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User Experience

User Experience (UX) Trumps SLAs

Sarah Deane | Posted 04.24.2015 | Technology
Sarah Deane

Expectations and UX are the two core elements defining success in Enterprise today. Together they are changing the way we buy, consume and supply technology. UX can help address both the value and the use of products.

Three Ways to Improve Your Online Check-Out Experience

Amit Bhaiya | Posted 04.17.2015 | Business
Amit Bhaiya

Don't take the easy route and put your needs first. The entire check out experience should be 100% customer focused. An easy user journey will result in a positive user experience.

Workplace Self Hacks

Sarah Deane | Posted 04.15.2015 | Technology
Sarah Deane

In the SXSW Panel "The Productive Workplace -- UX, Technology and You" I discussed the power of UX in workplace design. I touched briefly on a term we have come to use a lot, the "perception gap."

UX - Designing for Profit and Happiness in Workplace Experience

Sarah Deane | Posted 04.03.2015 | Technology
Sarah Deane

At SXSW I spoke about how you could use UX methodology, which has been used in product and application design for years, to design a productive and engaging workplace.

Do Designers Have a Blind Spot for Market Risk?

Soren Petersen | Posted 04.06.2015 | Business
Soren Petersen

Possibly because the majority of the challenges designers are exposed to are incremental projects that result in designers being inexperienced and relatively insensitive to market risk. f

Chasing Glances

Bryan Reimer | Posted 03.16.2015 | Technology
Bryan Reimer

Today's connected world is bound to become even more complex, as devices with screens become even more pervasive. Brands and advertisers will need to work harder to grab your attention -- and legible type is key.

UI Does Not Equal UX

Sarah Deane | Posted 02.25.2015 | Technology
Sarah Deane

There is a lot of discussion around UI and UX. Countless times we'll see "UI/UX" written in job postings, mentioned in meetings, etc., as if they are interchangeable, or as if they are one and the same. But what does that even mean?

UX is Just like Sex: It Sells.

Sarah Deane | Posted 04.15.2015 | Technology
Sarah Deane

How you craft the design and join the dots, understanding all the interactions between user, their devices, context and the environment will ensure that the user can do their task and achieve their goal in the best way possible, and that, will keep them coming back for more.

The Workplace: Furniture, Fabric and Software Design?!?!

Sarah Deane | Posted 04.06.2015 | Technology
Sarah Deane

The workplace is changing. Expectations have changed. The role of real estate teams, IT teams, and HR teams have all changed. Now, they have to work cross-functionally to deliver engaging, productive and enabled workspaces that employees want to use.

Awesome Blogs Every UX Designer Should Follow in 2015

Iva Turgut | Posted 03.31.2015 | Huffpost Code
Iva Turgut

Still looking for that perfect New Year's resolution? Well, deciding to read more is a great one to get your 2015 up to a great start.

Excuse You, Can You Put Your Wearable Away?

Sarah Deane | Posted 03.24.2015 | Technology
Sarah Deane

As long as we've had society, we've had etiquette. There have always been "ways one should behave" in various situations, whether that is a meeting or a dinner party. Then... along came wearables, something that the etiquette books were not ready for.

The Role of User Experience in a 'Workplace Unplugged'

Sarah Deane | Posted 03.17.2015 | Technology
Sarah Deane

Welcome 2015. I remember when 2015 seemed so far away, yet here it is. Do you remember when you would wake up and you didn't have a phone to check? You would arrive at the office and sit at your desk to work on your daily tasks.

How to Spot a UX Masquerader

Sarah Deane | Posted 03.08.2015 | Technology
Sarah Deane

I've recently had an increasing number of conversations with other UX professionals about the difficulties in finding true UX talent and how they have been encountering people that are not really UX Designers. It seems these "Masqueraders" usually appear when you are interviewing for a UX Designer role.

How to Design for Everybody

Rachel Sterne | Posted 03.01.2015 | New York
Rachel Sterne

In the weeks since we launched NY.gov, governments around the world have asked how we did it. Here's a brief look at our approach to public digital design and what worked for us. We hope it's useful, and look forward to sharing more with governments across the nation and globe.

An Introduction to Responsive Web Design: The Future of Websites

Ian Mills | Posted 02.16.2015 | Small Business
Ian Mills

The growth of the use of mobile devices and smartphones to browse the internet has grown exponentially over the past 5 years. Morgan Stanley estimate that by 2015 Mobile internet traffic will overtake desktop traffic.

$ave on Time, Overload and Complexity With User Experience

Sarah Deane | Posted 02.09.2015 | Technology
Sarah Deane

The world got really complicated all of a sudden. You see it in life and you see it especially at work. While so many great applications exist that simplify life's transactions and advances in technology make a 24/7 layer of connectedness, there is a cost that we have incurred as a result.

User Experience: Hygiene or Strategic Differentiator?

George Bradt | Posted 02.09.2015 | Business
George Bradt

There's no doubt that some people in some situations will pay more for goods and services if they are wrapped in enjoyable experiences. The question f...

How A 'Design First' Approach Is Revolutionizing Knowledge Sharing

Andrew Ho | Posted 10.30.2014 | Impact
Andrew Ho

Adopting the "design first" philosophy, however, forced us to approach the design of our system through the lens of what our intended end users wanted -- whether or not it aligned perfectly (or at all!) with our goals.

3 Ways You're Losing Money From Your Mobile E-Commerce

Allen Burt | Posted 12.29.2014 | Small Business
Allen Burt

It's undeniable that mobile is where people are. They're posting, commenting, sharing, and buying. If you don't think this affects you, please take a look into your website's analytics and get an idea of how many visits you're receiving from mobile.

Are You Losing a Full Day of Revenue With Your Mobile Site?

Allen Burt | Posted 12.20.2014 | Small Business
Allen Burt

Not optimizing your site for mobile is the equivalent of having your physical store closed one day a week.

6 Ways to Make Visitors Fall in Love With Your Website

Ian Mills | Posted 11.26.2014 | Small Business
Ian Mills

If you are familiar with your website analytics you would have heard of a metric called "bounce rate." The bounce rate is the percentage of website visitors that leave your website after visiting one page.

Three Secrets Of A Mobile App Designer

Ashish Toshniwal | Posted 08.23.2014 | Technology
Ashish Toshniwal

When an app is launched to the App Store, the user just sees the final product, the masterpiece if you will -- it is the job of the designer to make the end product so intuitive that it barely seems designed at all.

From WunWun to Postmates, Can You Order Happiness On Demand?

Mona Patel | Posted 07.02.2014 | Technology
Mona Patel

DVRs, video-on-demand services, prostitutes, infomercials and fast food companies -- what do these things have in common? They have mastered the art and science of manifesting desire and delivering what people want, when they want it.

How Video Games Can Improve Dialogue on Mental Illness

Mona Shattell | Posted 06.18.2014 | Healthy Living
Mona Shattell

While there are strong arguments for the games' unique potential as vehicles for a deep, experiential understanding, it is our experience that these kinds of mental health games tend to polarize.

Turning Desire Into an App: 5 Questions for Sean Rad, CEO of Tinder

Carrie Yury | Posted 06.07.2014 | Technology
Carrie Yury

Tinder uses the ancient art of the double opt-in to help broker love matches. I had a chance to interview Sean Rad after his talk at GigaOm Roadmap, and got to hear more about how Rad and his team have leveraged a fundamental understanding of human behavior to fuel Tinder.