I hate to burden you airlines with another complaint, but really, can't you do just a few things to make life easier for travelers with hearing loss? I hope you realize that we represent one in five of your customers. Of the 50 million Americans with hearing loss, quite a few end up on your airplanes.
Brent Harris is the founding drummer of New Zealand band Cut Off Your Hands. He's also had sensorineural hearing loss since his late teens, which means his hearing is slowly but steadily deteriorating and may one day go entirely. This rather heavy unknown has had a big impact on his career as a musician.