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Southwest Airlines

Airline Shortcomings as an Indicator of Progress

Christine Negroni | Posted 02.27.2015 | Travel
Christine Negroni

Two U.S. airlines made headlines on Wednesday; Dallas based-Southwest Airlines generated ink when it reported to the Federal Aviation Administration that it failed to do required rudder inspections on 128 of its Boeing 737s.

Southwest Grounds 128 Planes Over Missed Inspections

AP | DAVID KOENIG | Posted 02.25.2015 | Business

DALLAS (AP) — Southwest Airlines Co. says it has grounded 128 planes after failing to inspect backup hydraulic systems used to control the rudder if...

United Airlines' CEO Jeff Smisek: Disloyal to Loyal Workers

Ralph Nader | Posted 02.17.2015 | Business
Ralph Nader

Consider this advice: drop the risky outsourcing; treat your employees as Southwest does; and stop ratcheting up the fees for baggage, changes of reservations, etc. Unless, that is, you believe that customer backlash, investigations by media and lawmakers and lower job gratification are not anywhere on your horizon.

10 New Routes That Will Lead To Cheaper Flights In 2015

SmarterTravel | Posted 01.13.2015 | Travel
SmarterTravel

Route expansions may not seem like exciting news, but they're a bigger deal than you probably think. Why? Because they often spark competition between airlines and drive down fares on multiple carriers. If your New Year's resolution involves traveling more, it may be time to give one of these new routes a try.

Why Sustainable Engagement Is Built on Purpose

Karin Volo | Posted 02.08.2015 | Business
Karin Volo

Engagement seems to be the latest corporate "buzz word" -- but is it really? Or have we come to understand the significance of having employees that truly love their jobs?

'I Am Penguin, Hear Me Squeak!' A Bird Speaks Out From Inside SeaWorld's 'Antarctica'

Peter Mandel | Posted 01.19.2015 | Travel
Peter Mandel

I don't know if you are aware of this, but we penguins have our pride. In my case, I'm no run-of-the-mill bird. I'm a King penguin, in fact--bred fo...

'Free' Still Flys! - Domestic Flights With Free Amenities

Bobby Laurie | Posted 01.06.2015 | Travel
Bobby Laurie

The airline industry has seen many changes over the past few years, what used to be included in the cost of an airline ticket is now "a-la-carte" and sometimes there seems to be a fee for everything.

U.S. Sues Southwest Airlines Over 'Failed' Plane Repairs

AP | DAVID KOENIG | Posted 01.04.2015 | Travel

DALLAS (AP) — The federal government is suing Southwest Airlines Co. after failing to reach a settlement with the carrier over allegations that repa...

How To Check A Bag For Free

The Huffington Post | Carly Ledbetter | Posted 11.05.2014 | Travel

These days, it seems like airlines are doing everything in their power to add more fees onto a simple plane ticket. In 2013 alone, U.S. airlines earne...

This Couple Had A Wedding In The Sky. Here's What It Looked Like.

The Huffington Post | Leigh Weingus | Posted 11.03.2014 | Weddings

A wedding at 32,000 feet? Yep, it happened. Dottie Coven and Keith Stewart got married on a Southwest Airlines flight from Nashville to Dallas thi...

Flight Crew Boogies To 'Shake It Off,' Makes Airports Fun Again

The Huffington Post | Suzy Strutner | Posted 01.12.2015 | Travel

And the haters gonna hate, hate, hate... But Southwest's flight team will just "shake it off." A Nashville-based ramp & ops crew for the airline sh...

When the Customer Is Wrong

Darren Hardy | Posted 12.16.2014 | Business
Darren Hardy

Yes, the customer is important and it is good business to deliver a great experience, but NOT at the sacrifice of you, your people, or your ability to serve other more appreciative customers.

Best Airport Day Ever!!!

Kevin Richberg | Posted 11.27.2014 | Travel
Kevin Richberg

Today has been the most amazing day I've ever spent at an airport ever in my life! And I've only been here for 40 minutes. Let's start at the beg...

Aviation's Effort to Combat Laser Attacks #Ineffective #Insane

Christine Negroni | Posted 11.08.2014 | Crime
Christine Negroni

No less a brainiac than Albert Einstein could have weighed in on the phenomenally ineffective efforts of American aviation and law enforcement to combat laser attacks on airplanes.

Here Is Really Why Airlines Are Shrinking Your Leg Room

Seriously Skewed | Posted 11.05.2014 | Comedy
Seriously Skewed

In the past couple of weeks, no less than three physical fights have broken out between passengers on commercial planes over the right to recline thei...

Southwest Airlines Loses 85-Year-Old Passenger

The Huffington Post | David Moye | Posted 08.27.2014 | Weird News

Airlines misplace luggage all the time, but Southwest Airlines is coming under fire for losing a passenger. After visiting her daughter, Alice Vati...

SeaWorld And Southwest Airlines To End Partnership

AP | By MIKE SCHNEIDER | Posted 09.30.2014 | Green

ORLANDO, Fla. (AP) — Southwest Airlines and SeaWorld Entertainment are ending their 25-year-old marketing partnership, officials with both companies...

Family Asked To Deboard Plane After Dad Sends Tweet Criticizing Gate Agent

The Huffington Post | Ryan Grenoble | Posted 07.24.2014 | Parents

A Minnesota dad isn't exactly feeling the "LUV" after he and his two kids were removed from a Southwest Airlines flight last weekend following confusi...

Sketching at 30,000 Feet

Marc Trujillo | Posted 09.22.2014 | Arts
Marc Trujillo

When I travel, I always have a sketchbook with me and I like doing small studies like this one in gouache.

Are Frequent Flier Programs A Fool's Game?

U.S. News Travel | Posted 09.22.2014 | Travel
U.S. News Travel

N i c o l a / Flickr Airline loyalty programs have long tempted their most frequent customers with upgrades, bonus points and other forms of spec...

Big Change Coming To Southwest Airlines

AP | By DAVID KOENIG | Posted 08.31.2014 | Travel

DALLAS (AP) — After four decades of expanding to all corners of the lower 48 states, Southwest Airlines flew into new territory on Tuesday — Jamai...

Free Vacations! Free Vacations!

The Huffington Post | Lisa_Miller | Posted 06.23.2014 | Travel

Here's a friendly PSA for travelers who like free things: Southwest is giving away vacations. In honor of their 43rd "birthday", the airline is ho...

Discovering Your Purpose

Karin Volo | Posted 08.10.2014 | Impact
Karin Volo

Discovering your purpose is probably the most important work you'll do in your life and career. The same holds true for discovering a company purpose. It is essential to know why you do what you do.

The 'Un'American Way?

Jim Goldman | Posted 07.15.2014 | Business
Jim Goldman

I'm writing this from an overly crowded bus taking me from American Airlines' "remote terminal" back to the main terminal at LAX. I wish I could say I...

8 Ways to Really Travel Better

Gene Marks | Posted 06.26.2014 | Travel
Gene Marks

Carry a spare battery. Let's face it, no matter what your laptop manufacturer says, your battery is going to go on you mid trip, right? Fork over the extra bucks and buy another one. They usually weigh around a pound.