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The Kindness of Strangers

Posted: 07/06/2012 7:50 am

In anticipation of Stanford University's Center for Compassion Altruism and Education's upcoming Science of Compassion conference in Telluride, Colo. on the science of compassion, we are excited to present an article by one of our world-experts on compassion. Dr. Robert Levine is a Professor of Psychology at California State University, Fresno. He is the author of A Geography of Time (Basic Books). -- Dr. James Doty, Director, Center for Compassion and Altruism Research and Education, Stanford University.

By Dr. Robert Levine

Two images: First, as a 6-year-old boy growing up in New York City, I am walking with my father on a crowded midtown street. The rush of pedestrians suddenly backs up before me as people narrow into a single lane to avoid a large object on the sidewalk. To my astonishment, the object turns out to be a human being lying unconscious against a building. My father quickly points to a bottle in a paper bag next to him. Not one of the passing herd seems to actually notice the man -- certainly, none make eye contact -- as they robotically follow the makeshift detour. My father, who I look up to as a model loving, caring man, explains that the poor soul on the sidewalk "just needs to sleep it off." When the prone man suddenly begins to ramble senselessly, my father stops me. "You never know how he'll react." I later came to see these two teachings -- "there's nothing you can do" and "try not to get involved" -- as my anthems of urban survival.

Next, fast forward several years to a market in Rangoon, Burma (now Myanmar). I had spent the previous 12 months travelling in poor Asian cities, but even by those standards this was a scene of misery. Besides the inconceivable poverty, it is sweltering hot, ridiculously crowded and the wind is blowing dust everywhere. Suddenly, a man carrying a huge bag of peanuts calls out in pain and falls to the ground. I then witness an astonishing piece of choreography. Appearing to have rehearsed the scene many times, a half dozen sellers run from their stalls to help, leaving unattended what may be the totality of their possessions. One puts a blanket under the man's head, another opens his shirt, a third questions him carefully about the pain, a fourth gets water, a fifth keeps onlookers from crowding too close, a sixth runs for a doctor. Within minutes, the doctor arrives, and two other locals join in to assist. The performance could have passed for a final exam at paramedic school.

Rousseau once wrote that "cities are the sink of the human race." But as my experiences in New York and Rangoon made clear, no two cities are the same. Places, like individuals, have their own personalities.

In what cities is a needy stranger more likely to receive help? What sort of community teaches a citizen to withhold compassion toward strangers? As a grown-up social psychologist, I have spent much of the past two decades systematically exploring these questions.

My students and I have traveled across the United States and much of the world to observe where passersby are most likely to help a stranger. In each city, we have conducted variations on five different field experiments. Our studies have focused on simple acts of assistance as opposed to Schindler-like acts of heroism: Is an "unnoticed" dropped pen retrieved by a passing pedestrian? Does a man with a hurt leg receive assistance picking up a dropped magazine? Will a blind person be helped across a busy intersection? Will a stranger try to make change for a quarter (or its foreign equivalent)? Do people take the time to mail a stamped and addressed "lost" letter?

We've found vast differences between places. In our most recent experiments in 24 U.S. cities, for example, Stephen Reysen and I found the highest helping rates in Knoxville, Tenn. and the lowest in New York City. In earlier experiments conducted in cities in 23 countries, the people of Rio de Janeiro were the most helpful and those in Kuala Lumpur were the lowest (though New York wasn't far behind). The differences were often considerable. In the blind person experiment, for example, five cities (Rio de Janeiro, San Jose, Lilongwe, Madrid and Prague) helped the pedestrian across the street on every occasion, while in Kuala Lampur, Kiev and Bangkok help was offered less than one-half the time. If you have a hurt leg in downtown San Jose (Costa Rica), Calcutta or Shanghai, our results show that you are more than three times as likely to receive help picking up a dropped magazine than if you are on the streets of New York City, Kiev or Sofia. And if you drop your pen behind you in New York City, you have less than one-third the chance of seeing it again than if you dropped it in Rio de Janeiro.

Our most important finding, however, is that the helpfulness of a city is systematically related to specific social, economic and demographic characteristics. In our U.S. study, for example, we found that more helpful cities had smaller population sizes, populations densities, more vital economies and slower paces of life. (For more details of these studies, see: "The Kindness of Strangers," published in American Scientist, available at http://www.boblevine.net.)

Later this month the first-ever conference on "The Science of Compassion" will be held in Telluride, Colo. The notion of studying compassion scientifically may rub some people the wrong way. Is there anything to be gained by reducing humanism to numbers? Our studies indicate there very well might be. By understanding the conditions that bring out the best in people, we may be able to create more compassionate environments.

Robert Levine has studied the likelihood people will assist a stranger in need in different cities and countries. In one series of field experiments, he compared helpfulness toward strangers in 36 U.S. cities; in another, across 23 countries. Levine is a professor of psychology and former associate dean of the College of Science and Mathematics at California State University, Fresno. He has also served as a visiting professor at Universidade Federal Fluminense in Niteroi, Brazil, at Sapporo Medical University in Japan, and at Stockholm University in Sweden. Levine has published many articles in professional journals as well as articles in trade periodicals such as Discover, American Demographics, The New York Times, Utne Reader, and American Scientist. His book, A Geography of Time, was awarded the Otto Klineberg Intercultural and International Relations Award. It has been the subject of feature stories around the world, including Newsweek, The New York Times Magazine, CNN, the BBC, ABC's Primetime, and NPR's "All Things Considered" and Marketplace. It has been translated into six languages. His book, The Power of Persuasion: How We're Bought and Sold, has been translated into seven languages. He has won awards for both his teaching and research. Levine is currently president of the Western Psychological Association.

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In anticipation of Stanford University's Center for Compassion Altruism and Education's upcoming Science of Compassion conference in Telluride, Colo. on the science of compassion, we are excited to pr...
In anticipation of Stanford University's Center for Compassion Altruism and Education's upcoming Science of Compassion conference in Telluride, Colo. on the science of compassion, we are excited to pr...
 
 
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This user has chosen to opt out of the Badges program
11:10 PM on 07/11/2012
Stranger came up to an old man, asked him how long he'd lived in current city, and learned he'd lived there all his life.

Stranger then told old man that he was moving and considering this city (where he's talking to old man). But, stranger said, he wanted to first know what the people were like here.

Old man paused and then asked the stranger what the people were like in the city he was moving from.

Stranger replied, "Oh, they're unfriendly, mean-spirited, and only look out for themselves. Not pleasant people at all".

Old man replied, "Well, unfortunately, I think you'll find that people in this city are the same way".

Stranger left, and awhile later, another stranger came up to the old man and asked the same question.

When old man asked him what people in his current city were like, Stranger replied, "Oh, they're great. They're kind, helpful, wonderful people".

Old man replied, "Well, I think you'll find that people are that way in this city, too".

Heard this years ago and always thought it was a cool story.
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jf12
When I saw her I marveled greatly.
11:29 AM on 07/10/2012
I for one am not surprised that Rio is closer to Knoxville in sentiment, while New York is closer to Kuala Lumpur.
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HUFFPOST SUPER USER
grandmaof9
Batteries->Trash->Earth->POISONED Water
02:01 PM on 07/09/2012
Compassion is God given, but there are those who don't know Him. The Good Samaritan can be traveling with dirty feet or in a Mercedes.
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12:14 PM on 07/10/2012
But usually it is with dirty feet.
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09:42 PM on 07/07/2012
"In our U.S. study, for example, we found that more helpful cities had smaller population sizes, populations densities, more vital economies and slower paces of life. "
By those standard, where I live should be shangri la. However, Minnesota Ice would be far more appropriate.
Everyone here is related....Maybe its the inbreeding :-P
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09:30 PM on 07/07/2012
Unfortunately, criminals have been preying on the kind-hearted for generations - à la Ted Bundy's fake arm cast. You can't blame people for wanting to survive
02:48 PM on 07/08/2012
there is also reluctance to aide children and women in some circumstances by men (esp. large men like my brother) for fear of being accusted of being a "pervert" or making a pass etc.----- and the incidences of criminals preying on people is really quite small but the need for help is not ( of course the consequences of being wrong is so severe that "better safe than sorry" is the rule not the exception.
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grandmaof9
Batteries->Trash->Earth->POISONED Water
02:02 PM on 07/09/2012
The answer could be Faith.
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gypsynomad
I dwell in possibility.
01:50 PM on 07/07/2012
"Where does a kindest stranger live?"...it is actually where you are right now.
Not gone to Knoxville, but lived in Nashville many years. Not gone to Asian city Burma either, been to Seoul, the" City of Calm", full of polite people, but if I am stuck do not know if they would pull me out. Calcutta, poor folks would go out of their ways to offer a helping hand, or the most suspicious looking dude would give up their seat easily in a crowded train to offer it to you. Then there are pick-pocketers. Madrid is a happy city, and then in Barcelona almost got badly robbed in a subway, suddenly got surrounded by five, somehow escaped. In Kansas, with flat tire in the middle of traffic, total stranger showed up to take me to a safe location and changed my flats. Then took off.
I say look no more...there is always someone standing next to you.
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grandmaof9
Batteries->Trash->Earth->POISONED Water
02:06 PM on 07/09/2012
In Texas you can get out onto a traffic jammed road, easily, because the Texan stops and allows you to enter the flow of traffic. BUT, I have learned, the hard way, that the NorthEasterner will not stop and they will cuss and scream and flip off people and use their car as a weapon of intimidation, if anyone is going to slow, or stops to allow someone out of a driveway or business. Animals don't do that.
01:24 PM on 07/07/2012
Funny- I've had great kindness shown to me in NYC. Much of it from blue collar whites and immigrants who came from small towns. Upper income whites were cold and uninvolved. In CA, broken down by the highway, it's always Mexicans who stop to help, never whites. I am a white woman.
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HUFFPOST SUPER USER
grandmaof9
Batteries->Trash->Earth->POISONED Water
02:10 PM on 07/09/2012
Texans will refer to Damn Yankees, when they don't want to use the F word. Kinda like, go back to your NY mad house/zoo
viciousvirago
Veritatum Dilexi
12:05 PM on 07/07/2012
I can tell you where they don't live: Washington, D.C. and any suburb within 75 miles. We have the rudest people outside New York City. How odd that our nation's capital is here. Is there a coincidence? I think not.
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Margerita Pennington
07:43 AM on 07/07/2012
Whether kindness or rudeness, it may just be your luck on that given moment. Sometimes we relate one experience as the norm. I think each state has people who exhibit one or the other. Now if we were talking about highway driving it may be a different responses altogether.
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HUFFPOST SUPER USER
catslegl
07:41 AM on 07/07/2012
Hmmm, I just returned from Prague & didn't notice that helpful spirit you're talking about.
SassySouthngal
Speak your mind even if your voice trembles
05:16 AM on 07/07/2012
I think its more small town than city.. those in small towns are more likely to help a neighbor out because they are more likely to know the neighbor. In the south strangers are greeted like old friends in many small towns, like the Tim McGraw songs says, we're likely to say ya'll come in did you eat yet? So glad to know ya.. I've seen such many times. But then having traveled all over I've seen kindness in the north as well as the midwest.. Its about the people not so much the location sometimes I think, Cities however tend to breed crime, which in turn breeds fear, which in turn breeds the whole , don't look don't see don't get involved. Such brings to mind an episode of CSI NY where they respond to a dead body .. shocked someone had called the police about the fight taking place, Flack the cop goes.. Yeah well she's a student just moved here, from South Carolina. LOL.!!
02:55 PM on 07/08/2012
as friendly to "others" as your own?
I have a different observation-- you remain a stranger in a small town,even after years-- though the folks are more polite.
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11:14 PM on 07/11/2012
Good post.
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riverdaughte3
Mother, Minister, Life Coach, Relationship Counsel
04:45 AM on 07/07/2012
This is a remarkable study and one worth our reflection. Compassion - your pain in my heart.
04:16 AM on 07/07/2012
The author states,

My students and I have traveled across the United States and much of the world to observe where passersby are most likely to help a stranger. In each city, we have conducted variations on five different field experiments.

And who paid for this useless research, it was probably another one of those grants given out to study some mundane useless subjects that the money would be better spent on something useful like medical research. How many will benefit from this? Not many, if anyone at all. Such a waste of time and money.
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Max Muchacho
A man many try to emulate
04:50 AM on 07/07/2012
Hope nothing happens to me around your town :D
03:00 PM on 07/08/2012
Knowing what makes for a more compassionate society (and how to encourage it) is not an important question? Does not quality of life matter as much as extending a miserable existance?
05:27 PM on 07/08/2012
You tell me how this will make a more compassionate society and WE WILL GET TO WORK ON IT IMMEDIATELY. So how do you propose we change the hearts and minds of the people in these cities? Tell them they are behaving badly? Sorry to tell you this but they already know. They just don't give two sheets about strangers, and there is nothing you can do to make them care about others. Mams inhumanity to man is as old as time itself. If they haven't learned to care yet its a good bet they will never learn to care. In fact you can't learn to care, you either have it or you don't, it's as simple as that.
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02:40 AM on 07/07/2012
We are all carefully taught, but compassion seems to be innate though tempered by the environment.
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02:26 AM on 07/07/2012
Hawaii has the "Aloha" spirit, there are people that will take in a complete stranger as if you were one of their family members. The are quick to offer help to a stranger in need. Then again if you go there with a high nose in the air and treat them with disrespect you may get your face punched in with little thought of the action. Respect goes both ways no matter where you go in the U.S. and no one likes Canadians coming in to the U.S. bad mouthing everything about the U.S. Leave if you don't like it...
09:56 PM on 07/09/2012
WE feel the same about you,acting like you own the world,throwing your trash in our lakes,rivers,forests,and roads and highways. GO HOME!!
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11:18 PM on 07/11/2012
I think you might want to re-read Nalani54's post.

I think he/she is saying she doesn't like it when Canadians come into the US and "bad mouth" things about the US....

In other words, she lives in the US; she's not Canadian.
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11:21 PM on 07/11/2012
Oh, wait.

I'm sorry.

I just realized that YOU are Canadian.

I think....

(Btw, I'm a neutral bystander in this. Matter of fact, I was born in Lynn Lake, Manitoba, Canada. My parents immigrated to US when I was a small child. We visited relatives in Canada (they lived in Toronto) every summer growing up. I liked Toronto and still do).

Again, sorry I butted in here between the two of you....