The Call Center Story That Won't Hang up
It seems we can all love to hate Indian call center workers. And the reason is simple -- we never really know their names. They are just part of a "call center" story.
It seems we can all love to hate Indian call center workers. And the reason is simple -- we never really know their names. They are just part of a "call center" story.
Dan Rather | Posted 05.25.2011
We're not just creating overseas jobs at an astounding rate, we're off-shoring the innovation and the know-how that we need to lay the groundwork for the future of the American economy.
ft.com | James Lamont and Joe Leahy | Posted 05.25.2011
Call centre workers are becoming as cheap to hire in the US as they are in India, according to the head of the country's largest business process outs...
AP | ERIKA KINETZ | Posted 05.25.2011
MUMBAI, India — India's top three outsourcing companies are ramping up hiring and increasing pay as global corporations, mainly from the U.S., s...
Sandip Roy | Posted 09.10.2011