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User Experience

How To: Migrate From Magento 1.X to 2.0 Seamlessly

Kali Kasprzyk | Posted 07.22.2016 | Business
Kali Kasprzyk

Magento 2 has generated a lot of buzz in the eCommerce world. It is not just a product update, rather a comprehensive rewrite of code. The code base of Magento 2 is very modular and has been updated to use current technologies, building on Magento's open source heritage.

Common Pitfalls and Considerations When Evaluating Experiences

Sarah Deane | Posted 07.21.2016 | Business
Sarah Deane

With the ever-increasing popularity of focus on the Customer Experience, we are seeing a rise in the number of companies who are incorporating some form of experience evaluation for their concepts and prototypes during their creative process, in an effort to rapidly iterate and support better decision-making.

The Best Design You Can't See

Hareem Mannan | Posted 06.10.2016 | Technology
Hareem Mannan

When you think about a good design experience, the first thing that comes to mind might be a beautiful website. Or maybe it's a vinyl you bought a long time ago with a particularly striking cover. Moral of the story? We primarily associate good design with visual experiences.

User Experience Design Mistakes You Need to Fix

Alex Ivanovs | Posted 06.10.2016 | Business
Alex Ivanovs

We're in the year 2016, modern web design has been around for at least 12 years already, ever since Tim O'Reilly and Dale Dougherty coined the term We...

'Moneyball' 2.0: Championship Strategies Converge for Sports and Technology

Tom Lounibos | Posted 05.25.2016 | Technology
Tom Lounibos

Sports and technology -- traditionally they have been the "oil and water" of business, just not mixing well. There could not have been two more opposite business models or participants. But times have changed.

The top 3 trends that will impact technology progress are not technological

Emmanuelle Garnaud-Gamache | Posted 05.24.2016 | Technology
Emmanuelle Garnaud-Gamache

Technology permeates all aspects of our daily lives, be it at work, leisure or managing our health and relationships. And while things like Artificial...

How Badly Is Your UX Hurting Your SEO? (It Could Be Worse Than You Think)

Neil Patel | Posted 05.04.2016 | Business
Neil Patel

It might surprise you, but that amazing website design and user experience you spent months putting together might just be damaging your SEO efforts and negatively impacting your search rank.

Innovating Innovation

Emmanuelle Garnaud-Gamache | Posted 04.27.2016 | Technology
Emmanuelle Garnaud-Gamache

Innovation might be the buzzword word du jour but it is hardly a new concept. In fact it is as old as the human race. A Google search yields 487,000,...

Why The Future of Business Is in Experience Architecture

Bryan Elliott | Posted 04.04.2016 | Business
Bryan Elliott

The future is now. Everyone is connected to information and each other. Customer experience "is" your brand.

The Last Possible Place I Expected to Learn Design

Hareem Mannan | Posted 03.21.2016 | Technology
Hareem Mannan

(source: patternbank) ... ended up being the place I learned the most. We see examples of good design everywhere- on billboards and magazines, websi...

Usability Testing CEO is on Mission to Kill Wild HiPPOs

Eric 'E-Rock' Christopher | Posted 03.01.2016 | Business
Eric 'E-Rock' Christopher

Did you know one of the most dangerous animals on the planet is the hippo? Yes! Statistically, hippos actually kill anywhere from 500 to 3,000 peopl...

The Most Important Trait a Designer Can Have Is...

Hareem Mannan | Posted 02.29.2016 | Technology
Hareem Mannan

Humility (noun hu·mil·i·ty \hyü-ˈmi-lə-tē, yü-\) : the quality or state of not thinking you- or your ideas- are better than other people's.

The Story Behind the App

Hareem Mannan | Posted 02.12.2016 | Technology
Hareem Mannan

This is how we take technology and make it less about a product and more about the people who are actually going to utilize it -- by building the story behind the app as we build the app itself.

UX Your Life

Hareem Mannan | Posted 02.09.2016 | Technology
Hareem Mannan

Am I late to the party? I am just now delving into the magical world of UX, and the more I read and study, I can't help but take the principles of thi...

How the Internet of Things Changes Traditional Design and User Experience

Phil Simon | Posted 04.04.2016 | Business
Phil Simon

Design is no longer an afterthought at progressive organizations. Companies are hiring highly paid user-experience experts en masse--a trend that will only intensify as the Internet of Things (IoT) arrives.

How Mapping the Customer Journey Can Help You Create Better User Experiences

Shane Paul Neil | Posted 12.17.2015 | Business
Shane Paul Neil

In 2012, Sephora decided to make major changes to improve customer experience both in its in-store and online platforms. The company looked at its cur...

16 Apple Security Advances to Take Note of in 2016

Charles Edge | Posted 12.14.2015 | Technology
Charles Edge

Apple has long been known for providing an exceptional user experience. But many might not realize that over the past few years, they've been pushing the infosec envelope, by making advanced security options accessible to everyday users. While not all of these features are new in El Capitan, here are 16 features that Apple has built into OS X that every user has simple access to.

Government Websites Are About To Get A Lot Less Confusing And Hideous

The Huffington Post | Alexander Howard | Posted 09.29.2015 | Technology

Today, many government websites are hard on the eyes and confusing to navigate, but that might be about to change. New design standards released Monda...

CMOs: Is Loving your User the Best Way to Achieve Enterprise Dominance?

Daniel Newman | Posted 09.28.2015 | Business
Daniel Newman

When your customers feel the love, they will reciprocate through appreciation and loyalty. And they'll spread the word. It's safe to say that with better customer service, you will always be one step ahead of the competition.

Mobile Website Checklist: How to Ensure a Great User-Experience

Gabriel Shaoolian | Posted 09.24.2015 | Business
Gabriel Shaoolian

Your navigation should be focused on simplicity. In the top left or in the top right, use a "hamburger menu" to house links to important pages.

Is Your Customer Service Experience Superficial?

Sarah Deane | Posted 09.18.2015 | Technology
Sarah Deane

The other day I heard a story about a friend's recent experience with an energy services company. It got me thinking about the impact of a "superficial" or "surface level" customer service.

Some Sage Words About User Experience Management

Steven Shehori | Posted 09.16.2015 | Technology
Steven Shehori

Whether it's product packages, hosting services, or strategic guidance, find a platform that's got your back. Especially since your needs will change as your project grows over time.

8 Ways Your Web Hosting Service Can Go Horribly Wrong

Debra Carpenter | Posted 09.03.2015 | Business
Debra Carpenter

This is one of the most important elements in the process of building and managing a website, because in owning a business you have to take responsibility for every aspect of it.

Think Design Think

Jens Martin Skibsted | Posted 08.03.2015 | Science
Jens Martin Skibsted

Design negotiates between technology, policy, systems and users. It has become a universal medium for expressing ideas, raising fundamental questions and addressing social challenges.

Getting Started in UX -- 5 NYC Pros Share Their Stories

Iva Turgut | Posted 07.21.2016 | Business
Iva Turgut

I have learned the most by collaborating and talking to other fellow UX professionals. So I invited some friends and great people I've met in the NYC UX community to share their story and a piece of advice that would help others get started and accelerate their careers.