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Stephan A. Schwartz

Stephan A. Schwartz

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Where Are the Family Doctors?

Posted: 11/17/10 02:49 PM ET

On Medscape Physician Connect (MPC) an online "physicians only" website, one primary care doctor wrote recently, "I laugh every time they discuss healthcare policy, the real issue should be how to save primary care."

I have a friend, Henry (I have changed his name for his privacy) who, after years as a master carpenter, decided to live out his dream and become a family physician. Almost two decades of study and clinical work followed as his children grew, too much on the periphery of his vision to suit him, and debt piled up. Finally, he became a doctor. One HMO dominated the city in which he lived and newly launched he was thrilled to be asked to join one of its family clinics -- with seven other physicians, physician's assistants, and nurse practitioners. Both Henry and his clinic are iconic representatives of a modern family medicine practice. Notably, the clinic has more insurance clerks than nurses.

Now, seven years into his practice, Henry is successful, oppressed, and unsatisfied. After the years of training that left him $250,000 in debt, he is paid just under $150,000 gross -- about the national average for a primary care doc. It seems like pretty good money in these parlous times, although it is a pittance when compared with, say, the average income of a colo-rectal surgeon which is more than half a million, and can go twice that.

Henry tells me he has to pay about $2,000 a month for malpractice insurance, and another $2,000 to service his student loans. This leaves him pre-tax with about $100,000. To get this money, Henry sees an average of 460 patients a month -- it works out to be about 15 minutes per patient. He hates the constant schedule pressure. Think about that for a moment: You spend your day making decisions that may change a person's life, but may also harm them irreparably if you are wrong. And you do it in little chunks of time. Day after day after day. He admits it is sometimes hard to keep his patients straight, and this really bothers him. He could see fewer patients, but there would have to be a downward adjustment to his income, and his employers would not be happy. Equally as irritating to him is that the company gives him less and less discretion as to how he can practice medicine. In the illness profit system in which Henry is embedded, in his own mind, he is slowly being turned into a kind of uber-technician. It causes him anguish, and he is representative of many in modern family medicine.

In 2010, the United States has 352,908 primary care doctors. The Association of American Medical Colleges estimates that 45,000 more will be needed by 2020.

Will they be there? Most who examine this issue come away with the sense they will not. Our healthcare model is precariously balanced because it is so unnaturally structured to favor profit. As we are about to discover, even the small changes made in the recent health reform legislation -- if they survive this next round -- are going to further stress this unstable system dramatically, and in ways that the overheated rhetoric that marked the debate hardly considered. The act of extending coverage to 30 million people is wonderful at one level; much has been made of that. Less was said about the fact that with the over-65 population doubling, as American Association of Medical Colleges Chief Advocacy Officer Atul Grover, MD, PhD, observes, "it will be difficult to meet care needs, and more people coming into Medicaid rolls and insurance exchanges will exacerbate that." Grover explains, "We currently train about 25,000 doctors a year, and will need another 5,000 or so per year if we are going to meet the needs of the next decades."

Yet we face an already active decline in the number of primary care physicians. "The number of medical-school students entering family medicine fell more than a quarter between 2002 and 2007."

One of the biggest reasons family physicians give for their dissatisfaction is the ever growing paperwork and micromanagement imposed on them. Henry works from 7:30 am to 7:30 pm, and electronic records mean he is also his own clerk; each patient visit means he has a data entry task to complete. Because he is a truly conscientious man this takes a lot of time, and he stays late to keep it current and works over the weekend to catch anything he missed. Henry is far from alone in his unhappiness over the seemingly endless record keeping he is required to do. On Medscape Physician Connect one finds these sort of messages:

"The intrusion into medicine by third-party payers (better known as the insurance industry, Medicare, and Medicaid) has been coming since the '60s, but this effort to control costs has really become burdensome over the last 15 years, and it has not controlled costs and has not improved quality."

Another contributor remarks, "Every visit has its own catch-22, whether that's a prior authorization, a formulary, a HIPAA rule -- it never ends."

Yet another posting: "The only ones of us left in family medicine are those that are too young to retire and too old to retrain into another specialty."

At the front end of medicine, the family doctor seems close to overload-- living a world of 15-minute patient visits, interminable paperwork, a night sweat debt burden amounting to a second mortgage and, if the physician is in private practice, the malpractice costs. The model of medicine American primary care physicians are forced to practice conspires to create an unsatisfying career, which is why fewer and fewer young doctors are taking it on.

This confluence of a diminishing supply and a society with increasing needs almost inevitably is going to mean longer delays, more difficulties getting appointments, and more stress on everyone. It will take at least a decade and could take longer to get through this. And it is a crisis that should not be happening. It is the wholly predictable outcome of the health care system it represents. Moreover, the lack of available professionals encourages the development of adjunctive professionals, not as well trained, and usually at a lower pay level, who take up the slack, and this has its own unintended consequences for both doctors and patients. Sociologist Andrew Abbott in his University of Chicago Press book, The system of professions: An essay on the division of expert labor describes the process, writes: "a profession whose jurisdiction is excessive must increase its productivity or expand its numbers."

The present system has reached a productivity threshold that can hardly be raised. Thus, as Abbott points out, "when a powerful profession ignores a potential clientele, paraprofessionals appear to provide the needed services." In Henry's family practice, the lack of MDs has resulted in an increase in the number of physician's assistants and nurse practitioners. He admires and respects them but secretly asks himself whether their rise isn't another sign that the trend of primary care medicine is make it little more than a pharmaceutical dispensary. From the insurance perspective, a mixed clinic such as Henry's, and thousands like it, is a better financial deal because part of the client load is carried by personnel who do much of what physicians do, but for a lower cost.

It is interesting to consider the dysfunctional reality of family medicine with the pharmaceutical success at creating medications for hither to unknown conditions those family physicians and their paraprofessional colleagues can be encouraged to dispense, all driven by the enormous drug advertising on television. Medical writer Martha Rosenberg makes the point: "When The Medication Is Ready, The Disease (and Patients) Will Appear."

As whatever healthcare reforms survive the new Congress kick in over the next four years, this family physician crisis will be but the first of several arising from our failure to address the real issue: If pouring over a trillion dollars into Iraq and Afghanistan is in the national interest, is a healthy population in the national interest? Is it, in fact, a factor in our national security? If the answer to those questions is yes, how can it not be essential for America's success in the 21st century that we create a real healthcare system that makes citizen health, and not profit, the first priority.

 

Follow Stephan A. Schwartz on Twitter: www.twitter.com/saschwartz905

On Medscape Physician Connect (MPC) an online "physicians only" website, one primary care doctor wrote recently, "I laugh every time they discuss healthcare policy, the real issue should be how to sav...
On Medscape Physician Connect (MPC) an online "physicians only" website, one primary care doctor wrote recently, "I laugh every time they discuss healthcare policy, the real issue should be how to sav...
 
 
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This user has chosen to opt out of the Badges program
09:06 PM on 11/24/2010
I've been reading for at least 30 years about the imminent doctor shortage. In the town I live in we've got them stacked up like cord-wood and they just keep coming.
HUFFPOST SUPER USER
rybalaw
10:39 PM on 11/21/2010
Its a very simple proposition. Anyone with a BA in Political Science or history and a 3.5GPA from any state university can find a law school willing to accept him. No one with a 3.5 GPA in Biology or chemistry from a State University can get into med school. That is why your family doctor is from Asia and why some Americans go to the Greneda or Guadalajara to get a medical degree.
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HUFFPOST BLOGGER
R.W. Sanders
Numerous questions, too little expertise
05:22 AM on 11/21/2010
Why is my life or death considered nothing but a profit center? Where did we ever come up with the idea of health care for profit? The system we are using is evil. It turns a human life into a monetary unit. It dehumanizes both patients and doctors.
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HUFFPOST SUPER USER
RockydaDog
12:17 PM on 11/21/2010
Fanned and Fav'd Thank YOU.
08:17 PM on 11/20/2010
I teach young doctors at a major university teaching institution. While I've loved practice, I wouldn't do it today. So I've begun telling some young doctors not practice medicine when they're done with their training. Why?

Because, as I've put it, Why join labor when you can join management - insurance companies and hospital corporations. They'll make more money, and so be able to repay school loans that sometimes go as high as $400K. And they'll have more regular hours., etc.

So who will take care of the sick? Easy. Foreign trained doctors, who'll earn more here than in, say, India. And many of these guys are very, very good.

Why should American doctors sell themselves short? After all, they don't earn their first paycheck until they're at least 30-31 yrs old - if they go straight through (and in some specialties, such as colo-rectal surgery or neurosurgery, till they're 36).

$100K/yr, net, seems like good compensation and I'm not saying it's bad. But if the ideal in this country is the "free market," young doctors should consider offering their services to the highest bidder, and patient care isn't it.

Many avenues are available to them that would allow them to make what decent lawyers, MBAs and accountants earn in recognized firms - $250,000.oo to $500,000.oo, or more. Should the "free market" that determines the much higher dollar value of MBAs', accountants' and lawyers' work not also allow doctors to search for a 'competitive' income?
07:02 PM on 12/16/2010
That my dear is so well stated and really factual that this is a real glimpse into the peril ahead. Thank you for your insight to the TRUTH! Fight on sister, keep the faith.
12:10 PM on 11/20/2010
Family docs have been on the decline for decades as medical "care" shifted to medical "prescribing". A couple of points:
1. Malpractice is high because doctors kill and harm tens of thousands of patients per year. Up to 225,000 according to one study. Could it be that the overuse of drugs and surgery are the wrong way to practice medicine? Studies showing that people who get less medical care are healthier and those that live in areas with lots of access to state of the art medical care do worse. In addition, lifestyle medicine performs better than drugs with all the major killers: heart disease, diabetes, etc.
So, doctors are making a ton of money doing a lot of harm to people and and then...
2. Complain about making six figure incomes and refuse to accept medicare/medicaid. Could it be that they are really saying something else? Perhaps that they are profoundly unhappy with the work they chose to do because it is often little more than being a pitch-person for the drug industry. Eight minute visits that culminate in the signing of a prescription is not exactly good use of smart people.

We can do better. First, patients need to be directed to preventive care (not early diagnosis) first, then to therapies that correct imbalances. Specialist, drugs and surgery should be the last, not the first, stop in addressing health concerns.
08:25 PM on 11/20/2010
Doctors who refuse to see medicaid patients usually do so because they can't afford to see them.

In my case, whenever I see a medical patient (California's medicaid), I'm paid about 50% of my fixed costs. I lose money, in other words. And so do most doctors.

If I could just convince my staff to forgo salaries, and my landlord to forgo his rent, my malpractice carrier to forgo payment, and if I didn't have kids in college, why I'd happily swing wide my doors.

But the solution you're suggesting is to replace physicians with "lifestyle and dietary" advisers/managers, and so obviate the diseases before they cost us.
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09:09 PM on 11/24/2010
The doctors here prefer medicare and medicaid patients. It's the patients with health insurance they would rather avoid due to the problems of getting paid by those companies.
11:53 AM on 11/20/2010
It aint happening folks! Too many special interests making too much money off the sacred cow. We have twice the percapita medical expense of any developed country and worse outcomes than most, despite (or perhaps because of) our advanced technology. When Mass. went to universal healthcare (and state by state is the only way its going to happen) the waiting time for a new appt with a primary care docs(not just family docs) went from 4 to 18 months.
One of my colleagues, a retired med school dean, has a couple of simple solution:
1) We are one of the few developed countries that makes it's medical providers fund their own education. Spend five years in primary care and the feds will pay off your loans. Clean and simple.
2) Want to fix Medicare primary care issues? For every Medicare patient you take in primary care, you get 1000 bucks a year. Pittance to the system, but in 10 years the 70/30% split of specialists vs primary care would be fixed.
The current health care reform is about access, not reforming the broken system. You get what you incent, folks. DrCrankyMD
08:33 PM on 11/20/2010
What?! And cut out the "free market?" This sounds dangerously socialistic to me.

The MBAs, accountants, lawyers and myriad managers have earned their money managing health care. And so they richly deserve the 33% overhead we pay for their precious services, which is cut of the health care dollar they get before a penny goes to care givers.

After all, why should the CEO's of insurance companies and hospital chains not be entitled to the $50 million/year bonuses their counterparts in the financial industry get? I mean, think about it: many of them have earned their MBAs! If we could just get doctors and nurses and hospital technicians to take, say, a 10% pay cut, why health care CEO's might be able to earn what hedge fund managers make, and so prove the value and superiority of the "Free Market."
08:17 PM on 11/19/2010
Opps... While I was ranting on the economic disaster we all live with because of thirty years of Reaganomics and its various offshoots... I meant also to add in about the health care system as well that makes this situation the article speaks of a reality.

I want SINGLE PAYER MEDICARE FOR ALL! HR4789 OR HR676
08:14 PM on 11/19/2010
I'm so happy this nation has allowed itself to be so easily duped over with thirty years of Reaganomics, Clintonomics, Bushonomics, and potentally Obama's bad policies? (We'll see soon enough).

I'm getting kind of tired of all these excuses that claim that the wealthy need to keep getting away with not paying back to the very society that made them wealthy. The excuses are nearly identical to the ones used by the Nobles and Monarchy in France in the 1790's... and we all know what happened then, don't we.
02:22 PM on 11/19/2010
I am troubled by many of the statements here which are passing for "facts". First, nomenclature: the terms "family practice" and "family doctor" are being used synonymously with "primary care" and "general practitioner". Not all primary care docs are family physicians (FPs), many are internists, which is a separate specialty from FP. The term general practitioner is outdated and meaningless.

Current physician fees under Medicare are barely enough to cover expenses, and they are under constant threat of absurdly large cuts because of a deeply flawed rule called the sustained growth formula (SGR). Congress has postponed cuts nearly on a monthly basis, because allowing them to proceed will cause physicians to become insolvent under Medicare, therefore leaving them no choice but to refuse to see Medicare patients, and leaving many "insured" Americans essentially without insurance. Yet Congress has failed to definitively act on this issue by allowing the SGR to continue, as opposed to eliminating it entirely.
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09:26 PM on 11/24/2010
I keep reading about doctors supposedly refusing to take medicare patients. Since I'm getting close to that age I asked my primary care doctor if he would continue to be my doctor once I shifted to medicare. He said no problem, he would be my doctor until he retired himself. He did say he was limiting the number of new patients with United Health Care Insurance because of continual disputes of the level of payment for services from that company.

A couple of days after talking to my doctor I saw yet another article about doctors supposedly refusing to take medicare patients because of rates of reimbursement. So I took out the local phone book and called eight different doctor's offices and explained that I would be on medicare soon and was looking for a primary care doctor. Every one of the offices said that they were accepting new medicare patients.

Maybe this denial of doctors for new medicare patients in occurring in some locations. But really, I think it is just a lobbying ploy by the medical associations to put pressure on congress to maintain current rates.
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olerealist
retired trial attorney; former member of VA abd Wa
12:21 PM on 11/19/2010
"FAMILY DOCTORS"
When a professional has a quasi monopoly a service/product whch means life and death to a lot of peope, he/she can be very choosy. Why would Dr. X, choose PRIMARY med care med practice making about $150 dollars per hour when its possible to make around 7--800 dollars per hour as a specialist?
It might help this quasi monopoly problem if we do with the med profession like we do the military. Cadets or midshipman, after graduation, are obligated by law to serve, what is it, at least 2 years in the military of the USA. The problem in med profession is the enormous cost of the education as compared with most other professions. My view is that the public could get a return of $10 on every one dollar invested in sponsering medical education with a stipulation somewhat like our military acadamies. These med grad's would be obligated to pratice at least 2 years in primary care with preference give to sparsely populated areas of the US..This would not be a "loan" program but a scholership.
Result: you would have medical doc's actually COMPETING with on another for patients like other typ professions compete tirelessly for clients which keeps fees DOWN for most. And keep in mind that the core of the US health care crisis is the preposterous difference between how US doctors are paid compared to other wealthy nations where medical care is not so scarce.
02:29 PM on 11/19/2010
We need to look not to the middle class, but to aspirational working class and immigrant groups for our future family practitioners. Women, children of immigrants, immigrants. Middle and upper middle white guys, with few exceptions, are dead to the profession.....
That said, our sad economy, in which health care will be one of few growth areas, might spur an uptick in med school admissions, and there's been talk of incentivizing primary care....
12:11 PM on 11/19/2010
Shortage of general practitioners?

Why then do doctors continue to almost automatically perform unnecessary procedures, such as male genital mutilation (also known under the euphemistic term "circumcision"). Is it because the procedure usually takes only minutes, pays well, and can be shunted off on interns, and even nurses?
yougg
just a citizen
07:58 AM on 11/19/2010
The shortage of primary doctors has been with us for a while and will continue to be. And it is a pretty impossible job. As a population we are not that healthy. Children have had PE and recesses cut. Sodas and crappy food has led to the exploding obesity rate in children. Health is something that you work on everyday. Patients have to be more responsible in their own care. Medicine for profit is not a good idea.
03:35 AM on 11/19/2010
When will the American public begin to understand that the job of the "family practitioner" is an impossible one, a vestige of the "family doctor" who came to the bedside and held our hands (at least in the movies).
No doctor can possibly acquire and update in his head all the data needed to treat literally any person who decides to appear. This has never been possible, but we all pretend because it's nice to see one person.
Memory and process are the problems; memory, as in all other endeavors in the modern world, is handled by computerization of needed data, organized to allow instant and accurate retrieval night or day.
Process in medicine should be a caring, thorough, reliable, straight-thinking person sitting next to a patient and the computer that allows all 20 feet of textbook knowledge to be accessed instantly, including updates from all the latest publications.
We don't need more "family doctors". We need access to medical information in the hands of people adept at listening and then following protocols developed by leading authorities in every field. THESE PEOPLE NEEDN'T ALL BE DOCTORS. And there's the savings.
And all that information must also be in the hands of patients.
We must face the fact that we delude ourselves that any one physician can know enough to be a "family doctor". We need a whole new paradigm. This one will never work.
01:27 AM on 11/19/2010
If the GOP is always talking about how the market will control costs, then why do the health insurance companies dictate what physicians can charge for services? There is no free market for healthcare costs. Physicians who participate in managed care plans must accept what a company will reimburse. The charges for services are just funny money. The real money is what is deposited in the bank. It is all a game and the winner is the one who stays in the longest in battling the insurance companies.
01:21 AM on 11/19/2010
Any physician who treats chronic diseases are the de facto primary care doctor for those patients and they have the same complaints and supply shortages. As our population ages, it will be extremely difficult to find a doctor who knows the most effective way to treat arthritis, diabetes and cancer. The specialists who treat these diseases are internists who also have 2-3 years of extra training and have the same hassles as the generalists. We need these specialists or we will then have higher health care costs because the wrong diagnosis or treatment will be prescribed by the generalists.
12:37 PM on 11/20/2010
There are certain conditions, such as cancer, that call for immediate referral. In some cases, diabetes and arthritis may call for referral, depending on progression of the disease. As a nurse practitioner, I enjoy treating diabetes, hypertension, high cholesterol and other chronic disease states. When informed about their condition and challenged to take control of their disease, i.e., their health, their lives, many patients will do just that. There will always be those patients who blame "the system" for their problems, when in fact, the real problem is their own inexcusable behavior. In this case it does not matter who the clinician is, MD, DO, NP, PA. We can all get the job done, as we are a team. Is there a shortage of primary care physicians? Yes. I see it daily. The primary care physicians in our practice appreciate having NPs and PAs in the office. We work together. We are a team.