Fear is having a good season. Fear of terrorists, a Trump presidency, a Clinton presidency, police violence, the Zika virus, immigrants, being left behind, and the usual lethal weather, plane crashes, cancer, Alzheimer's, ... the list goes on. A quick survey of the headlines provides a window on what we fear. And that's part of the problem.
In years to come, conversations will breathe new life into software--particularly the boring enterprise tools millions of knowledge workers begrudgingly use every day. Conversational user interfaces (CUIs) work because of our familiarity with messaging. Even the most technically complex interactions can look as simple as getting an SMS text when presented as a conversation.