In today's information-saturated landscape, one of the most valuable skills you can acquire is the ability to tell stories. If you want to be a good storyteller, practice listening to others. A crucial part of good storytelling is empathy: the ability to perceive and intuit what others are experiencing.
Every company these days knows they have to get social. Yet often, even when organizations think they're embracing social media in a big way, they aren't. For most companies, social means marketing. It equals Facebook likes and Twitter followers. But that's just the price of entry into the social world we -- the 1.5 billion people using social networks -- are crafting around us.