Clearly many people turn to the spa industry in hopes of providing their loved ones with a memorable experience. But in the past several years many high-end spas have been plagued with reports of service that is less than stellar.
Today, their stereotypical role focuses on constraint, control, order, diligence, and sticking with the common assumptions that have long guided how we work. Instead, managers must heed the word of the band Prodigy to become "fire-starters."
Organizational culture is dynamic. As the centerpiece of culture among your organization's workforce, you can make a tremendous impact. Start with yourself, and take time in selecting and nurturing your freelance workforce. Above all else -- remember that talent is not expendable, in-house or not.
Do you supervise individuals that would describe themselves as an introvert? In many cases, we hold misconceptions about introversion, which can lead to ill-fated supervisory decisions. I'd like to point you in the right direction.
Whether they realize it or not, people have two to three preferred learning styles. Think about it; when you have to learn something new, do you prefer to hear it, read it or touch it physically? Do you naturally make up songs about things?
Many helicopter bosses feel the need to hover in order to monitor efficiency, or to keep things on track, especially if an employee has erred in the past. But most micromanagers do so out of a need for control that often has more to do with them than the performance of their employees.
A great sales leader who is highly-desired has mastered the art, delivered the numbers and brought out the best in their people. Investing in people does not mean leaders are "soft" and won't get results. It is quite the opposite.
Who among us hasn't made critical remarks on the way home from a holiday party? At home, we thank our spouse for making dinner but quickly note that the meat was overcooked. And we've all observed the "I couldn't do it, but I insist my kid do it perfectly" parents.
For five years, VA leadership under Secretary Shinseki apparently continued doing the same things over and over in order to achieve a different outcome. And for five years, President Obama has supported the same secretary who continues to do the same things over and over.