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Consumers Union

Protecting You From Credit Report Errors, Unreliable Scores

Pamela Banks | Posted 04.15.2014 | Business
Pamela Banks

Aleta from Mena, Arkansas, has had a hard time getting a decent rate on a car loan all because of a mistake on her credit report. The problem started...

I Want a Bigger Cable Company, Said No One Ever

Chris Meyer | Posted 04.15.2014 | Business
Chris Meyer

A combined Comcast/Time Warner has implications for millions of consumers around the country, so it's no wonder that this issue has struck a chord with so many people.

GM Recall: What Needs to Happen Next

Ami Gadhia | Posted 04.03.2014 | Politics
Ami Gadhia

As the answers come to light, Consumers Union, the policy and advocacy arm of Consumer Reports, has a list of policy recommendations to raise the bar for accountability and help prevent another safety crisis.

Hanging Up on Robocalls

Chris Meyer | Posted 03.04.2014 | Business
Chris Meyer

Do you feel like you're getting bombarded with robocalls -- those annoying, prerecorded calls from telemarketers?

The Incredible Shrinking Airline Industry

Bill McGee | Posted 01.25.2014 | Business
Bill McGee

Now that the proposed merger of American Airlines and US Airways appears to be moving forward, questions linger about how the deal will impact air travelers.

Why You Don't Have to Wait to Do Your Health Insurance Research

Chris Meyer | Posted 01.23.2014 | Politics
Chris Meyer

You need to beware of other websites posing as marketplace look-a-likes. The policies may be real, but they won't necessarily be the same plans available through your state's marketplace, and you may be passing up a chance at getting a better deal and financial help with your premiums or out-of-pocket costs.

Is Verizon Wireless 'Profit Pumping,' Dumping Expenses Into the Wireline Networks? Time to Investigate

Bruce Kushnick | Posted 01.23.2014 | Business
Bruce Kushnick

New Report Leads to a Call for an Investigation of Verizon New York and Verizon's affiliates including Verizon Wireless and "Verizon Services." On Se...

The FDA: Working Hard to Protect Industry

Kristin Wartman | Posted 09.23.2013 | Green
Kristin Wartman

Looking more closely at these decisions, however, it seems that the FDA is really more interested in appeasing industry, than doing its duty to protect the public. So what action is the FDA really taking?

FDA Sets New Limits On Arsenic In Apple Juice

AP | MATTHEW PERRONE | Posted 07.12.2013 | Healthy Living

WASHINGTON -- Parents who have been fretting over the low levels of arsenic found in apple juice can feel better about buying one of their kids' favor...

Stand Up for Consumers

Bill Bartmann | Posted 06.12.2013 | Politics
Bill Bartmann

It is vital that the Senate confirm Richard Cordray so the CFPB can get on with its important work. The confirmation of Mr. Cordray will begin to level the playing field and guarantee every consumer fair treatment.

Time to Stop Backroom Deals That Drive Up Drug Prices

Chris Meyer | Posted 06.09.2013 | Politics
Chris Meyer

One way you can try to save at the pharmacy is choosing a generic version of the drug, instead of the brand-name medication. But some consumers may not have that option, especially when it comes to higher-priced prescriptions.

Making Our Food Safer

Chris Meyer | Posted 03.30.2013 | Politics
Chris Meyer

Deadly outbreaks of foodborne illnesses have been all too common in recent years, from salmonella-tainted peanut butter to E. coli in vegetables. We now have a real opportunity to reverse this disturbing trend, if we do it the right way.

One of the Most Helpful Parts of ObamaCare Just Kicked In, Despite Fierce Opposition From Insurers

Wendell Potter | Posted 03.09.2013 | Politics
Wendell Potter

From now on, health insurers will have to provide us with information in plain English, and in no more than four pages, about what their policies cover and how much we'll have to pay out of our own pockets when we get sick.

Holiday Gift Cards: Better Watch Out

Chris Meyer | Posted 02.11.2013 | Politics
Chris Meyer

For a lot of holiday shoppers, the must-buy gift this season isn't a laptop or a Lego set. It's neither a necktie nor a necklace. It's the gift card.

A Better Way to Shop for Health Insurance During Open Enrollment

Chris Meyer | Posted 01.21.2013 | Money
Chris Meyer

We know that health reform can be complicated and time consuming. Not everyone has the time to sit down and learn the details of the new law -- even if they wanted to. But we also know that it's critical for consumers to know what's available to them and to take advantage of the benefits.

Mr. President: Don't Forget the Back Burner

Chris Meyer | Posted 01.15.2013 | Politics
Chris Meyer

While policymakers in D.C are currently focused on keeping the country from falling off the fiscal cliff at the end of the year, we want to make sure that the White House doesn't forget about some items sitting on the back burner. These are items that are very important to American consumers.

It's Time to Make It Easier to Move Your Money

Pamela Banks | Posted 01.23.2014 | Money
Pamela Banks

Consumer frustration has only grown in the year since Bank Transfer Day as bank fees have continued to rise. It's time to make it easier for consumers to move their money so they have a real choice when it comes to where to bank.

Report Finds Consumers Want Antibiotic-Free Meat

Jean Halloran | Posted 08.20.2012 | Food
Jean Halloran

Some 80 percent of all antibiotics sold in this country are used not on people but on animals, to make them grow faster or to prevent disease in crowded and unsanitary growing facilities.

Here's How Much Closing A Bank Account Will Cost You

AP | PALLAVI GOGOI | Posted 07.30.2012 | Money

Want to close your bank account? It could cost you as much as $55. In a survey of the practices of the 10 largest banks in the country – includ...

Fighting for Consumer Rights, Fifty Years After Kennedy's Call

Jim Guest | Posted 05.15.2012 | Business
Jim Guest

Today marks the 50th anniversary of a watershed moment in the consumer movement -- the recognition by a president that consumers deserved their own set of rights.

Paying By Phone May Not Be As Secure As You Thought

Reuters | Mitch Lipka | Posted 02.13.2012 | Technology

By Mitch Lipka (Reuters) - Holiday shoppers are increasingly pulling out their phones instead of their debit cards when it comes time t...

Insurers Pressuring Obama to Defy Law So They Can Continue Keeping You in the Dark

Wendell Potter | Posted 12.31.2011 | Politics
Wendell Potter

If you have no idea what you're paying good money for when you enroll in a health insurance plan, there's a good reason for that: insurers profit from your ignorance. And they're waging an intense behind-the-scenes campaign to keep you in the dark.

Test the Toys, Not Our Kids!

Ami Gadhia | Posted 12.19.2011 | Parents
Ami Gadhia

Consumers cannot afford to wait any longer to be sure that the products they're buying for their children are safe. Recalls are simply not an adequate solution to this safety problem.

Despite Consumer Outrage, Bank Fees May Be Here To Stay

AP | By PALLAVI GOGOI | Posted 12.19.2011 | Business

NEW YORK -- Higher bank fees are here to stay. The latest third-quarter earnings reports from this week confirm that banks are struggling to make mon...

Just Label It: We Have a Right to Know What's In Our Food

Naomi Starkman | Posted 12.05.2011 | Green
Naomi Starkman

Yesterday, a broadbased coalition of nearly 400 businesses and organizations dedicated to food safety and consumer rights called on the FDA to require labeling of genetically engineered (GE) foods.