For the record, I'm not an online slammer. I think being able to stay in touch with kids in college via texting and Skype has saved many an empty nester from going insane. I think Grandma loves getting photos from your phone, taken and sent in the moment. It's just that sometimes, a simple eraser board and hot pink tape says things more clearly.
We are now living with an entire generation of disinterested store clerks, rude waiters, indifferent cable company operators and medical office staffs who frankly don't give a damn whether you ever cross their employer's doorway again. Does Best Buy really wonder why it's in bankruptcy? (Hint: Shoppers hate you.)