoping!

Sharon C. Jenkins | Posted 03.03.2016 | Business
Sharon C. Jenkins

Photo from Dollarphotoclub Have you ever considered using the new popular app, Periscope as a sales tool? What is Periscope anyway? It's a newer soc...

What Is Noble Purpose?

Lisa Earle McLeod | Posted 03.02.2016 | Business
Lisa Earle McLeod

As human beings we are hardwired to seek meaning and purpose in our lives. Nowhere is this more important than work, where we spend so many of our waking hours.

How To Make Your Opt-Ins Bring In Thousands Of Ready-To-Buy Clients

Sigrun Gudjonsdottir | Posted 02.10.2016 | Business
Sigrun Gudjonsdottir

Getting people to opt-in on your list of potential clients is not the easiest thing to do, but with determination and willingness to test and improve ...

The Importance of Hello in Business

Kate Edwards | Posted 02.04.2016 | Business
Kate Edwards

Your greeting is an integral part of your customer service, as it allows you to connect with your customers and staff members. "Hello" is a perfect starting point because it is simple, friendly and asks nothing in return.

Connecting with Culture

Jonathan Hall | Posted 01.28.2016 | Business
Jonathan Hall

Brands need to understand the role they wish to play. From local start-ups to global heavy weights, more and more brands are pushing themselves to stand for something that is both meaningful to people, and distinctive in the world.

The Powerball of Publishing

Maria Rodale | Posted 01.27.2016 | Business
Maria Rodale

Yes, I bought Powerball tickets. It was my first time ever playing the lottery. It was fun to imagine what would happen if I won a billion dollars. Ri...

How to Talk to Potential Customers

Harry Red | Posted 01.12.2016 | Business
Harry Red

When you start a new business, can you name the wisest first step? Should you build a product or service? Hire staff? Buy stock? No. First step: you talk to potential customers. To see if the pain you intend to cure runs deep enough. Period.

What Is Customer Experience?

Don Dodds | Posted 01.08.2016 | Business
Don Dodds

Perception is guided by emotional and psychological responses to stimuli presented during the interaction between the customer, the company, or brand, and the immediate environment whether it be in-store or online.

Why the Spa Industry Is Sleeping on Their Introverts

Linda Harding-Bond | Posted 01.07.2016 | Business
Linda Harding-Bond

Despite the proliferation of introverts in the spa industry, old school methods of sales training are still being used in the industry globally. Most...