I have two degrees in Communication and consider myself a good communicator as well as listener, but improv helped me to deepen those skills. I am a typical type-A personality who finds it hard to relax. Improv helped me learn to be present and being present helps you be better listener, because one of the fundamentals of improv is making your partner look good.
If you're trying to achieve any major change -- implement a new procurement system, maybe, or shift the way people talk to customers -- you need to enthuse a network of people into action. And it's not easy. People with good ideas sometimes fail to get momentum, while others seem strangely adept in organizing their mob.
Recently we wrote about how managing for innovation requires balancing four critical factors to produce a highly motivated and creative workforce. Perhaps the most difficult of those balancing acts is ensuring that employees have clear, meaningful goals as well as considerable autonomy in meeting those goals.