American Airlines Worker Fired For Reply To Web User
American Airlines has been caught in a row over customer engagement after it fired a contract worker for responding to a complaint about their website...
American Airlines has been caught in a row over customer engagement after it fired a contract worker for responding to a complaint about their website...
The New Yorker | James Surowiecki | Posted 11.02.2009 | Books
Amazon and Wal-Mart hardly seem reckless, though. So why did they go to war? The answer is that they didn't, really. Sure, Wal-Mart is making a statem...
Posted 10.30.2009 | Denver
Airlines cancelled dozens of flights and 3-4 hour waits this week as DIA struggled to clear nearly two feet of snow off of runways. The ordeal create...
nypost.com | Posted 10.29.2009 | New York
Richie Notar -- the globe-girdling co-owner of the Nobu restaurant chain -- will be more careful mixing sleeping pills with alcohol after a meltdown o...
AP | JOAN LOWY | Posted 10.14.2009 | Denver
WASHINGTON — The Federal Aviation Administration on Wednesday proposed levying multimillion-dollar fines against United Airlines and US Airways for safety violations, including flying a plane after mechanics stuffed shop towels into an engine.
The agency said it has proposed a $5.4 million fine against US Airways of Tempe, Ariz., for operating eight planes on a total of 1,647 flights from October 2008 to January 2009 in violation of safety directives or the company's own maintenance rules.
The agency also said it is proposing a $3.8 million fine against United of Chicago for operating one of its Boeing 737 aircraft on more than 200 flights with shop towels covering openings near where oil collects in the bottom of the engine instead of using protective caps required by the carrier's maintenance procedures.
Under FAA rules, the airlines have 30 days to present mitigating evidence before the agency can impose the fines. It's not unusual for fines to be reduced as the result of negotiations.
The hefty fines reflect the large number of flights that were allowed to carry passengers in violation of safety requirements, FAA spokeswoman Alison Duquette said. The agency doesn't know how many passengers were on the flights, she said.
The Boston Globe | September 30, 2009 04:16 PM | Posted 09.30.2009 | Home
An American Airlines plane is being held at Logan International Airport this afternoon for inspection after a threatening note was found in the lavato...
AP | HARRY R. WEBER | Posted 11.17.2009 | Chicago
ATLANTA — American Airlines' parent company said Thursday it is taking on significant new debt at a time when revenues are being hammered, but t...
AP | Posted 08.25.2009 | Home
BOSTON — An American Airlines flight bound for San Juan, Puerto Rico, has returned to Boston for an emergency landing about an hour after takeof...
Tim Berry | Posted 08.21.2009 | Business
Committees don't make great software. It takes a single person, an author. Maybe he gets some help. Teams don't do it.
NBC New York | Jennifer Millman | Posted 07.31.2009 | New York
A bird strike has once again endangered a plane flying near LaGuardia Airport -- an incident that recalls the near-miss celebrated as "The Miracle on ...
Annie Roboff | Posted 07.26.2009 | Business
Like the American auto industry, our airlines were the first and the best. But now it's other countries and the Richard Bransons of the world that are leading the way in delivering a great product.
AP | JOSHUA FREED | Posted 07.21.2009 | Business
MINNEAPOLIS — As if charging $15 to check a bag weren't enough, two airlines are asking for $5 more beginning this summer if you pay at the chec...
AP | DAVID KOENIG | Posted 07.12.2009 | Business
DALLAS — American Airlines said Thursday that advance bookings through late summer are down from last year, and it will cut about 1,600 jobs as ...
AP | EILEEN NG | Posted 07.09.2009 | Business
KUALA LUMPUR, Malaysia — The world's airlines will collectively lose $9 billion this year _ nearly double the previous projections _ and face a ...
wsj.com | SCOTT MCCARTNEY | Posted 07.05.2009 | Business
If you thought legroom on commercial airlines was already cramped, get set to be squeezed some more. New Boeing 737-800s now being delivered to Ame...
AP | Posted 06.21.2009 | World
LONDON — An American Airlines pilot failed a breath test at London's Heathrow airport, the airline said Thursday. Fort Worth, Texas-based Ameri...
Yahoo! Finance | Joshua Freed | Posted 06.19.2009 | Business
MINNEAPOLIS (AP) -- Airlines are doing a better job of taking care of the passengers they still have, according to a new study. The increase came as ...
Washington Times | Nicholas Kralev | Posted 06.18.2009 | Business
Do you rely on the media to tell you about changes in your preferred frequent-flier program? If you did that when American Airlines introduced its one...
HuffingtonPost.com | Arthur Delaney | Posted 05.17.2009 | Business
American Airlines is bleeding money, and its unions say they are subsisting on peanuts in coach while corporate executives sip champagne in first clas...
Reuters | Posted 05.04.2009 | Business
(Reuters) -- AMR Corp's (AMR.N) American Airlines is in early talks to raise cash from its credit card partner, Citigroup (C.N), by selling it frequen...
AP | DAVID KOENIG | Posted 05.03.2009 | Business
DALLAS — Unions at American Airlines have picketed, worn buttons and rented billboards to protest what they consider unseemly management bonuses...
Don McNay | Posted 05.02.2009 | Business
I used to schedule an out of town trip then meetings the next day. Now I can't. I am not sure if I will get back or if I will get home exhausted and stressed.
Lora Somoza | Posted 04.27.2009 | Living
I was flying out of New York the other day and was pleased as punch to find I could get a little web surfing done. So as your friendly neighborhood sex columnist, I went looking for some sex.
Fortune's Stanley Bing | Posted 04.24.2009 | Business
When is enough of a good thing way too much? When you're flying American (AMR). Somewhere along the line somebody must have done a focus group or some...
Mike Papantonio | Posted 04.12.2009 | Business
As Sullenberger continues to speak out, he should make it clear that all the pilots and crews who are still operating in the deregulated airline industry are truly heroes.
The Telegraph | Tom Chivers | Posted 11.09.2009 | Technology