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Email Etiquette

Netiquette Rules: The Right Way to Send Business E-mails

Scott Steinberg | Posted 09.30.2012 | Business
Scott Steinberg

Although over 300 billion e-mails are estimated to be sent every day, however, a surprising number of executives and entrepreneurs still struggle to grasp fundamental rules of netiquette.

He's Just TOO into You

Laurie Davis | Posted 08.15.2012 | Women
Laurie Davis

Hover over these common eFlirting fails and find out whether he ranks high or low on the creep scale.

The Mobile Signature: 'Please excsue typoo's'

Sean X | Posted 07.09.2012 | Technology
Sean X

I am a communication purist, in that I believe the most important aspect of communication is understanding by the recipient, not precision in its delivery. However, you must ask yourself. How does a signature line serve me? It too is to provide communication. So be careful.

Tips From the Rock n' Roll CEO #1: When's the Best Time to Shoot Off an Email?

Jared Gutstadt | Posted 07.02.2012 | Business
Jared Gutstadt

Here's something obvious: We live in a sickening world of non-stop info. Here's something maybe less obvious: Sometimes, the best time to get an important person's attention is to hit 'em up at a weird time.

Straight Talk: Friends Don't Text Friends When They Should Call

Steven Petrow | Posted 02.02.2016 | Queer Voices
Steven Petrow

Protocol suggests you return any message via the same medium in which it was sent. Think of it as "an i for an i." Even a quick text from your iPhone deserves at least a text back, and a phone call requires a return phone call.

Your Start-Up Life: Help! I'm Drowning in Email

Rana Florida | Posted 05.29.2012 | Business
Rana Florida

"My job is very stressful, and I travel endlessly. But the people who work for me are driving me crazy. I hired them to make my life easier but all they do is create more work by filling up my inbox with hundreds of emails daily. What are some healthy tactics to reduce email stress?"

A Valentine Mystery: What Do Our Email "XOXOs" Say About Our Digital Relations?

Maggie Jackson | Posted 04.14.2012 | Technology
Maggie Jackson

When we're unthinkingly throwing "best" at our children or "xo" at a new business contact, we may be missing a crucial leap of imagination: what the person at the other end of the line may be feeling, thinking and expecting.

Rules of Netiquette for Email and Status Updates

Julie Spira | Posted 04.02.2012 | Style
Julie Spira

It's time to put your best digital foot forward with five simple rules of netiquette for sending email, posting on Facebook and Twitter, and sharing content on your favorite social networking sites.

Bcc Or Let Them See? The Etiquette Of The Blind Carbon Copy

The Huffington Post | Ramona Emerson | Posted 01.23.2012 | Technology

There are a few reasons to use "Bcc," most of them bad. Misuse of the email tool can make personal correspondence read like a spam, make party invites...

Bring Back the Busy Signal

Jeff Jarvis | Posted 03.13.2012 | Technology
Jeff Jarvis

Email and communication are badly broken and the solution isn't so much new technology as new norms. We need to redefine "rude."

Don't Send That Email. Pick up the Phone!

Anthony Tjan | Posted 01.04.2012 | Business
Anthony Tjan

Like many readers, I have experienced too many unproductive strings of back-and-forth emails or texts that should have stopped in round two, but continue. The problems with trying to resolve sensitive matters over email or text are quite obvious.

Think Twice Before Sharing on Social Networks

Larry Magid | Posted 12.18.2011 | Technology
Larry Magid

In 1968, Andy Warhol said, "In the future, everyone will be world-famous for 15 minutes." The future is here, but with the wrong click, that could easily turn into 15 minutes of infamy.

Avoid These Five Dumb Email Mistakes...

Paul LaRosa | Posted 12.14.2011 | Comedy
Paul LaRosa

A simple thank you is nice and polite of course but my problem is the 'reply all thank you.'

Email Etiquette and the Perils of "Reply All"

Ron Ashkenas | Posted 09.18.2011 | Technology
Ron Ashkenas

Our story begins when the production editor for a major online business journal mistakenly sent a blast email about "invoicing procedures" to all of the site's bloggers, approximately 50 people.

Thanks for Your Message, Whatever It Said

Terry Newell | Posted 07.23.2011 | Healthy Living
Terry Newell

Efficiency would argue against a detailed, personalized reply to everyone who contacts us. In our wired world, we could get 19,000 emails, texts and tweets in just six months. Yet we can reply; silence is neither necessary nor acceptable.

Your Brain on the Web

Daniel Goleman | Posted 11.17.2011 | Healthy Living
Daniel Goleman

Nature designed the brain for face-to-face interactions -- not the online world. Email actually tricks the brain.

The Rules of Netiquette -- Signature, Please

Julie Spira | Posted 06.20.2011 | Style
Julie Spira

Receiving an email from will not identify you as the sender. The recipient won't see your last name, and most certainly won't know or remember the name of your business.

The Rules of Netiquette for Business Networking

Julie Spira | Posted 05.25.2011 | Style
Julie Spira

Sometimes I reach the digital tipping point when my inbox is flooded with emails of newsletters that I never signed up for, nor did I have any interes...

The Decline of Common Courtesy

Denny Dressman | Posted 11.17.2011 | Healthy Living
Denny Dressman

In this age of instant communication, I ask: How hard is it to reply to an email, phone call or letter?

The Rudeness of Ignoring Email

Tony Schwartz | Posted 11.17.2011 | Healthy Living
Tony Schwartz

What I find disconcerting -- even boorish -- is the number of people who enter into some kind of dialogue on email, and then one day simply stop responding.

Customer Loyalty in Ecommerce

Danny Wong | Posted 05.25.2011 | Business
Danny Wong

There are lots of ways to capture customer loyalty. Tweet with me. Send me a nice email. But don't try to sell me on selling my friends. That's not cool.

Ten Rules for Improved Response to E-Mails and Invitations

Jack Myers | Posted 05.25.2011 | Business
Jack Myers

Are your e-mails being ignored and phones calls not returned? Are you inviting clients to your events, parties and presentations and not receiving the simple courtesy of a response?

E-tiquette: 'Delete' these bad habits, please

Yolanda Reid Chassiakos | Posted 11.17.2011 | Healthy Living
Yolanda Reid Chassiakos

Yes, I'm an 'old fuddy-duddy'. (Young'uns, look it up.) (In the dictionary.) In my current state of curmudgeonry, I thought I'd call folks out on some annoying e-behaviors.

The 4 Most Dangerous Letters in Business

Mark Goulston, M.D. | Posted 11.17.2011 | Healthy Living
Mark Goulston, M.D.

When sending email, people's brains, bodies and minds are keyed to interaction not with a person but with a machine. Thus, they easily say or do things they wouldn't normally do with a person.

Mindfulness With Email: 4 Steps

Soren Gordhamer | Posted 11.17.2011 | Healthy Living
Soren Gordhamer

Email is one of the central means of communication in our increasingly connected world, but as helpful as it can be, we can become a slave to it.