This is one of those situations where the company is both right and wrong. It correctly charged your parents for their service, but it also failed to adequately disclose all the terms of the contract to two octogenarians.
The campaign's aim is to change the makeup of the very clubby syndicate that benefits only a handful of its executives, some members and quite a few flunkies. It's headed by the just-re-elected Elias Aoun.
I started to reflect on how I ended up in the mess -- this personal journey about my love and obsession with, well, telecommunications (though you may call it broadband, Internet, cable, wireless, etc).
It all sounds trivial, but I've made friends with Germans in Amsterdam, bonded with Kiwis in Copenhagen and gotten to know Brits in Madrid all because we were trying to figure out how to log in to the hostel's WiFi.
If Hollywood wants to make another "Home Alone" movie, this time with the Macaulay Culkin character all grown up but no more mature than he was as an 8-year-old in the 1990 original, I would be happy to take the role.
Verizon New York's Annual Report for 2014 has just come out and it is a page turner. Let me start with some facts and then answer two questions -- How did Verizon New York lose billions in 2014? Isn't FiOS, Verizon's fiber optic service, profitable?
At the risk of starting a scandal involving promiscuous sex and teenage pregnancy, I have been living in a cathouse for almost two decades. And the madam of the establishment was the mother of nine children.
Besides the fact that you can never, ever get the advertised price, or that the bill now includes a collection of made up fees and pass-through taxes, there are also a host of related issues that surround the sale and promotion of these services.
My iPhone and I have been inseparable for years. I call him Kenny. When I stepped into the bathtub, Kenny leaped in before I could restrain him. I cried out, 'No, no, don't do that! You have so much to live for.' But he couldn't turn back. He gurgled, gasped and sank.
Sometimes it's the luck of the draw, but sometimes the request is made ineffectively, wasting the time of someone who doesn't have much to waste. Here are some tips for successfully reaching busy people.
Companies like ecoATM, Liquidity Services, Electronic Recyclers International Inc. and Appliance Recycling Centers of America all make it easy for Americans to properly dispose of your old cell phone, tablet, computer or refrigerator, and will dismantle the products in a responsible way.