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Phone Bill

He Returned His AT&T Phone, So Why is He Still Getting a Bill?

Christopher Elliott | Posted 05.20.2016 | Business
Christopher Elliott

Richard Dixon returns his AT&T phone after filing an insurance claim. But the carrier is charging him for a new handset anyway. Why? Question: I recen...

9 Things You Should Know About Verizon NY and the NY State Commission

Bruce Kushnick | Posted 02.24.2016 | Business
Bruce Kushnick

This week, the NY State Public Service Commission (NYPSC) is holding a technical conference with the purpose of discussing their 2015 report "Staff Assessment of Telecommunications Services", and to address the mostly ignored Connect NY Coalition Petition, which was filed in July 2014 and called for a series of investigations.

Time Warner Cable's Advertised $89.99 Triple Play: Now $190.77. What the F@$#X$!?

Bruce Kushnick | Posted 12.18.2014 | Business
Bruce Kushnick

You can never, ever get the advertised price because it doesn't include many of the fixed costs, like the set top box, not to mention it is littered with pass-throughs of the company's taxes and fees, including the cable franchise fees.

Verizon Phone Bill Quiz: You Won't Get Any Answers Right.

Bruce Kushnick | Posted 08.31.2014 | Business
Bruce Kushnick

Meet Verizon's Subsidiaries-- Who have taken Control of the Wires, Your Services, and Caused Net Neutrality. Part VI,a in the series based on the...

Jason Gilbert

Stick It To Your Cell Phone Carrier AND Donate To Charity At The Same Time

HuffingtonPost.com | Jason Gilbert | Posted 02.04.2013 | Technology

Everyone in America hates their phone bill and wishes it was lower. And most everyone in America, too, likes the idea of giving a little money to char...

I Challenge Verizon to a Public Debate: Piano Optional

Bruce Kushnick | Posted 07.31.2012 | Technology
Bruce Kushnick

While the executive director for corporate communications at Verizon claims that I've been doing variations on a theme, it would seem that I've been creating whole symphonies of new findings.

Verizon Cancels Returning Marines' Cellphones, Fines Them $500

Consumerist | Bob | Posted 05.25.2011 | Business

Two Marines, a husband and wife, found Verizon had an unpleasant welcome-home gift waiting for them when they got back from serving in Iraq: canceled ...