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Patrick FitzGerald

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The Social Entrepreneur's Dilemma

Posted: 12/27/2011 12:09 pm

So you have an idea that's going to save the world or at the very least alter a small portion of it in a positive way. Congratulations, the trends seem to be in your favor.

Be it environmental, educational, or philanthropic, the rise in "social" entrepreneurship in the past decade has been astounding. In addition, most large-scale corporations have embedded the notion of doing good into their bottom line and most MBA programs now have core classes dedicated to the topic.

Yet, in order to make a potentially game-changing idea a long-standing reality, it is highly recommended that social entrepreneurs look at their business model and ask a very simple question: Could my company be a profitable one?

Bizarrely enough, the notion of creating a for-profit social enterprise is still considered unwise, unlikely and for some, just unethical. The mission should supersede all and thus, the bottom line is subject to it. Granted, there are hundreds of wonderful and awe-inspiring non-profits out there which change the world we live on a daily basis. There is certainly nothing but the utmost respect for these entities. But before going down that road, all potential social entrepreneurs should wrestle with and fully explore the possibility of creating a for-profit company.

I first encountered this dilemma while founding my first company, Recyclebank, in 2003. As my co-founder was deeply passionate about the environment, he correctly posited that Recyclebank's goal of rewarding and incentivizing green actions would do wonders in the newly burgeoning social enterprise scene.

Yet, it took some wrestling to convince him and others that the message would reach more people and frankly, more of the less environmentally inclined, if it was a for-profit. While Recyclebank's for-profit business model engendered a few double takes in the early days (I vividly recall being told by a prominent environmental agency that it wouldn't be "fair" to other environmental entities), certainly the company's venture capital investors and more than three million members have created a sustainable business model in more ways than one.

Looking at the car-sharing world further proves the point. Long before Zipcar went public earlier this year, there were a handful of analogous companies nationwide whose purpose was clear: reduce pollution through car sharing. The majority of these startups were non-profit and many achieved great successes initially. Yet, while these competitors were busy lobbying for government grants or looking for corporate donations to fuel their expansion, Zipcar's access to the capital markets allowed them to spread more rapidly, market their message more broadly, and partner more effectively with customers. The environmental goal remained the same, but Zipcar's dominance over the market and recent IPO can, in many ways, be traced back to its dedication to financial returns.

Similarly, the global reach of Terracycle, whose purpose is to eliminate waste by repackaging it into consumer goods, has shown that the investment community is eager to back financially sound but mission-based startups. With operations in 18 countries, a decade of growth behind it, and millions of tons of waste diverted from landfills, it's fair to say that Terracycle's for-profit model has served the world at large well. Recent startups like ElectNext, Pledge4Good, and Malo Traders are tackling the political, charitable, and African hunger arenas, respectively, with like minded for-profit attitudes.

Ultimately, before launching a social mission-based startup, be sure to ask these three questions (the above companies likely did):

  1. Is it absolutely imperative that we be a non-profit? Just because your industry may historically produce non-profits or is chock full of them, does not automatically mean you should paint your company with the same brush.
  2. Does my customer care whether we are non or for-profit? In the case of car-sharing, the answer was clearly no. Customers cared about reducing their car ownership in a convenience and cost effective way.
  3. Can it be profitable? Without question, this is every startup's crystal ball equation. Yet, if the social enterprise can be a significant and realistic revenue generator over a sustained period of time, then make it so. Keep in mind to underplay the potential for advertising revenue, though. If it's not core to the business, this will be a hard sell to potential investors.

The world needs many more social entrepreneurs for sure, and while it may seem counter-intuitive, it never hurts to ask these questions. After all, it is actually possible to serve two masters: the mission and the bottom line.

 

Follow Patrick FitzGerald on Twitter: www.twitter.com/PatrickKFitz

So you have an idea that's going to save the world or at the very least alter a small portion of it in a positive way. Congratulations, the trends seem to be in your favor. Be it environmental, educ...
So you have an idea that's going to save the world or at the very least alter a small portion of it in a positive way. Congratulations, the trends seem to be in your favor. Be it environmental, educ...
 
 
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07:48 AM on 01/10/2012
I am experiencing this first hand. I got a crime fighting initiative off the ground here in South Africa - (see http://www.turnitaround.co.za ) but we cannot find a sponsor. The problem I am finding is that insurance companies and security companies would be ideal candidates to sponsors us and they do have plenty budget - but reducing crime is counter to their business success. More crime is better business for them it seems. So we have a situation of the chicken guarding the egg too feverishly : )
04:05 PM on 12/29/2011
A bit surprised by Patrick's arguments. Both not-for-profit social enterprises and for-profit social enterprises seek to be profitable, they just do different things with that profit. That is, to ask: "Could my company be a profitable one?" is not a question limited to for-profit initiatives. In fact, such a question is essential for the financial sustainability of not-for-profit social enterprises. Perhaps the regular use of the term 'non-profit' instead of 'not-for-profit' is part of the challenge? At Project Australia (http://projectaustralia.org.au) we've found that most of the social innovators we support don't actually realise that not-for-profit initiatives can make a profit.
06:02 PM on 12/28/2011
Thanks for bringing the topic to discussion. At Planting Empowerment we struggled with whether to pursue a non-profit or for-profit model. After struggling for a year and being turned down by various foundations, we decided the for-profit model would provide the most financing in order to scale our impact compared to the non-profit, always starving for capital model. The challenge for us is how to maintain the business model (that generates significant social impacts) and find the right for-profit financing to fit it.

Cheers, Chris - www.plantingempowerment.com
03:25 PM on 12/28/2011
Hi Patrick,

Totally endorse your overall premise. But, just a reminder, ZipCar has yet to post a profit and in its lPO filing said don't hold your breathe waiting:-) And, since their predatory startup, ZipCar has gone after grant funding harder than any non-profit. Most of their college campus operations are subsidized (guaranteed $1,100/mth/car) by the universities.
also, Chief Strategic officer for Enterprise doesn't think carsharing has a viable business model and is only a "niche market."
Larry Shaeffer
07:03 PM on 12/27/2011
Seems to be a matter of semantics and communication. If you are in business, you should be making money i.e. profit. If you are in the business of philanthropy ( which the dictionary defines as, "the love of humanity") you can still serve humanity and make a profit. The key is what do you DO with your profit; keep it or distribute it back to humanity? That's the real issue! Loraine Antrim, http://twitter.com/#!/loraineantrim
04:37 PM on 12/27/2011
Great article. Catalytic approaches are the only way forward. Our initiative, the Hult Global Case Challenge generates thousands of new business models that are not only sustainable, but target the poor for social good. @hultglobalcase #hgcc
03:08 PM on 12/27/2011
right on the button!
12:39 PM on 12/27/2011
I agree that for most non-profit executives, this notion of being for-profit is an uneasy one. However, as we talk to more social-minded business, the for-profit motive is actually a net positive for many. It eludes to a more sustainable model.

I'd also argue that social entrepreneurship has been become a mainstream phenomenon - books being written, major business titans "converting", top 30 lists being published. In many ways, if done well - it is the best of both worlds - here's 15 signs that it really has begin to catch:
http://www.movement121.com/2011/12/15-indisputable-signs-social-entrepreneurship-has-gone-mainstream/