Agility is a fundamental requirement for working in the humanitarian sector. The requirements don't end there however. As the sector has learned the hard way, "good intentions" don't always equate to the best outcomes. There is a great need for a formalized system to better train people who are interested in digital volunteerism. Investment in onboarding digital volunteers with different types of skills and backgrounds is needed.
By releasing the software to members of the public, Skype may have done some serious damage to their reputation, regardless of the advances they have made in translation technology and the years of research spent on it. They will have to work quickly before the service is released beyond the preview stage if they want to outshine Google.