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Service Industry

Why Working in the Service Industry Sets You Up for Success

Holly Rust | Posted 11.23.2015 | Business
Holly Rust

In a world where trophies are given for effort and we coddle our kids more than we'd like to admit, it's important we prepare young people for what th...

There’s A Shortage Of Cooks In America. Here’s The Simple Solution.

The Huffington Post | Shane Ferro | Posted 10.21.2015 | Business

Despite what some viral videos would have you believe, there are too few cooks in America. High-end restaurants are having trouble finding cooks who ...

Things Restaurant Servers Say... And What They Really Mean

Thrillist | Posted 10.14.2015 | Taste
Thrillist

By: Dan Gentile Credit: Shuttershock (edit) The customer isn't always right, but since it's terribly awkward to tell them they're wrong, restaurant...

Terrible Woman Berating Food Staff Meets Instant Justice

The Huffington Post | Sebastian Murdock | Posted 09.04.2015 | Weird News

Sometimes, the stars align perfectly. In a video uploaded to YouTube on Thursday, an irate woman was captured hurling insults at restau...

7 Things Your Server Wants You to Know

Chantelle Zakariasen | Posted 09.03.2015 | Taste
Chantelle Zakariasen

The hierarchy is alive and well, friends. But we all know that's no recipe for a beautiful world -- whether you're scooping up garbage for a living or performing high risk brain surgery. We all have a story, we all have joys and pains and we all deserve to be treated decently.

What I Learned About My Career From Leading A Double Life

Catherine LeClair | Posted 05.21.2015 | Women
Catherine LeClair

Leading a double life wasn't exactly the hardest thing in the world, but it wasn't easy. I didn't feel embarrassed about my serving job, but I was self-conscious about the different personalities I needed to uphold at each role.

Dave Jamieson

How The Boss May Be Quietly Pocketing Your Server's Tips

HuffingtonPost.com | Dave Jamieson | Posted 02.17.2015 | Business

Laurie Zabawa says she'd been working at a Hilton Garden Inn in Bozeman, Montana, for seven years when the owners outsourced the management of the hot...

16 Reasons People Quit The Service Industry

Thrillist | Posted 03.09.2015 | Taste
Thrillist

The service industry can be a jumping point between other jobs or a lifelong vocation. But even some of the most hardened, battle-scarred servers eventually decide that they don't want their feet to hurt all the damn time. So they quit.

God Bless the Night Shift

Edwin Leap, MD | Posted 02.21.2015 | Healthy Living
Edwin Leap, MD

And especially for all those who risk their lives at night to keep us safe, warm and comfortable, we should all say a special thanks and prayer for safety. Because being up all night is interesting, and sometimes profitable. But it's almost never preferable. And I speak from experience.

These Are the People in Your Neighborhood

Katherine Fritz | Posted 01.24.2015 | Healthy Living
Katherine Fritz

In truth, our neighborhoods are vastly more sprawling and interconnected than we frequently choose to acknowledge.

Bartender Responds To Investment Manager's Ass Grab With Powerful Open Letter

The Huffington Post | Ryan Grenoble | Posted 09.18.2014 | Women

Today, bartender Laura Ramadei is thankful in an odd sort of way. She's thankful to the investment manager whose decision to fondle her fanny and make...

Is Bravo's 'Below Deck' Hurting the Yachting Industry? 10 Examples of How Kate Chastain Makes Them Look Bad

Sandy Malone | Posted 11.10.2014 | Entertainment
Sandy Malone

Much like my show Wedding Island on TLC, which was about the behind-the-scenes of what happens at a destination wedding planning company, Below Deck is supposed to be about the crew of the yacht more than it is about the guests who've chartered it. They come and go, but the crew remains the same. Mostly.

Restaurant That Banned Tips Gives All Gratuity To Charity And Pays Workers Competitive Wages

The Huffington Post | Robbie Couch | Posted 07.14.2014 | Impact

Updated July 14, 2014: 11:30 a.m. EST A new restaurant in San Antonio has a policy that's challenging the status quo and raising some eyebrows in t...

The Death of Auto Grat; How the IRS is Turning Servers Into Slaves

Stefanie Williams | Posted 08.20.2014 | New York
Stefanie Williams

Autograt exists to ensure servers get paid for the work they do because some people just suck and you can't always expect people to do the right thing. It's that simple. And the IRS is stripping us of that guarantee.

The Next Service Economy

Henry A. J. Ramos | Posted 07.21.2014 | Politics
Henry A. J. Ramos

By building our social economy in ways that productively engage our presently underutilized talent and treasure, we can do more and better as a nation, both from a material and a moral standpoint. So what are we waiting for?

Hilarious Tumblr Is Your New Home For Dumb NYC Tourist Quotes

The Huffington Post | Jane Janeczko | Posted 10.09.2013 | New York

The "Crossroads of the World" kind of sucks. Can we all just admit that? It's crowded, stuffed full of chain restaurants, and there's just way too man...

Republicans and Their Myths -- If Republicans Say It, the Opposite Must Be True

Leslie K. Stein | Posted 11.27.2013 | Politics
Leslie K. Stein

Republicans, the gig is up. We are on to you. The truth: if Republicans say it, then the opposite is true. So stop repeating the lies, or just stop talking. Let us examine some well-known sound-bites that those on the right love to spout and repeat.

The Tipping (Jar) Point

Jack Amiel | Posted 11.13.2013 | Business
Jack Amiel

In the last two decades, management and corporations have done better and workers have done worse. By way of the jar, bosses have found a way to keep their prices low, their profits high and pass part of their staffing costs onto consumers.

When My Mother Calls Me Sweetheart

Kendra Cunningham | Posted 10.20.2013 | Comedy
Kendra Cunningham

My mother thinks I know everything. As flattering as that sounds it's actually pretty humiliating and sometimes argument inducing.

Meaning Is in the Eye of the Beholder: Defining Today's Western Economy

Emmet Oliver | Posted 09.24.2013 | Business
Emmet Oliver

Recently, when speaking to journalists about the make-up of the Irish and European economy, I found myself amazed at the way we use certain words and the subsequent meanings we attach to them.

Jason Cherkis

'47 Percent' Filmmaker Had Previous Encounter With Romney

HuffingtonPost.com | Jason Cherkis | Posted 03.13.2013 | Politics

WASHINGTON -- The bartender who secretly filmed Mitt Romney's infamous "47 percent" remarks at a Boca Raton fundraiser last May had an idea of what th...

Three Keys to a Winning Attitude for a Service Business

George Bradt | Posted 01.20.2013 | Small Business
George Bradt

If you create value for your customer primarily through service or support, you must be responsive and flexible. Corporate cruise pioneers Joyce Landry and Josephine Kling get that, do that, and live that belief.

PHOTO: Server Begs Kitchen To Not 'F*ck Up' The Eggs Benedict This Time

Posted 06.11.2012 | Home

Restaurant work is hard, people. The wages are low, you're on your feet for many hours a day and sometimes customers can be real jerks. Jennifer f...

Vast Majority Food Industry Workers Don't Make Enough Money To Live On

The Huffington Post | Alexander Eichler | Posted 08.06.2012 | Business

What did you have for breakfast today? Chances are good it came to you by way of someone barely making a living. A new report from the Food Chai...

Tim & Nina Zagat: The Restaurant Industry's Hospitality Problem

Tim Zagat and Nina Zagat | Posted 10.08.2011 | Home
Tim Zagat and Nina Zagat

When you dine out now, there's an excellent chance that your chef has had formal training. Why not your waitress, too?