Empathy they say -- not apathy, not sympathy -- is fast becoming the secret to corporate success.
I do this all the time, explain away a person's appearance and actions. I try really hard to give people the benefit of the doubt when they snap at their kids in public, cut me off in traffic, refuse to give up their seat to an old person on the train.
Everyone tries to express empathy, but many times the best way is through asking questions and listening, rather than saying, "I know how you feel."
If we're hardwired for empathy, why is there such a frequent disconnect in practice? In large part, it's a matter of awareness. Actively tuning in to this part of ourselves is critical.
It is with empathy that we can engage and empower our patients. With empathy and heart we can help our patients feel good, valued and respected.
Have you ever been labeled as overly sensitive? Do you absorb the emotions of others? There is a good chance you're an emotional empath.
At the heart of the Christian tradition lies the belief that transformation requires sacrifice. Deep and abiding change is hard. But the BP leak is only the latest sign that our society must do exactly that.
