First Impression

Make a Good Impression in 30 Seconds

Ron Ashkenas | Posted 04.18.2012

Ron Ashkenas

Mini-impressions do count. And although you never get a second chance to make a first impression, you do get many chances to make the next impression.

Presenting Yourself on a Budget

Robyn N. Cohen | Posted 01.11.2012

Robyn N. Cohen

Presenting yourself is everything when it comes to landing a job. This starts with your resume and ends with a hand-written, thank you note after your initial interview.

Building a Personal Brand Means Investing in Yourself

Mark Jeffries | Posted 09.18.2011

Mark Jeffries

With everything we say and every step we take, people choose whether to buy us... or not. Would you buy you? Take a few minutes to consider how you have invested in yourself -- your clothes, your tone, your brand, your knowledge, your stories... your buy-ability.

Proper Business Card Presentation

Lisa Mirza Grotts | Posted 07.24.2011

Lisa Mirza Grotts

A handsome business card, properly presented, always makes a good impression. A business card is an extension and expression of you. Here are some tips on business card etiquette.

Customer Service Etiquette: How to Keep Your Customers Happy

Lisa Mirza Grotts | Posted 05.25.2011

Lisa Mirza Grotts

These days, promotions galore are getting customers in the door, but are they repeat customers? Making a customer happy is not always easy, so what can we do to help?

How to Make the Perfect First Impression

Dr. Yvonne K. Fulbright | Posted 11.17.2011

Dr. Yvonne K. Fulbright

According to Princeton researchers, strangers give your face one-tenth of a second to impress. With no time to waste, here's how to bowl someone over.