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Susan Smalley, Ph.D.

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When Kindness Is a Mark of Success

Posted: 05/28/10 10:50 AM ET

My family attended our son's graduation over the weekend at the University of Vermont where the commencement speaker was Eric K. Shinseki, United States Secretary of Veterans Affairs. Aside from delivering a short and rather entertaining speech, he got across a pretty simple message to the emerging graduates: the real mark of success is kindness, and sharing that with others.

We sat through 3,000 graduates receiving their diplomas (a four hour ceremony) and celebrated with brunch afterward. Toward the end of the day, my husband and I and our new graduate took a walk from the hotel to the small town of Burlington where we ran into a young boy asking if we had any paper towels. Handing him a few Kleenex we turned to walk away, when we all stopped and turned to follow him asking ... do you need more? Is everything okay?

As we looked to him, around the corner came a mother carrying her small child with blood gushing from his head - obviously having fallen in some sort of accident - and a small brother crying and trailing close behind. The mother calmly asked us to drive them to the hospital as the child screamed in pain and fear, blood now covering the mother's arm completely as she struggled to hold him and calm him while trying to get help. The three of us led the mother quickly to our car as we talked to the younger brother and helped calm him down. My son jumped into the driver's seat and calmly but quickly drove us to the emergency room at the UVM hospital where the mom and child were met by an immediately responsive hospital staff. As the mom began to talk to the staff, we said goodbye and returned to our hotel to walk again to town for dinner.

It was a perfect example of people helping one another - what we all do in a crisis - and what many of us do on a day to day basis: be kind to one another. I heard the other day that the Dalai Lama said we, as a people globally are becoming more compassionate, and the only reason we don't all know it is that the media focuses so much on the negative: disasters, war, crime and horrors in the world. I am constantly reminded of the kindness of strangers, of our humanity, in the way people go out of their way to help one another - crisis or not. At the same time I know there are people acting cruelly to one another in areas where people have become hardened by war, violence and poverty. But then I think of the people I have met in my travels to India, South Africa, Kenya, Malawi and many other countries around the world, and I know that I see kindness far MORE than cruelty, and I see people working to stop the cruelty that exists. I know I am far luckier than many in the opportunities I have had in my life but I see the kindness of humans - our humanity - across economic, educational, religious and other socioeconomic differences. Perhaps the Dalai Lama is right and we are evolving into a kinder species with time, or perhaps that basic kindness has always been there it just becomes overshadowed by the rarer cruelties of humans that demand our attention to stop them and to assure they will not happen again.

As I see our three children grow into global citizens of the world, I see their kindness to one another, their friends, and strangers on a day to day basis. And I see the same in my friend's friends, and the kids whose parents I do not know, and the kids I meet when traveling all around the world. Perhaps it is worth reminding us of our human kindness and to remind us to notice it every day; and as the commencement speaker suggested, to keep expanding it in all we do.

I share this Maya Angelou quote whenever I can, and in light of the commencement speaker's message to new college graduates as they venture out into the world to gain 'success.'

I've learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.

 

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My family attended our son's graduation over the weekend at the University of Vermont where the commencement speaker was Eric K. Shinseki, United States Secretary of Veterans Affairs. Aside from deli...
My family attended our son's graduation over the weekend at the University of Vermont where the commencement speaker was Eric K. Shinseki, United States Secretary of Veterans Affairs. Aside from deli...
 
 
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HUFFPOST SUPER USER
murmur55
08:03 AM on 06/01/2010
This doesn't have anything to do with kindness. We are hard wired to act in certain ways when under stress of an emergency or providing for an injured child. Real kindness is much more difficult.
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04:25 PM on 05/31/2010
Thank~You.

Kindness is the language which the deaf can hear and the blind can see.

~Mark Twain
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HUFFPOST SUPER USER
jedime
i am.
10:48 AM on 05/29/2010
I am moved to tears. Thank you for sharing your beautiful experience! I believe that our true nature as humans is well-being and love. When we share it with others by helping, or even by writing about it so that others can see that there is kindness among strangers, the love and kindness created by the initial exchange expand outward in a ripple-effect, and touch the lives of more folks than we'll ever know. The world isn't a horrible place; that's just fearful thinking fed by negativity, as the Dalai Lama says. The more positive acts we do will reach the fearful, and it is my hope they will have a change of heart and want to put out good and turn away from their fears. and so it spreads.....
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HUFFPOST SUPER USER
khanti
Cultivator
12:42 AM on 05/29/2010
A friend in need is a friend indeed. I am very pleased for you and your family to have the oppotunity to help someone in suffering. That feeling you experience when you help someone is one of purity. Now you can understand by what the Buddha mean purification of the mind/heart.
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06:06 PM on 05/28/2010
For years I had this quote on my bulletin board:

"What are the first three rulles of Spirit?
1. Be kind
2. Be kind
3. Be kind." ~Unknown


Thank you for this article.
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HUFFPOST BLOGGER
Susan Smalley, Ph.D.
09:26 AM on 05/29/2010
there's a quote attributed to henry james...

there are three important things in life: the first is to be kind, the second is to be kind and the third is to be kind

one of my favorites
05:02 AM on 06/01/2010
Hello Susan,

I would also say, that the most important achievements in life are first to do kind; the 2nd is to do kind and the 3rd to do kind. Being kind is often not enough and in the face of having to make choices and actions, it can be difficult to remember being kind or get confused how to be kind. Evaluating our choices and actions and the possible impacts they will have on others can help in Doing more kind. Thanks for the reminder.
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Deborah Schoeberlein
12:39 PM on 05/28/2010
This is a lovely article, and a grand celebration in honor of your son and family. Thank you for sharing!
05:39 AM on 05/28/2010
Kindness to one another is the greatest good that can happen through interpersonal relationships; not only are you relieving somebody's pain or burden, you also put smiles on some faces that may have undergone some adversity. Even in our daily interactions, kindness may not be by actions alone, but by words of comfort that can lift dispair in some hearts. Our acts of kindness or words of comfort ALWAYS have reverbrating soothing effects within the family, community and the environment and are repayed likewise when we least expect.
06:29 PM on 05/27/2010
What a great reminder of the way what we focus on increases in our awareness. It is up to us to choose what we give our attention, and kindness and beauty are all around is--if we'll only notice. Thank you.