Providing top-notch customer service isn't really that hard, but even the best of the best need a reminder or coaching now and then. In golf, keeping one "swing thought" in mind during a shot can have great results. Here are five "customer service thoughts" that can help us and our work teams hit a hole-in-one.
There comes a time, no matter what industry you're in, whether you have a steady and ready desk job, whether you live the exciting life of a traveling food show host, or whether you stay at home, you make a choice. You feel as if you are prepared to do more. You can stay where you are and do more there or you can do more in another separate arena.
In the very back of one of the halls of the fashion trade show called MAGIC, I came across an entrepreneur in the footwear section whose enthusiasm made me stop in my tracks. He couldn't have been more happy to share information on how his shoe line was completely different from all of the other exhibitors.