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America, a Country Where Most Things Work

Posted: 09/27/11 10:49 AM ET

After a long flight home from Los Angeles the other day, I discovered the airport valet had an accident with my car. Unexpectedly, I had to deal with an apologetic manager, the lady who hit my car, the police, the ambulance shuttling the injured valet driver to the hospital, the towing service, and a rental car company so I could get home. But it all worked out. My auto insurance kicked in. The lady who hit my car apologized, and I reassured her that accidents happen to all of us. With the conflict resolved, we moved on, each with our dignity intact.

The situation reminded me that, in most of America (where you don't get paid unless you add value) things generally do work out. By and large trains and planes run on time, hospitals take care of the sick, and traffic, though sometimes congested, flows sufficiently to get us to our destinations. Occasionally, one person flips off another or customer service turns into disservice, but generally Americans go through their days getting along. Things get done because the values that underpin our daily interactions -- cooperation, respect, civility, doing the right thing - grease the wheels of good commerce.

But, sadly, not in politics. Too many political leaders today do not reflect the values that keep the rest of American society moving. Every day in America, ordinary people contribute something worthwhile because they understand that collaboration, kindness, doing things right and doing the right thing are what make America work. But day after day our political leaders prove to us that they value winning arguments and elections more than doing the right thing or providing good service to us, their customers.

One of the virtues of capitalism is that it keeps businesses in sync with the sensitivities of their customers, not in a superficial sense -- leading in the next poll -- but in a very real sense -- giving them what they need and want. While the rest of America values cooperation, Washington values conflict so much so that it has become the norm. It's business-as-usual to bash an idea only because it came from the other party and to defame an individual simply because he might win if you don't. When that happens, America, the customer, loses.

Whether any of us like it or not, our behavior exposes our real values. The behavior of our leaders in Washington is telling. It demonstrates clearly that they are experiencing a crisis of values. The solution is not that difficult: our political leaders need only look to the capitalism they hail and the people they serve to find it. They could start by asking themselves the same things entrepreneurs ask all the time: what is my product? How can I make it better? How can I create a win-win for both me and my customer?

Service above self-interest. Cooperation, collaboration, civility and respect. These values are demonstrated in the daily activities of most of us most of the time. Our parents, teachers and coaches drilled these old-fashioned values into us in a thousand ways. Remember "there's no 'I' in team?" It's a simple concept, and there are other names for it -- names like leadership, character, and sacrifice.

Washington may be broken, but I'm convinced that America is not. When the values of our leaders in Washington again reflect the values of ordinary Americans, Washington will start working again.

To find out more about America's values, go to www.purpleamerica.us

 
 
 
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HUFFPOST SUPER USER
OneManRoaring
Tech specialist, former educator & active citizen!
06:21 PM on 09/28/2011
Most things in America may work, but my experience has been that a good number of those THINGS worked better in the past!
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HUFFPOST SUPER USER
mrose001
VOTE 2012 for a change that will ROCK Washing
04:27 PM on 09/27/2011
Many have pleaded for the courtesy and civility you expound. Ex Presidents, and other political leaders and world leaders called for civility and declared the political theatrics of Congress is "SAD" while others declared it pathetic. The example of our Congressional leadership team is an embarrassment to the World.

As President Clinton recently stated the American voters elected this Congress and must vote them out of office. Evidently the suffering from our sad economy and crumbling infrastructure has not affected enough American's yet to make them mad enough to get involved and get out and vote for a change. The majority of Americans are more aware of what is happening in football than they are in Washington.

We have 14 months to evaluate the candidates, and support those who say they will go to Washington and do the job our current Congress refuses to do. As Americans who care, and have been deeply affected by what this dysfunctional Congresses have not done for our country, we need to get involved, get others involved, educate, and make a change in Washington incumbency that will go down in history as the year American's spoke out and made the change that moved our country forward with hope for a bright future.
10:44 AM on 09/30/2011
Absolutely right mrose001 - Americans obviously thought they would come out ahead with the current mix of Congressmen and Representatives, and now gearing up to the 2012 elections, we're the only ones who can send the message that the current methods are not OK with the majority of Americans. We have to vote in leaders who are willing and open to working together for the benefit of the people, not the party, or some obstructionist mindset that doesn't realize that saying no to everything causes damage as well.
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HUFFPOST SUPER USER
Carl Caroli
Give peace a chance
12:08 PM on 09/27/2011
In the real world, people get paid and keep their jobs for accomplishing things. In Washington, they get paid for posturing. I'm starting to think term limits is the only answer.
HUFFPOST SUPER USER
inmyhumbleopinion
Vote third party.
11:22 AM on 09/27/2011
I wholeheartedly support your POV and agree it's the way most of us live. However, until we all demand changes in the law that keep corporate money and lobbyists out of Washington, I'm afraid that political polarization and obstructionism will be difficult, if not impossible, to eradicate.
nothingchanges
too soon old, too late smart
10:40 AM on 09/27/2011
"We are trying to change the tones in the state capitals -- and turn them toward bitter nastiness and partisanship."

"Bipartisanship is another name for date rape."

"Our goal is to inflict pain. It is not good enough to win; it has to be a painful and devastating defeat. We're sending a message here. It is like when the king would take his opponent's head and spike it on a pole for everyone to see."

"[Democrats] will only become acceptable once they are comfortable in their minority status. Any farmer will tell you that certain animals run around and are unpleasant, but when they've been fixed, then they are happy and sedate."

All quotes attributed to one Grover Norquist...............http://en.wikiquote.org/wiki/Grover_Norquist

The same man that 95% of Republicans in Congress have signed a pledge to.

There's a reason things have gotten so bad in Washington and politics in general..................
it's intentional.
10:22 AM on 09/27/2011
Great observations on the current state of politics, and I agree 100% that America isn't broken! The will of the people has to let politicians know that their actions are not what we sent them to Washington to do! If they truly represent us, they have to step up and act accordingly.