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Workarounds: Have You Ever Generalized, Deleted or Distorted the Truth?

Posted: 04/11/11 09:49 AM ET

Last week's article, which asked if positive thinking really works, raised quite a bit of interest amongst a diverse group of readers. Some found the subtle differences between positive thinking and positive action, between an ambitious goal and a pipe dream, to be quite useful. Others wound up dismissing the approach with sweeping generalizations, clever distortions and simply omitting inconvenient elements of the ideas expressed.

Kaarina Dillabough, a former Olympic coach, found the article useful:

Mr. Bishop, this was the most inspiring, affirming, BEST article. It sums up most eloquently the feelings I feel about people looking for "the answer" from every expert, bestseller, workshop, Top 10 Secrets, but never, in your words, getting "off their objections and actually take a positive step forward."

You have reinforced my passion for getting people to DO. For many years, especially post-The Secret days, and all the talk about visualization and affirmations, I kept a quiet but steady voice as legions of idolizing converts thought it was all about reading about it, thinking about it and picturing it.

As a former Olympic level coach, I know the power of thought, visualization and affirmation. But no amount of that wins the gold medal. Action is what's needed.

Your article fills me with so many ah-ha moments, and yes! yes! yes! excitement, I just had to email you in person. You've made my day, and emboldened me on my journey.

With gratitude,

Kaarina Dillabough

One of the reasons I chose to print Kaarina's email is that she points out something that many of the critics do as well, but instead of falling into generalizations, deletions and distortions, Kaarina wisely discerns the difference between an idea and the application of the idea. She correctly notes, as do the critics, that many have misapplied the elements of a positive focus by failing to engage in the necessary actions.

The critics on the other hand, seem to dismiss the value of connecting positive focus with positive action by generalizing about people who have tried to change their lives by simply thinking about it. That's a bit like criticizing the hammer because someone used it to hurt himself instead of driving nails.

Having spent a good deal of my life finding fault, I surely know something about how the process of criticism and fault-finding works. Something I discovered in my own makeup many years ago may be helpful here, so allow me to share a few thoughts on the subject.

Years ago, I found that I was pretty good at what I have come to call "deficit vision" or "deficit thinking." I could look at most anything and see something missing, something that could be improved or something that just didn't work as well as I thought it should. That's actually not a bad ability to have, because it can be used to make things better, safer or more effective.

I found that I could pick apart just about any idea, especially ideas focused on self-improvement. If I could pick a hole in an idea, if I could find a fault or vulnerability, then I could give myself permission to dismiss the idea. You know the approach: "See, I told you there was a problem with this idea." Underlying my acute sensitivity and ability to pick apart self-improvement ideas was the fact that I had endured a number of hardships growing up and had built up quite a repertoire of excuses for why my life wasn't any better.

One day, as I was pointing out why yet another opportunity would "never work," my good friend Bernard quoted Mark Twain to me. Mark Twain summed up the problem this way: "All generalizations are false, including this one." Bernard went on to say that there was no need to argue for my limitations; they were sufficiently limiting all by themselves. I could either take something of value from the opportunity or idea and build on it, or I could remain stuck in my generalized excuses for not moving forward.

That one really got my head spinning. Of course, the statement is true. It's never going to be about "never" or "always." Bernard's wise counsel was to find the aspects of the idea that I could apply, and take that part with me, discarding the rest. As I have found, something that I can attack today may wind up extremely useful in another circumstance, or with greater knowledge, insight or awareness.

In addition to generalizations, the negativist critic is also likely to employ considerable helpings of deletion and distortion. You already know the generalization approach: "These things never...," "I always...," and similar statements. Deletions sometimes go undetected because, well, they are left out: the critic simply or even skillfully omits inconvenient data points in a rush to beat the drum of their own argument. The distortion approach simply twists what has been said to fit into the argument of the one on the offensive.

The deletion-oriented critic likes to either leave out examples of how people have used one or more of these ideas to make considerable improvements in their lives. When reminded of examples ranging from the incredible to the ordinary, the critic often turns to dismissing the example by distorting the situation or even the individual. I remember the first time I pointed out how Mitchell had overcome his disfiguring third-degree burns and subsequent paralysis, one of our favorite critics tossed him into the "doesn't count" trash bin by dismissing him as a former Marine, the claim being made was that Mitchell was different from you and me because he been a Marine and therefore what he had done doesn't count!

In my recent series of articles about how taking a positive approach works, some critics seem to jump on the generalization bandwagon, claiming that positive thinking is the root of all that ails America. Of course, they're right if all they do is look at people who have misused the hammer. Indeed, as I have pointed out multiple times, positive thinking does not work -- if all you do is think. Improving your current situation requires associated positive action to have even half a chance.

For the Horatio Algers out there, indeed, that next new job may turn out to be the next step on the way to your first $100 million. I suppose anything is possible. However, I would rather work with people who want to get real about where they are right now, focus on what they might prefer and assume "response-ability" for moving in an upward direction. All of this begs the question about what really matters to you, and how you can produce that. Not surprisingly, there is a huge difference between what people pursue every day and the experiences they truly seek. "Money can't buy me love" is a phrase we all know, and it's true.

There are huge differences between what you can imagine and what you can create. If you only have six bucks to your name, I suppose you could fantasize about having $100 million in the bank. Unless you are made of something pretty unique, most of us would have a difficult time getting up off our "buts" to do much of anything; the "goal" is just too disconnected from reality. Creating an image of a new job, however, with a nice pay increase along the way, may be much more within grasp. Staying focused on that realistic improvement while taking the steps necessary to get there can help quite a bit.

There's a lot of potential in holding a positive thought or focus; there's even more power in taking positive action.

Please do leave a comment here or drop me an email at Russell@russellbishop.com.

* * *

If you want more information on how you can apply this kind of reframing to your life, or how you can take a few simple steps that may wind up transforming your life, download a free chapter from Russell's new book, "Workarounds That Work."

You can buy "Workarounds That Work" here.

Russell Bishop is an educational psychologist, author, executive coach and management consultant based in Santa Barbara, Calif. You can learn more about his work by visiting his website at www.RussellBishop.com. You can contact him by email at Russell@ russellbishop.com.

 
 
 

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Last week's article, which asked if positive thinking really works, raised quite a bit of interest amongst a diverse group of readers. Some found the subtle differences between positive thinking and ...
Last week's article, which asked if positive thinking really works, raised quite a bit of interest amongst a diverse group of readers. Some found the subtle differences between positive thinking and ...
 
 
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HUFFPOST SUPER USER
Alicia Westberry
college student & blogger
11:58 PM on 04/24/2011
What people put out into the world is what they'll get in return. That's true about every aspect of life. Anything a person does, or finds some excuse not to do, to keep from moving forward will not breed the positive changes they want in his/ her life. Inaction does not result in progress.
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gemsviathailand
Namaste - Have a nice day!
11:20 PM on 04/15/2011
Careful there Russell, you might evoke social change with that kind of presentation. Free speech can certainly be a double-edged sword. Good thing the pen is mightier.

I do what I can to stay with a framework of amelioration. In spite of the positive benefits from that choice, I still run and play in the street some times. I am very new to this whole participation arena. It is good practice.

Thank you for reinforcing the values of responsible practice.
07:10 PM on 04/13/2011
You are what you think. Yes, the world would be a much better place if we all thought more positively and did more positive things. It would seem like an easy thing to do on the face of it. Having both parents who struggled with lifelong depression producing two daughters who are also chronically depressed being positive in any way takes an amazing amount of effort. I suppose it is a choice and often it is just easier to be overwhelmed by the negative.
10:50 AM on 04/13/2011
Life rewards action. Wishing won't make it so.

"Do or do not...there is no try."
- Yoda
03:26 PM on 04/12/2011
This article inspired me more than I was expecting. ESPECIALLY the comment about the Marine having overcome 3rd degree burns and the critic who was able to put it in the "doesn't count trash can". This is something that so, so many people engage in. I have one friend who will throw up these sorts of walls no matter what you say. Yet reading your antidote makes me see that I can identify this sort of pseudo-logical thinking and question it as people try to apply it to a situation.

I also love the part about using parts of an idea and not focusing on the whole. This is basically what I do with Buddhism -- I am not a Buddhist, and there are parts of the religion that I can not relate to. However, I see that large parts of their ideas are extremely beneficial, and so, in practice, I do follow many of the tenets of Buddhism. Perhaps I could've seen the perceived flaws only and discarded everything, but I'm so glad I didn't.
07:20 PM on 04/11/2011
My former employer opened nearly every meeting by lamenting on one of the following generalizations: “How come we never have enough parts?” or “How come we’re always late with deliveries?” After observing this pattern for years I decided to challenge his inferences. I pointed out that our internal analysis demonstrated an on-time delivery rate of 90%. Surely we could do better, but in our industry that number wasn’t too shabby. I volunteered to personally analyze any late orders that my supervisor would define, and write up a failure analysis from which we might learn, and benefit, as an enterprise. Wrong move.

Next day I found on my desk a hand-written list of six recent orders considered delinquent and an ALL CAPITALS demand that I immediately offer a detailed explanation. Three of the late delivers were the result of executive decisions to reprioritize; I included the documentation that authorized each. The balance orders were late due to vendor failure or other constrained resources of which all were well aware. I concluded by suggesting that we continue these failure analyses in the anticipation of improving productivity.

Two weeks later I was laid off. The only one. Nothing personal I was told; just business. It’s one thing to embrace sloppy, generalized rationales that negatively affect only your own potential; it’s a higher level of mendacity when you exact retribution on anyone who would question your erroneous presumptions.
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Calculator
Found guilty of Witchcraft, through Witch-hunt
02:30 AM on 04/12/2011
Well said.
03:29 PM on 04/12/2011
Too bad.....I work with a lot of HR folk and I see this kind of inter-personal attack far too often. There ARE good bosses out there in the world -- I hope you find/have found one!
06:33 PM on 04/11/2011
Russell, how do your writings differ from Wayne Dyer, Rhonda Byrne and Richard Carlson? I'm looking for something original in this genre.
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Russell Bishop
Author, Productivity Consultant, Executive Coach
12:55 PM on 04/13/2011
Hi C-K

sorry to disappoint you here - I'm writing from my experience and my experience suggests that not much is actually original other than the individualized experience. Ancient wisdoms or truths remain both ancient and true regardless of who repeats them. And, that which is ancient is also brand new to the person hearing of them for the first time.

Blessings,

RB
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06:25 PM on 04/11/2011
Russell Bishop,

"I found that I could pick apart just about any idea, especially ideas focused on self-improvement."

It sounds like you've discovered how dogmatic skeptics 'work'.

I word I like to promote whenever people are talking aboot a group or somesuch is the contraction of some-but-not-all, or sombunall for short (this is courtesy of Robert Anton Wilson). Because all I can ever know aboot a group is not most, or all, but sombunall of a group. So, sombunall Canadians are pacificists. Sombunall Americans are gun-toting freedom-lovers. Sombunall Christians believe Christ was the Messiah. And so forth.

Just something to help people become a bit more sane and less dogmatic in their views.
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gemini68
04:24 PM on 04/11/2011
One day, as I was pointing out why yet another opportunity would "never work," my good friend Bernard quoted Mark Twain to me. Mark Twain summed up the problem this way: "All generalizations are false, including this one." Bernard went on to say that there was no need to argue for my limitations; they were sufficiently limiting all by themselves. I could either take something of value from the opportunity or idea and build on it, or I could remain stuck in my generalized excuses for not moving forward.

I know I have been guilty of this more than once in my life. This is a great quote to keep in mind when playing this mental game with myself.
05:26 PM on 04/11/2011
"Argue enough for your limitations and sure enough, they will be yours." - Illusions - Adventures of a Reluctant Messiah.
06:27 PM on 04/11/2011
Regardless of what one argues, one's limitations exist. In fact, knowing them well and knowing how to work with them will give vastly superior results than the delusion of being limitless.
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MJinCanada
Safe from zombies until my 2nd cup of coffee
10:31 PM on 04/11/2011
Being realistic, yet not negative, is the balancing act.
03:33 PM on 04/12/2011
Realism is good, and I understand what you are saying, but many people tend to under-value themselves and not give themselves enough credit. They are afraid that they can't do something, or they think they are not smart enough, etc. etc. In my experience, people need to be reminded of how vastly beautiful and powerful they truly are. If you construct a box for yourself, how will you ever truly know whether or not you reach beyond it? I have surprised myself by what I am capable of. Put someone in a tough situation and they will rise to meet the challenge. Am I limitless? Maybe not. But far less limited than I used to believe.
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RedRat
Ignorance is fixable, stupidty is forever
03:42 PM on 04/11/2011
Excellent article. A good follow up to your last article.

Putting oneself in a positive frame of mind, opens up a whole world. You basically don't have time to be depressed. I sometimes wonder if the negative frame of mind doesn't lead to depression.
02:44 PM on 04/11/2011
Hi Russell...."the subtle differences between positive thinking and positive action" ... are to me the differences between yes or no, black or white, win or fail. Thanks for reminding me that sometimes the "obvious" can cloak itself in a subtle jacket.
02:37 PM on 04/11/2011
What is your definition of "positive" action vs. "negative" action? If I thwart the gestapo at my door in order to save a Jewish family hidden in my house, is that a positive action or a negative action?

It's not clear if positive means morally positive or simply the opposite of inaction. But one can think of a lot of negative actions that would give positive results and vice versa. Example (btw, I'm a Democrat not a Republican so this is completely hypothetical and not representing my political views): If I decide I want to improve myself by getting more involved with what I perceive as an immigration problem and take up arms at the border, is that a positive action (after all, I'm doing something about what I believe in) or a negative action (I'm stopping immigrant families from a possible better life)?
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RedRat
Ignorance is fixable, stupidty is forever
03:52 PM on 04/11/2011
The morality of an action is quite separate from either positive or negative action. Your example of getting involved in immigration at the border, which may be a good positive action, may also involve moral choices. For example, if you decide that your positive border action is to take a gun and shoot immigrants sneaking across the border, that would be a bad moral outcome (e.g., thou shalt not kill, etc). On the other hand if your action is to join a political action committee to change immigration laws or help to provide aid and consul to illegal immigrants that have been caught so that they get a fair hearing, then that is a good moral action. Should your positive action be one of harboring an illegal immigrant, this can have dual good and bad moral outcomes. First, you are violating the laws of the US which would be considered illegal and "bad". Secondly, you could be harboring the alien because he/she was fleeing poverty and abuse, looking for a better life here. Here, it comes down to your own moral code and belief system. On the one hand, society needs order and control of its citizens and visitors, but on the other we say we want to be open to the oppressed and downtrodden. Now you are in a moral pickle; do you open your arms ala the statue of liberty or do you take on the righteousness of the law?
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lowery2008
04:52 PM on 04/11/2011
The action may be positive for you and negative to someone else, but at list you did something instead of complaining about the immigrant problem. I believe thats what the article was trying to get across. The difference between dreaming that no immigrant ever comes to the US and going out there and preventing the immigrants from coming in. Doing nothing but wishing it to happen and doing something towards helping it happen.
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Majestry
02:25 PM on 04/11/2011
Setting my sights on near-term goals instead of focusing on the end game is one of my greatest difficulties. Instead of focusing on getting my income to $100k/year and then progressing to 300k and so on and so forth until I am making millions, I set my sights on the end game (being worth billions) and get frustrated with how far away I am from where I want to be. Instead of looking at the opportunities that I have in front of me, I look to massive opportunities that simply won’t present themselves because I am not in a position to have them.

I also have trouble focusing on improving from where I am now because many of the circumstances that have brought me to this place were completely outside of my control. I am definitely hung up on the unfairness of it and feel bitter about the fact that a problem from which I suffer that is not my fault is something that I have to fix myself. I feel depressed because these things aren’t my fault but the responsibility for fixing them is mine and mine alone. I have to break free of the shackles that other people placed around me so to speak. It is a lot easier to accept that life isn’t fair in the theoretical sense than it is to look at the brutal unfairness present in your own life and work to fix it anyway.
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RedRat
Ignorance is fixable, stupidty is forever
03:58 PM on 04/11/2011
This has more to do with your frame of mind than positive thinking. First realize that attaining a goal of making millions may be determined more by luck and circumstance than your earnest desire to be a millionaire. If it only took earnest desire, we would all be millionaires. You must realize that because of education, physical abilities, or other circumstances you just may not ever make even a $100K a year. One can set goals too high, why not be far more realistic and set a more attainable goal, say I want to make $80K a year. Once you get there, you look around and see how you would make even more money, perhaps a $100K or more. Is it possible to do that within the confines of your current work? If so, how do I do that? Perhaps you need to look for another job or circumstance to make more money. It appears that you are looking too far down field. This is luminescent of the kid in the Woody Allen film who frets over the universe ending in 5 billion years.
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Majestry
04:53 PM on 04/11/2011
It has a lot to do with personal ability and knowledge. It is true that not everyone can be a millionaire, but there are some people for which it is, essentially, a foregone conclusion. To be honest, I will personally consider myself a complete and abject failure if I am not making at least $5 million/year by the age of 30. I have the intellect and the potential; I just need to make it happen. I'd say the likelihood of me becoming a billionaire is probably slightly better than your average hard-working smart person becoming a millionaire.
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Majestry
04:54 PM on 04/11/2011
I will never become wealthy working for someone else. My wealth, like the wealth of most except the very well connected, will come from owning my own business and being an entrepreneur.
05:41 PM on 04/11/2011
Is making piles of money really the goal or is being happy? The latter of course. We all know there are plenty of miserable wealthy people. Money doesn't buy happiness, but neither does the lack of it.

It is far more productive to focus on being happy rather than attaining those things we think provide it, which doesn't mean you don't work towards what you want, but you can certainly choose whether or not to be happy in the meantime. Happiness isn't around the corner. It is the corner.
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Majestry
05:48 PM on 04/11/2011
I'd rather be miserable and rich than miserable and poor. Not to mention the fact that There are things that I need in order to be happy that can only be obtained through money. Cosmetic surgery, for instance, to fix the horrible disfigurement that has more-or-less completely destroyed my social development since the age of 11.
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RedRat
Ignorance is fixable, stupidty is forever
06:19 PM on 04/11/2011
I think that answer is different for each person. For some, money is the source of happiness. I really don't see anything wrong with that. If it makes you truly happy making tons of money, go for it. There should be no guilt associated with whatever it takes to make you happy. On the other hand, those who do make money ought to recognize that not everyone shares their definition of happiness and not look down on those who don't share their monetary goals.

I would certainly agree that everyone needs a modicum of wealth in order to pursue what makes them happy and positive. For some it is art, some it is writing and philosophizing, volunteering, teaching, travel, or even sex. You do need some money for these various pursuits. But the amounts you need will be dependent on your goals.

In the end, money is merely the tool or provides the conveyance to happiness. Money should not be an end in itself.
01:06 PM on 04/11/2011
It's a uphill battle with people's desire for instant gratification. I struggle with it personally. I see in my family a member who touts positive thinking all the time and never engages in positive action. It's been several years of this and I have been disappointed to realize that it is part of some kind of delusion. And by 'action' I don't just mean physically moving. It can also be dealing with your own emotional issues.
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lowery2008
04:55 PM on 04/11/2011
I know what you mean. My mother always says "I need to relax more. I need to be more positive. I need to remain calm." and so on and she says she is doing it. In reality she is the same woman she was 5 years ago. Goes on vacation and works out of her hotel room. Get frustrated at a client and yells at them. Nothing has changed.
12:18 PM on 04/11/2011
What happened to your worst enemy could be your best teacher? Could they be presenting you a gift but just in a package you can't stand?
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gemini68
06:43 PM on 04/11/2011
That's debateable. I personally feel that anyone friend or foe that comes into our life can teach us a lesson of some sort.
06:57 PM on 04/11/2011
I completely agree.