If we weren't narcissists by clinical standards, I wondered, what were we? People with too many gadgets to think clearly? To feel clearly? People with good intentions, short attention spans and a propensity to do what's best for ourselves? People trying to figure out this mess of a universe one bus ride at a time? Whatever we were, we needed to become something else, more compassionate.
Someday, perhaps all of medicine will be reducible (like most things) to a set of algorithms and doctors will be replaced by computers. But we are still far from achieving anything approaching this level of technical omniscience and certainty. For the far foreseeable future, we need doctors who understand life and people, not just lab test readouts and scientific papers.
After we RSVP-ed to your little girl's party, you called my husband on the phone, and told him how excited you were that my son was coming to your party. That you planned to hire someone to clean the house for nuts before the event, and that you wanted to know where you could buy a nut-free cake. Seriously? Who are you? The greatest person on earth?
Our human communication is broken. It happens every day in organizations where we over-complicate basic information we need to share. We are so busy presenting our perfect mission and vision statements that we have lost sight of the shared purpose that allows people to understand how they can make a contribution at work.