It's noisy out there. Everyone wants to be noticed. Yet, so many people ignore this simple and easy tool that I guarantee will set you apart.
At any moment, an unhappy customer can share their opinion with the masses through social media and the web, negatively affecting your business. That's why it's important to create an excellent experience for your customers to help develop your company's relationship with them.
The truth is that I donate my services quite regularly. But if I'm going to help you move forward in your career and keep my own, we need to get on the same page when it comes to valuing one another's time and expertise.
Regardless of age, stage, or profession, it constantly amazes me the little things people do to sabotage their future success.
I am increasingly concerned that technology enablement is eroding our commitment to relationship building. We've forgotten how to make those face to face meetings worth the extra time and expense.
English is often considered to be the international language of business, but, as business grows more global, it's becoming more important than ever f...
The average person is bombarded with 75 emails a day and urgent emails often get lost in the clutter. Fortunately, though, email management tactics are easy to implement. Three strategies you can adopt to start controlling your inbox
Here's something obvious: We live in a sickening world of non-stop info. Here's something maybe less obvious: Sometimes, the best time to get an important person's attention is to hit 'em up at a weird time.
To some, having good manners is akin to a "foreign language" in that they are not used to expressing gratitude, giving thanks and being polite.
By Corrie Pikul Here's how to make a memorable impression (in a good way) at your holiday shindig. Even if you've never, ever been the kind of e...
A handsome business card, properly presented, always makes a good impression. A business card is an extension and expression of you. Here are some tips on business card etiquette.
My business will sometimes send small gifts, such as a book or a box of candy, to people who have helped us. Over the years, a pattern has developed.
Sometimes I reach the digital tipping point when my inbox is flooded with emails of newsletters that I never signed up for, nor did I have any interes...
Here's a little history lesson for you: During the presidencies of George Washington and John Adams, the traditional White House greeting was a bow, s...
They say you never forget your first time. My first job requisition posting as a brand new human resources representative was back in the days when n...
