Recently we were invited to sell books at a sustainability
conference being held at a fancy hotel in San Francisco. The conference had attracted hundreds
of young professionals pursuing careers in sustainability. One young woman walked over to our
table to buy Van Jones’ book.
Looking at the Booksmith sign on our table, she enquired “What’s
Booksmith?” My colleague responded
“We are an independent bookstore based here in San Francisco.” The customer looked puzzled. After a minute, she nervously asked “What
is an independent bookstore?”
There is a significant segment of people (many of them from the new
coming-of-age generation) who don’t know or perhaps fully appreciate what a
local “independent” bookstore is!
For them, a bookstore equates to a national chain like Barnes
& Noble or a regional chain like Books, Inc., or perhaps Amazon.com.
We started writing this week about why independent
bookstores have to reinvent themselves, but then it occurred to us that we
ought to step back and first discuss what an independent bookstore is. When we assumed stewardship of our
independent bookstore the Booksmith over two years ago, we only had a vague
notion of what independent bookstores actually do. It’s taken us that time to delve deeply and clearly
articulate the defining attributes of a good independent bookstore. If you’ve heard of City Lights in San
Francisco, Politics & Prose in Washington DC, or Harvard Bookstore in
Cambridge, then you probably would recognize an “independent” bookstore when
you see one. But to understand
what differentiates them, one must examine what business are independent
bookstores in – trust us, it’s much more than a place that sells books. After all nowadays you can buy a book
just about anywhere (probably more conveniently and certainly more cheaply)
from your grocery store to Amazon.com.
So, why all the fuss about independent bookstores?
We have discovered that independent bookstores are
appreciated for essentially these three reasons:
- They Provide a Cultural Experience for Readers: Like a wine sommelier, good independentbooksellers are valued by readers for their thoughtfully curated selection ofbooks and personalized service. Good independent bookstores facilitate discovery of new books andprovide a life-long means of education and learning for their customers. Engaging author events is anothercritical piece of providing a rich cultural experience for readers. Recently, we were talking with CarlaCohen from Politics and Prose Bookstore and she said “We are known by the bookswe recommend and the authors we present. We are able to weed out the silly, the trivial, the wildly exaggerated,the copy-cat, and present our customers with a choice of books worth buying.Worth buying because they are well researched or well written or amusing orbeautiful or helpful.” Culturethrives with diversity and independent bookstores enhance diversity byrepresenting a plurality of viewpoints.
- They Provide a Nurturing Environment for Lesser Known andEmerging Writers: Independentbooksellers are valued by authors (and their publishers) for their skill atpromoting new books and emerging writers. When MacKenzie Bezos, wife of Jeff Bezos (yes THE Jeff Bezos, thefounder and CEO of Amazon.com) wrote her first book a few years ago, she wenton a book tour that included Village Books in Bellingham, Washington to promote thebook. Dee Robinson, co-owner ofVillage Books told us “It’s a good book, we promoted it with the same passionand commitment we put behind any of our author events, and we had a good crowdfor her talk.” She also added“Jeff came with her, he was very nice.” Early in our tenure at the Booksmith, we were puzzled by why publisherswould care much about independent bookstores. After all, independents represent only about 10% of theoverall market and we thought surely it’s got be a whole lot easier forpublishers to sell to one buyer at Borders or Amazon and get a huge sale fortheir book, compared to calling on hundreds of little bookstores none of which willbuy that many copies of a book. So, we asked Paul Kozlowski and Ruth Liebmann of publishing house RandomHouse. We were astounded by whatthey told us. They said RandomHouse had done studies and found that in many cases independents represented 30-50%of a new book’s sales in the first 3-6 months after it’s release. So, what explains this three to fivetimes higher market share in the crucial early stages of a new book's lifecycle? An independent bookseller’sability to personally read the book, discern who would appreciate it, andpromote it to their customers one at a time. In bookseller lingo, we call this handselling. There are countless stories of unknownwriters enjoying success set afire by the passionate handselling of anindependent bookseller. Atbookseller conferences they give awards for this stuff.
- They Enable Positive Social Change in LocalCommunities: Another functionindependent bookstores have historically served has less to do with books, andmore to do with thought leadership and good citizenship. Many independent booksellers have beenthe catalysts of enabling positive social changes in their communities. Lawrence Ferlinghetti was arrested andstood trial to defend Allen Ginsberg’s Howl, Andy Ross’ bookstore was pipe-bombedbecause he stood up for freedom of speech, and more recently Tattered Covertook the federal government to court to defend a customer’s privacy rights andhas since been active in the battle to reverse provisions of the Patriot Act. Independent bookstores organizefundraisers for local schools, fund community activities, and bring theircommunities together to address local issues. Booksellers like Betsy Burton of King’s English in Salt LakeCity and Steve Bercu of Book People in Austin are widely known as leaders inthe growing movement to strengthen our local economies.
It seems to us that independent booksellers are not in the
same business as Amazon.com and the chain stores. They are in a much broader business – it’s the business of
building community. Successful
independent bookstores use their love and knowledge of books to build community
just like a contractor uses bricks and wood to build a house. You can buy a book anywhere but you
can’t buy community. Community
doesn’t enjoy every day low prices at WalMart nor does it show up in a box
delivered by UPS. If you want
community you have to become part of one.
Around every successful independent bookstore there is a loving
community of readers and writers engaged in thoughtful conversation and debate
about important issues. Around
every successful independent bookstore there is a group of informed citizens
and social groups that are trying to build a better world. Steve Costa of Point Reyes Books summed
this up for us nicely when we ran into him at a regional trade show this
weekend. Asked why he took over a
little known bookstore in a sleepy agricultural and tourist town, he said “The
bookstore is the prefect place for our community organizing activities.” He talked about raising $70,000 for a
local not-for-profit organizations and $30,000 for a local school’s
library. He talked about the
literary journal he just started with volunteers and the educational classes
and literary conferences he is organizing. He’s our new hero.
Last year we got the opportunity to attend the London Book
Fair with a delegation of U.S. independent booksellers and it turned out to be
our first immersive experience in learning about independent bookselling. As we heard the stories of other
independents we had an “aha” moment and it crystallized for us that the fight
to save independent bookstores, is actually the fight to preserve the diversity
and vitality of our culture, it’s about strengthening our local
communities. That’s what the fuss
is all about! When a great
independent bookstore closes, it’s community mourns the loss like a family
member has died. It’s not because
people don’t have a place to buy New York Times’ bestsellers anymore. They are mourning the loss of a
cultural institution, a community center, a place of learning, an incubator for
emerging writers. They are
mourning the sacrifice of yet another piece of their identity.
If you want to know more about what independent bookstores
do, you should check out a great documentary called Paperback Dreams. It’s a well made film that analyzes
independent bookselling by going back many decades and looking at the role played by two independent bookstores in their communities.
Next week we will talk about why independent bookstores have
to reinvent themselves (this time we promise, we really will!).
In the meantime, we would love to hear your stories about
your favorite independent bookstores and why you love them – and if you haven’t
fallen in love yet, make a point to get out a visit a few.
A final note of acknowledgement: Our education on this topic would have been grossly
incomplete without the incredible generosity of many veteran and successful
independent booksellers. We are
immensely grateful to the following independent booksellers for their warmth, generosity,
and sharing spirit without which we would still be groping around in
darkness. We are still groping but
at least we know what we are looking for.
- Chuck & Dee Robinson from Village Books, Fairhaven,Washington
- Carla Cohen and her wonderful staff from Politics &Prose, Washington, DC
- Gayle Shanks from Changing Hands Bookstore in Tempe, Arizona
- Melissa Mytinger who was previously with Cody’s Books, andnow works with us at Booksmith and Berkeley Arts & Letters
- Carole Horne from Harvard Bookstore in Cambridge, Massachusetts
- Catherine and Tony Weller from Sam Weller's Bookstore in SaltLake City
- Roxanne Coady from RJ Julia Booksellers in Madison,Connecticut
- Dave Weich, who till recently worked at Powell’s Books
- Roberta Rubin from The Book Stall in Chestnut Court,Illinois
- Patti Pattee of Watermark Book Co. in Anacortes, Washington
- Kerry Slattery of Skylight Books in Los Angeles, California
- Clark Kepler of Kepler’s Books in Menlo Park, California
- Steve Bercu of Book People in Austin, Texas
- Lewis Klausner and Nick Setka, who used to work at Black OakBook in Berkeley, California
- Gary Frank, who founded and ran the Booksmith for 30 yearsand then trusted us to assume stewardship of his life’s work
- And last but not the least, the wonderful staff at the Booksmith who educate us everyday