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Susannah Meyer

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The Controversy Over Apple's Factories

Posted: 02/17/2012 9:22 am

Every week at my school, I hear person after person complain about their Dell laptop. Students constantly wonder why our school doesn't use Apple products. We've all been told the reason is because of insurance and financial convenience. But recently, worker conditions at Apple factories, along with Apple's response to this situation, have both shown themselves to be factors that may substantiate the school's choice of products.

In the last month, Apple Inc. has released an audit stating that nearly 100 of its factories force more than half of their workers to work over 60 hours every week, with extremely abusive conditions throughout each day. Apple has also announced that it was responsible for multiple aluminum dust explosions in factories in China that killed four workers and injured 77 others. Workers are reportedly woken, having slept in crowded dorms on site of the factories, in the middle of the night and forced onto 12-hour shifts whenever Apple needs to make any adjustment to a product. Not only that, but Apple has also admitted to child labor.

With Apple's reputation usually being perceived as reliable, it was expected that Apple would fix this surprising dilemma. Although the company looked at this situation in a more serious light than a previous situation of a string of worker suicides, it appears as if Apple just wants to change the image of working conditions in factories and not the conditions themselves.

Through "reputation management" consultants, Apple has been giving apologies in an extremely vague manner, leaving a huge gap of transparency, as well as getting involved with the Fair Labor Association. However, this seemed to be enough for most means of media and, surprisingly, even some activists. These meaningless actions did not slip by some more doubtful thinkers who have rightfully said that these apologies came about as a result of consumer pressure.

The way Apple is handling this leak of knowledge mirrors how Nike first handled a situation when information of their horrible, sweatshop-like factories got out to the public. Nike became affiliated with the FLA, just as Apple has, and was known to spend hundreds of million of dollars on factory "monitoring," all of which led to little avail. Apple, which seems to be going down the same path, will hopefully have a different outcome. The reason why this type of monitoring does not make any real impact is because the workers' rights 'experts' who are hired either work directly for the corporation they are monitoring or in 'NGO' mode. As stated in an article on AlterNet, "NGOs sell their monitoring services to the big brands that are seeking cover while their supplier factories continue the same profitable patterns of worker abuse." Through this, which will lead right back to the same issue, it is clear that Apple has not made astounding progress, for just last week Terry Gou, CEO of one of Apple's manufacturers, Foxconn, referred to his workers as 'animals.'

This transparent attempt to conceal the abusive conditions of Apple's factories leads to a less than desirable impression. The fact that Apple appears to be just trying to hide these horrible conditions in order to save its reputation actually seems to lessen the company's reputation as a whole. In my opinion, having these conditions present in the first place is wrong, but apologizing solely to please the media without taking action to better the factories far surpasses being just wrong.

This being said, an order of over 500 Apple laptops, chargers, disk drives, and other accessories would most likely take a toll on these strained factory workers. Insurance and convenience may be two practical reasons as to why my school chooses to use Dell products, but the state of Apple's factories may now serve as one ethical reason that supports the school's choice.

 
 
 
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HUFFPOST SUPER USER
eilish
Life ain't like a box of chocolates
10:18 PM on 02/21/2012
Yes, but Dell? I've owned 4 in the past 5 years simply because they keep dying and my insurance has to replace them. If I can get out of the cycle I'm buying a Toshiba, the brand that my insurance says fails least often.

I understood that most companies including Dell used the same labor providers for their Chinese factories, so although I don't excuse or condone Apple's use, why do the others get off scott-free?
This user has chosen to opt out of the Badges program
05:30 PM on 02/22/2012
I took this angle only because it was targeted for the students at my school, who constantly complain and say they want Apple laptops. I wasn't making a case for Dell. See my WordPress link below!
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HUFFPOST SUPER USER
eilish
Life ain't like a box of chocolates
09:11 PM on 02/22/2012
I know Dell does a lot of donating for schools etc. and that's a great thing. Apple laptops? Seriously?

Your students need some serious educating in the realities of economics and federal government budgeting. Hmmm - as do most of the kids out there. I just shake my head, but I know very well if I had kids today they'd be right up there moaning at me for iPads.
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HUFFPOST SUPER USER
Ppenguinator
Life's too imprtant to be taken seriously.
04:29 PM on 02/21/2012
And another huge reason not to use Apple in schools: Windows is industry standard. How would an office manager react to a potential employee who didn't now how to use Windows?
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HUFFPOST SUPER USER
theveggiedude
my body is a temple, not a living graveyard
05:56 PM on 02/21/2012
As long as the potential employee knows Microsoft Office, who cares about the operating system? The internet? Its platform agnostic.

However, Google banned Windows from all their employees about 4 years ago. Visit the Googleplex. the employees walk around with MacBooks. Same with Facebook and Twitter, and even at Genentec.
07:15 PM on 02/28/2012
Office manager? I work for startups with less than 10 employees. I work in coffeeshops, coworking spaces, my bedroom, friend's houses, on planes and trains and buses.

My fellow students prefer different OSs for different reasons, but I don't know anyone whose goal is to work in a cubicle environment with an office manager. One of my classes this quarter is about how to create video prototypes for our mobile applications. We're learning how to create our own industry vs. relying on corporations for jobs that don't exist and may not exist in the future.

Using Apple hardware doesn't have an impact on being able to use or learn Windows. It's easy to run Windows in boot camp or in a virtual machine.

Apple made more money off iPhone sales last quarter than Microsoft made from all of their products combined.
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HUFFPOST SUPER USER
Rob Huggins
09:54 PM on 02/28/2012
I work for a company that hires me out to different companies on a regular basis, and I develop for even Apple products from time to time, even though I never work on anything other than Microsoft and Adobe products to do so.

In my experience, all artistic companies used Macs. Everything from graphic design to fashion design seems to use Apple most of the time. Even some companies that are all Microsoft seem to have artistic departments that use Apple.

This is still the minority of businesses though. Every other type of company I've worked for with one exception has been PC only. Chances are, if you are an artist type of person, you have a good chance of getting a job on an Apple, otherwise get ready to use Windows unless you win the lottery or somehow convince investors you are smart enough to invest millions in.
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Footwarrior
Progressive Apparatchik
10:25 AM on 02/21/2012
Most of the media focus has been on Apple, but Dell also uses Foxcom as a supplier.

"The continuing reports of deaths and distress at Foxconn have created a PR problem for Apple, which is seen as the principal user of the company's facilities. So far Hewlett-Packard, Microsoft and Dell, which also use Foxconn for assembly work, have not commented on their use of its factories."

http://www.guardian.co.uk/technology/2012/feb/20/foxconn-raise-wages-apple-contractor?newsfeed=true
HUFFPOST SUPER USER
frank1946
Tell the Truth
04:59 AM on 02/21/2012
Competition is Hell !

So is Foxconn.

Tech is cheap now, Apple just trying to be strong. Fair Labor Association is a PR stunt.

They just doubled pay for the 3rd time again. I prefer Korea products over China or America.
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03:29 AM on 02/21/2012
Excellent.
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Spock
You are completely, absolutely, illogical
02:32 PM on 02/20/2012
How much more would Apple or Dell products cost if assembled in the US?
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HUFFPOST SUPER USER
becky bradshaw
"In a time of universal deceit, telling the truth
08:35 PM on 02/20/2012
An iPad would cost approximately an additional $24 if manufactured in the U.S.

China workers $8 per iPad ($1.36 per hour), 1.6 percent of the sales price.
China workers $6.50 per iPhone ($1.36),

Korean workers $34 per iPad ($14.20), 6.8 percent of the sales price

United States $61 per iPad ($25.65),

References:
http://news.cnet.com/8301-13506_3-57378208-17/are-chinese-factory-workers-getting-just-$8-for-every-ipad-sale/

Manufacturing Production Workers Unit Labor Costs (2008 USD)
http://www.cargofacts.net/group/acmgresearch/forum/topics/china-maintains-significant?xg_source=activity

http://thesocietypages.org/socimages/2011/12/29/the-innovation-trap-how-the-iphone-isnt-saving-america/
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HUFFPOST SUPER USER
theveggiedude
my body is a temple, not a living graveyard
05:41 PM on 02/21/2012
Labour only constitutes 5% of the iPad. The vast majority of the product depends on the bill of materials and having all the suppliers in one location is key to the chinese success story.

“The entire supply chain is in China now… You need a thousand rubber gaskets? That’s the factory next door. You need a million screws? That factory is a block away. You need that screw made a little bit different? It will take three hours.” - New York Times
11:42 AM on 02/20/2012
Dell uses Foxconn's factories to manufacture their products too.
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HUFFPOST SUPER USER
theveggiedude
my body is a temple, not a living graveyard
05:58 PM on 02/21/2012
...and as long as they don't audit the place, know one need know what abuses might be there.
This user has chosen to opt out of the Badges program
03:37 AM on 02/20/2012
If you didn't already know that 'Made In China' has always translated to 'Made by Slaves' ... where have you been?

These conditions were only allowed to exist because Americans put 'lowest price' above all other factors, and American corporate executives place 'highest margin' above all other factors.

When you care more about *how* something was made than *how much*, this will change. Not until.
12:10 PM on 02/20/2012
As someone who works with Chinese factories and sources products from China I can say that your statements are false. "Made in China" does not translate to "Made by Slaves" My colleagues in Chinese factories have weekends and holidays off, and get to take personal time off when needed. The other week one of them got to go home for 3 days for her sisters wedding. The conditions written about in this article are specific to Foxconn.
02:39 PM on 02/24/2012
FYI the Chinese government pins the yuan in such a way that earning $1.36 an hour, works out to like almost 9 RMB and is actually a good salary in many regions. I know people that have traveled in China for over 6 months around $5000 comfortably. We see it as cheap/slave labor because we assume no on can live on that. In China many factory workers also live in apartments at the factory which provide food, medical, and regimented health systems. Their society and culture are entirely different that ours. Your statement is actually a very Western judgmental one.
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HUFFPOST SUPER USER
wonderYrednow
¿Y read backwards?
08:01 PM on 02/19/2012
Ms. Meyer,

In my several visits to China, I found the factories i toured to be almost exactly the same in regards to their quality of life concerns, that is, there were none.

Perhaps the recent focus on Apple's factories will bring into sharper focus the conditions of all factory workers in the world, but to think that Dell factory workers have any advantage over Apple factory workers might be a bit of a stretch.
This user has chosen to opt out of the Badges program
04:01 PM on 02/21/2012
See my WordPress link below!
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HUFFPOST SUPER USER
wonderYrednow
¿Y read backwards?
04:49 PM on 02/21/2012
I will, keep up the good work !
05:53 PM on 02/19/2012
Sounds like I've purchased my last Apple product.
07:27 PM on 02/28/2012
Susannah has writing skills and should be proud of her words being so widely published at such a young age. However, I find it frustrating that she did what many people did - see the shocking factory stories, conclude that they were Apple-specific, and decide that avoiding Apple would somehow avoid the problem because other companies must be operating differently.

They aren't. Not purchasing Apple products won't solve the problem because there's no such thing as "fair trade" technology. Dell is doing the exact same thing, and so is every other company you could purchase a laptop or mobile phone from.

Apple responded by beginning to have their factories audited independently. So far no other company has followed suit... including Dell, Microsoft, HP, etc. http://seattletimes.nwsource.com/html/businesstechnology/2017612845_chinalabor28.html

This isn't me defending Apple - the situation is awful, and they should be ashamed. But what they need doesn't currently exist in the U.S. and their only solution would be to create the factories here.
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Kache
Citizens, Unite!
05:00 PM on 02/19/2012
The fact that Susannah Meyer was unaware that Dell (and others) also use the Foxconn plant is a regrettable error on her research. That said, her main point was that schools should strive to buy products from companies that live up to the very standards that are taught to their students. And for making that point, Susannah Meyer deserves praise. No school would think of teaching students that businesses have the right to abuse employees, or to flee a country where such abuse is illegal and exploit employees elsewhere just to circumvent those laws. Unfortunately, for all of us, that subject was never brought up in school when Steve Jobs and Micheal Dell went to school. Because of Susannah Meyer it's going to be a subject in at least one high school - and we all benefit from it.

Thank you Susannah!
This user has chosen to opt out of the Badges program
04:01 PM on 02/21/2012
I really appreciate this!
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Kache
Citizens, Unite!
03:19 PM on 02/22/2012
Don't get discouraged Susannah. Your main point was correct, and very well put. When proposing an alternative, I always find it useful to construct a test and follow the alternative to see if it gets us to a better solution. Believe me, you are certainly not the only one who's failed to do that - frequently professionals with decades of experience fail to do it too.

I look forward to reading your articles again.
This user has chosen to opt out of the Badges program
11:50 AM on 02/19/2012
Lesson learned! Please take a look:

http://person1234.wordpress.com/2012/02/19/the-controversy-over-apple-and-dell-factories/
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HUFFPOST SUPER USER
wonderYrednow
¿Y read backwards?
04:52 PM on 02/21/2012
Well DONE, Ms. Meyer !
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HUFFPOST SUPER USER
becky bradshaw
"In a time of universal deceit, telling the truth
01:27 PM on 02/18/2012
Apple's new CEO, Tim Cook, demonstrated his problem solving during a Foxconn audit in June of 2010. Cook led a team investigating why Foxconn workers had been jumping off the top of buildings.

Mr. Cook's team recommended a 24 hour "Care Center" and required Foxconn to install nets.

http://www.dailymail.co.uk/news/article-1357833/Apple-responds-suicides-Chinese-Foxconn-factory-hanging-nets.html
07:31 PM on 02/28/2012
Apple responded by beginning to have their factories audited independently by a labor group. So far no other company has followed suit... including Dell, Microsoft, HP, etc. who all use Foxconn as well as differently named groups that are no superior in terms of labor conditions. http://seattletimes.nwsource.com/html/businesstechnology/2017612845_chinalabor28.html

This isn't me defending Apple - the situation is awful, and they should be ashamed. But what they need doesn't currently exist in the U.S. and their only solution would be to create the factories here.
This user has chosen to opt out of the Badges program
11:36 AM on 02/18/2012
Thank you for your criticism. I would just like to say, however, that the reason I chose this angle was because people at my school constantly complain about their Dell computers. I wasn't making a case for Dell laptops, but I was just referencing the controversy.
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HUFFPOST SUPER USER
wonderYrednow
¿Y read backwards?
08:02 PM on 02/19/2012
FnF'd for your post and your blog.
10:00 AM on 02/18/2012
Problem is your Dell was made by the same folks in China and it runs Windows.

You can buy once or cry twice. Buy Apple and cry once. Apple computers are just all around better: better quality, better OS, more stable, includes all the software a basic user needs, isn't nearly as suceptible to viruses, and most importantly, you'll enjoy using it without problems for many years.
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HUFFPOST COMMUNITY MODERATOR
mairs
Four legs, good.
01:20 PM on 02/18/2012
I have three Dell computers, made in 2000, 2005, and 2009. All three are still running just fine. I like Apple too and have an iPhone and an iPad, I just don't see a big difference in reliability when I talk to my graphic artist friends who have Macs, and my Dell computers.
07:19 PM on 02/18/2012
There isn't that much difference under the hood. They both contain the same basic parts from the same suppliers...
HUFFPOST SUPER USER
Draekia
Open-minded thinker and traveller
08:09 PM on 02/20/2012
It often comes down to the quality of the machine you purchase. That is, many people tend to lean towards the bargain-basement type of machine and then complain that it doesn't work very well (you get what you pay for!)

When you compare Apple products to similar quality Dell products, there should be almost no differences in reliability.
07:18 PM on 02/18/2012
LOL, you can buy 3 Dells for the price of a single Apple...
11:32 PM on 02/18/2012
I have to say that every Mac I've ever owned has been rock-solid. Apple's build quality is excellent and their software just works, and works well. The only thing wrong right now is that I've filled up my hard drive with work documents. I need a bigger hard Drive, which I will install soon. My Mac will follow me to my grave. I've started saving for a new mac Mini that I will but when Mountain Lion Comes out. Talk about Security overkill. Hardly a handful of trojans, and even fewer actual viruses, and over 55 million macs sold. With Mountain lion they're going to digitally sign all application downloads. Wow. You can but 12 KIA's for the price of a BMW. You get what you pay for.