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Workarounds: Could Getting More Done Relieve Your Stress Levels

Posted: 02/07/11 08:56 AM ET

Have any work-related stress these days? Imagine doing even more than you already are and winding up both more relaxed and with more energy. Sounds beyond counterintuitive, I know, but bear with me. What if it were true? What if some of the stress you feel in everyday life were related more to the work you have not done than with the amount of work you actually do?

You have probably noticed that you have more work to do than you could ever hope to get done. Most of us find that along with the daily flood of work comes an increasing amount of stress in our lives. If that's true for you, then perhaps the saving grace is that you are still employed -- having more to do than you can get done is called a job.

To make matters worse, the requirement to do more work with fewer resources and less support has become commonplace. Part of being successful is the ability to weed out the less relevant from the more relevant.

You might find that your list of oh-so-important projects and tasks that you began the month with can fade into the background as new work shows up and external conditions change. That's pretty understandable with all the rapid change these days.

However, some part of your brain may not understand as well as it might. If you have a reliable way of keeping track of what's on your plate along with relevant value if accomplished, then your stress levels may be more easily balanced. However, if you don't have that reliable system, you may find your stress levels growing to the point that some part of you never relaxes. You may find your brain constantly going back to tasks that you have not yet completed. Have you ever found yourself remembering work-related tasks just as you're falling asleep, while in the shower, or while simply trying to enjoy a relaxing evening at home? Sound familiar?

The good news is that your brain remembered; the bad news is that the reminder showed up at an inappropriate time and place. If it shows up when you're trying to relax or focus on something else, it can begin to build a sense of stress. At least part of the unhealthy stress you experience in life may be the result of an emotional response to tasks you feel obligated to perform but have not yet completed.

The principle is known as the Zeigarnik Effect, after the Russian psychologist Bluma Zeigarnik. In 1927 she discovered that people could remember incomplete tasks much better than those that had been finished. As obscure and perhaps inconsequential as it might seem, the Zeigarnik Effect has increasing relevance today as the amount of work-related demands on our time accelerates seemingly every week.

Research psychologists have learned that when we hold things in short-term memory, we have to keep cycling back to them or they seem to disappear. This constant recycling requires cognitive effort, and the more things we have stuffed in our psychic ram, the more effort it takes. As you worry more and more about what has not yet been done, your stress levels increase and you can wind up thinking about a problem at work over an entire weekend or toss and turn all night as the recycling phenomenon keeps coming back to haunt you. One simple finding is that most of us feel the need to complete a task once it has been initiated and that the lack of closure from unfinished work leads to intrusive thoughts.

(For more info on this research, see Baumeister, R.F., & Bushman, B.J., (2008). Social Psychology and Human Nature and Greist-Bousquet, S., Schiffman, N. (1992). The effect of Task interruption and closure on perceived duration. Bulletin of the Psychonomic Society, 30(1)).

If this sounds all too familiar, what can you do?

One simple but non-obvious solution is to have a complete list of your tasks and commitments that you can review regularly to determine which ones you are actively committed to complete and those that can be relegated to later or even dropped altogether. As my friend David Allen, author of "Getting Things Done" would say, you can only feed good about what you're not doing when you know what it is that you are not doing.

Here's a rather simple approach that you may find useful:

  • Make a complete list of all goals, projects and tasks that you have on your plate. Get everything out of your head and onto some kind of list or system that you can track. Be sure you capture all those "to dos" that spring from your e-mail, as well. You can use anything from simple paper and pencil to one of the many digital tools out there
  • Review that list at least once a week. As you look at each item on the list, ask yourself, "Is this still relevant? What value shows up if I complete this? Is it still worth doing?"
  • If you come to something that no longer matters, consciously scratch it off the list and declare it finished. This will signal your brain to let go of the item and stop reminding you about it at all those inconvenient times.
  • For those items not finished, determine which items you will focus on this week, and then pick from that list as you go through the subsequent days of the week.
  • When you go home for the night, or at least when you go home for the weekend, review the list, make note of what you have already finished along with noting what you are not going to be doing tonight or this weekend.

This may seem a little silly to some of you, but when you make conscious determinations of what you are not going to be doing, some part of your brain will relax and let you actually enjoy your time away from the job without having to constantly remind you that you have all these other things you could be doing right now.

If you want to try something even simpler, try keeping a list of the little things that you could get done that don't have enormous consequence to them and don't require a whole lot of mental energy to get done. I have a list I call "Mind Like Mush." When I'm feeling a bit drained from something that was taxing, I often go to this list and start knocking off the little things. Some part of me notices that I'm getting things done, and with each item I finish, I seem to find a bit more energy that I can use for more complex work later.

It's kind of like exercise: even though you expend energy exercising, you actually wind up feeling more energized when you're finished. The added benefit is that your brain won't keep reminding you that you have a bunch of little things still to be done.

If you want more information on how this phenomenon works and how you can set up a system that will work for you, read chapters 14 and 17 in my new book, "Workarounds That Work." And, if you want even more in depth help, get a copy of David Allen's bestselling book, "Getting Things Done." You'll be glad you did.

***

If you would like a free chapter of Russell's new book, "Workarounds That Work: How to Conquer Anything That Stands in Your Way at Work," click here.

Russell Bishop is an educational psychologist, author, executive coach and management consultant based in Santa Barbara, Calif. You can contact Russell by e-mail at Russell@russellbishop.com.

 
 
 

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Have any work-related stress these days? Imagine doing even more than you already are and winding up both more relaxed and with more energy. Sounds beyond counterintuitive, I know, but bear with me. ...
Have any work-related stress these days? Imagine doing even more than you already are and winding up both more relaxed and with more energy. Sounds beyond counterintuitive, I know, but bear with me. ...
 
 
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07:03 AM on 03/01/2011
Russell gives good advice from his professional and personal experiences. I worked with him for five years while he was lead instructor for an advanced negotiation course that he and some colleagues developed for my former employer. Not only did they perform significantly better than the instructors of other courses we offered at the time, they shared excellent examples directly related to the negotiation strategies they were teaching, chosen to align closely with our participants' work (intellectual property licensing). I am pleased to have had the opportunity to observe - and benefit from - Russell's good teaching and insightful advice first-hand.

I hope by now you've had opportunity to read "Workarounds that Work..." in its entirety. I hope, too, that you've found it helpful as you make progress on your resolution to get organized and reduce your stress. If you're looking for additional resources, consider visiting www.thought2action.net, where you'll find organizing articles and forums for specific spaces and issues that might be challenging you - all free.

Take care,
Vicki
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OtayPanky
You're welcome
12:30 PM on 02/09/2011
One of the things I tell my many clients is: "Don't put off till today what you should do yesterday".

In order to facilitate that process, I recommend that my clients keep a TO DONE list. It's like a TO DO list, only in the past tense, if you get what I mean.

Every day you look at your TO DONE list, and add to it those things you know you should do today, but aren't going to do, for whatever reason. Then, when you look at your TO DONE list tomorrow, today's unfinished business will be there, reminding you forever of just how much you haven't done that you ought to have done yesterday - or the day before that.

After a while, the accumulated list of undone to-do's on your TO DONE list begins to weigh mightily on your mind. And as motivational genius Anthony Robbins says, we only change when the pain of not changing exceeds the pain of changing. So what we're doing here is building up the pain, until it hurts so much to see what a sloth you have been, that you decide to get off your butt and deal with that TO DONE list.

Of course, there's some collateral damage to your psyche because of all that negative self-talk and self-recrimination. But, as I tell my many clients, you can't make an omelet without breaking some eggs. That's why they call it a job.
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dadw5boys
Disabled Vietnam Vet
06:24 AM on 02/08/2011
Work more the wife adds more stress !

YOU NEVER HERE ALWAYS WORKING !!!!!I

I am leaving if you don't want to come home to me.
05:56 AM on 02/08/2011
Making a list of "things to do" is actually more stressful IFyou DO NOT follow that list and "get things done"
05:53 AM on 02/08/2011
Totally agree! making a list important! What's more important is actually DOING/accomplishing what is on that list *(or mental list)
02:53 AM on 02/08/2011
I relieve my stress by listening to English prog rock
 
http://www.youtube.com/watch?v=zTYQnX_e1zc&feature=related
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Alicia Westberry
college student & blogger
11:34 PM on 02/07/2011
Great blog!! I've actually had friends tell me that making priority lists helps them & would reduce my stress. Unfortunately, it would be just my luck that I would misplace it or, if I digitized the list, I'd just have 1 more thing to keep up with. I'm a college student. The worst of my stress is during the semester.
05:18 PM on 02/07/2011
Good post. As a practicing MD, I have always thought that stress could be a positive element in our lives, as long as we make good choices to protect ourselves from bad consequences. My patients are enjoying the weekly new blogs on www.stressworksinc.com.
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Levi Ben-Shmuel
Tai Chi & Kabbalah Teacher
04:43 PM on 02/07/2011
Russell, I have found your tip on creating lists and making the commitment to constantly review them to see what still has relevance energizing even though I haven't done it yet! Intuitively, this system makes great sense to me. From an energetic perspective, having a task sitting in one's mind or inbox week after week (or year after year) is draining. Taking decisive action one way or another is a form of liberation!
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Nathaliefranks
04:32 PM on 02/07/2011
Another issue I have become aware of is when I am not fully going for what I want the mind chatter and stress I create becomes insurmountable. I have used your example as seeing a problem as a puzzle and it has definitely assisted me in working out an issue I have had for a year. Each time I would take a new step in solving the puzzle another step revealed itself to me. Its almost solved and
I feel great.

Thank you Russell your bogs are inspiring................
04:05 PM on 02/07/2011
lists work. i use them all the time.
03:32 PM on 02/07/2011
Kutcher relieves his stress levels by getting ... You know the rest.
02:48 PM on 02/07/2011
Keeping a master to-do list of every single thing you have to do can do an amazing job of clearing your mind. But we have found that sometimes, managing a big to-do list can become a to-do item in and of itself. If your master to-do list would go on and on for pages, a good first step to get into the list-making habit is to write a daily to-do list. Instead of writing down every single thing you have to do tomorrow and next week and next month, start by writing down just the few things you have to do today. (To get even more "bang for your buck" with your daily to-do list, write each day's list the night before--so you can get started on your action items first thing in the morning.) We have found the daily to-do list to be an incredibly effective productivity tool, and we have blogged about the power of a daily to-do list here: http://www.save-time-live-better.com/2011/01/get-more-done-with-daily-to-do-list.html.

Good luck getting more done!

The editors at Save Time, Live Better
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Ashiedu Nwadiei
02:26 PM on 02/07/2011
Zeigarnik Effect? Maybe this is why it is better when doing long form writing to stop before you burn out. You'll feel like you have unfinished business until the next time you start. It likely helps with the incubation as well. In fact, this might be why we feel unsatisfied with Cliffhangers in TV shows and can't wait until you find out what happens.
garystartswithg
el sueno de la razon produce republicans
02:04 PM on 02/07/2011
Very valid points made but very typical of how and why I don't get corporate think. Do you really need to make reducing stress a goal with lists and affirmations?
Most of the stressed out people I have crossed paths with have a heap of stress that is produced from things like upside down mortgages and processed food dependency. It does kind of play into this concept because they buy into some weird world where sitting on your couch in front of the tv is how you should spend leisure time, when your mind and body would be much happier being more engaged. Take a walk in the park, get a hobby. Not everything should be for corporate profit.