Are you feeling overwhelmed with all the work that you've got to do? There seems to be a million different things that need to be done. We feel overwhelmed and out of control because we don't know where to start. Should I start with project A? What about project B and C that need to be done as well?
Giving and receiving undivided attention, even briefly, is the least that one individual can do for another -- and sometimes the most. And yet, attending to others doesn't just help them -- it helps us, by evoking responses that help the listener feel cared for, useful, and connected to the larger world.