The overuse of email as an alternative to a call creates emotional distance. In advertising, it is said that the medium is the message. In this case, the medium is email and the message is "I don't actually want to talk to you."
Just as there are choices we can make to improve the nature and outcome of face-to-face communication, there are also things we can do to decrease the likelihood of problems over email, texting, and social networking.
The average person is bombarded with 75 emails a day and urgent emails often get lost in the clutter. Fortunately, though, email management tactics are easy to implement. Three strategies you can adopt to start controlling your inbox
Before sending off yet another email, ask yourself if email is really the right platform to communicate your message. Maybe a phone call would be more suitable. Or a face-to-face meeting. Or skywriting.
Some of us might not be comfortable sending invitations online, but whether we like it or not, welcome to the new world, the digital world. Here are some common questions and answers that may offer solutions to some of your digital quandaries.
With all the tools available to us, such as spell check on our computers and mobile phones, one would think we'd easily pass the netiquette test so our email etiquette would be picture perfect. Unfortunately this isn't always the case.
I am a communication purist, in that I believe the most important aspect of communication is understanding by the recipient, not precision in its delivery. However, you must ask yourself. How does a signature line serve me? It too is to provide communication. So be careful.
Here's something obvious: We live in a sickening world of non-stop info. Here's something maybe less obvious: Sometimes, the best time to get an important person's attention is to hit 'em up at a weird time.
Protocol suggests you return any message via the same medium in which it was sent. Think of it as "an i for an i." Even a quick text from your iPhone deserves at least a text back, and a phone call requires a return phone call.
"My job is very stressful, and I travel endlessly. But the people who work for me are driving me crazy. I hired them to make my life easier but all they do is create more work by filling up my inbox with hundreds of emails daily. What are some healthy tactics to reduce email stress?"
When we're unthinkingly throwing "best" at our children or "xo" at a new business contact, we may be missing a crucial leap of imagination: what the person at the other end of the line may be feeling, thinking and expecting.