Microsoft is soon to release the new Windows 10 upgrade to consumers. If you are one of over 200 million licensees with a Windows 7 or 8.1 device you can reserve your upgrade at no cost by clicking the Windows icon located on your computer's taskbar.
The greatest achievement of Steve Ballmer with respect to competing with iPhone was not to copy it, but to re-think Windows and eventually release the world's first and only cross-device and unified operating system, Windows 8.
Based on what I've seen lately, things don't look promising for Microsoft. This is not wishful thinking. I've been a fan of its products for decades and am writing this column in Microsoft Word on my Windows 7 PC, which I like.