In 2008, Michelle Hackman, then a sophomore in high school, read an article about a newly coined term: Disconnect Anxiety. According to a market research group, over 40% of people were suffering from occasional anxiety when they were separated from their phones or technological means of communication.
Let's put this into perspective: When we talk about underserved populations in developing countries, we are talking about people who are living on less than $3 a day. They may have never had a formal job and most likely have, at most, a high school education. They don't have a bank account, they may live in a slum, and they may not have enough money to eat three meals a day.