You Don't -- and Can't -- 'Control' Your Brand
Face it: If you're worried what your employees are saying about you on Twitter, your problem is not Twitter. And the same applies to your customers, suppliers, and communities in which you operate.
Face it: If you're worried what your employees are saying about you on Twitter, your problem is not Twitter. And the same applies to your customers, suppliers, and communities in which you operate.
Christopher Brauchli | Posted 05.08.2012
Hanging is the worst use a man can be put to. ~ Sir Henry Wotton, The Disparity Between Buckingham and Essex (1651) It is not often that one is incli...
Dr. Leslie Gaines-Ross | Posted 02.22.2012
Reputation will always continue to matter but for reasons that are less financially-based than in the past.
Ellen Freudenheim | Posted 07.23.2011
This past week played like a cautionary tale in reputation management. It could be titled The Powerbroker and the Celebrity. And the moral of the s...
Dorie Clark | Posted 05.25.2011
What can you do if your online reputation has been damaged, whether by others or your own mistakes? Here are four strategies to hasten your comeback.
Jeff Bennett | Posted 05.25.2011
While some users don't pay enough attention to their reputation on the web, others pay so much attention it limits their usage. It is incumbent on us as an industry to get in front of this.
Michael Fertik | Posted 05.25.2011
Jonathan Bernstein | Posted 05.25.2011
Imagine your organization becoming the target of a class action lawsuit alleging fraudulent marketing practices; or learning that it's the target of an investigation by a state attorney general.
Dr. Leslie Gaines-Ross | Posted 05.25.2011
Defending a company's reputation has just gotten harder. A controversial new social media site, Unvarnished.com, allows people to review bosses, colleagues and companies with no restraint.
Adam W. Goldberg and Joshua P. Galper | Posted 05.25.2011
Make no mistake. Tiger is on his way back. He will be golfing before we know it, and old and new sponsors will flock to him if he wants them to because he will continue to make them money.
Keith Ferrazzi | Posted 05.25.2011
Be generous first. Think about what's in it for your readers.
John Friedman | Posted 05.29.2012