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Business Communication Skills

10 Tips to Enhance Your Vocal Leadership

Arthur Samuel Joseph | Posted 05.30.2014 | Business
Arthur Samuel Joseph

Great leaders communicate their drive, passion and commitment not simply in their rhetoric, but embody them in the tones of their voices, through their body language, in the very sinews of who they are.

Worst Email of the Week

Erin Donley | Posted 03.19.2014 | Business
Erin Donley

An email arrived from a friend who runs a business course for entrepreneurs. Her new sessions start this week. "Hi Erin. I noticed your article about...

Attractive and Effective Communication With People Who Have Big Egos

Michael Rooni | Posted 01.23.2014 | Business
Michael Rooni

1. Communicate issues and propositions, not personal attacks. Personal attacks will immediately push them into a defensive and confrontational mode and they will not be inclined to agree to anything you have to say.

Your Brain Is Hooked on Being Right

Judith E. Glaser | Posted 05.04.2013 | Small Business
Judith E. Glaser

Connecting and bonding with others trumps conflict. I've found that even the best fighters -- the proverbial smartest guys in the room -- can break their addiction to being right by getting hooked on oxytocin-inducing behavior instead.

The 4 Most Dangerous Letters in Business

Mark Goulston, M.D. | Posted 11.17.2011 | Healthy Living
Mark Goulston, M.D.

When sending email, people's brains, bodies and minds are keyed to interaction not with a person but with a machine. Thus, they easily say or do things they wouldn't normally do with a person.