Brian Schaffner focuses on the role of pollsters in identifying groups and thus empowering them -- making their opinions relevant to political leaders. I am very conscious of the role and as you correctly point out, I put the spotlight on Macomb County's "Reagan Democrats" and after this election, moved the spotlight next door to upscale suburban Oakland County.
Charles Franklin rightly begins his comments by putting up my quote on page 58 that "the endgame in presidential campaigns brings out all sorts of irrationalities, starting with the media polls. Many are criminally bad." One of the problems in writing a book and a memoir is living with your words and thoughts, particularly when as unnuanced as those.
I want to come back in my next post to the first half of Charles Franklin's piece where he raises legitimate issues about my characterization of media polls. But before that I want to develop a point he makes -- about order of questions -- because I actually have some new information on the subject and it is hard to find anyone interested in such issues...
Kristen starts with a key piece of the role of pollster -- keeping elites and elected officials "in-touch" with people; a reality check. Lost in all the talk about politicians with their fingers to the wind is how hard it is for the voter to get heard amidst the lobbyists, experts, bureaucrats, donors and more. If there is a problem to solve, that's not a bad one to address.
First, a quick status report: At least two and possibly three of my colleagues here at Pollster are working up posts on the Greenberg book today, but as they do have day jobs it looks like most will not post until sometime this evening (East Coast time).