Industry is hurting, and has been since 2008. With the resulting small uplifts in pay and cuts in benefits, many employees have become increasingly disengaged with their respective management teams.

When I was fresh out of college, supervising a dozen or so telephone company technicians, I held a weekly meeting. Why? Someone told me to do it, so I did it.

For a leader, navigational listening is the most powerful tool for gathering information, for influencing others and for creating transformation; perhaps, at times, more powerful than speaking.

If you are banging your head against a particular problem, change your approach, or find a new problem. But most of all, stop trying harder.

Leadership is the desire and capacity to modify the reality around us with a specific purpose, for the people around us and with the people around us.

How does a leader initially hailed as the second-coming of Steve Jobs, ready to reinvent a 111-year-old staid retailer, crash and burn in such dramatic fashion? If JC Penney's board members had studied Amazon more closely, they might have discovered the answer.

"Self-making" requires tough work, and it requires that we undertake an ongoing journey. After all, if we don't self-make or re-make our leadership approach, we won't succeed, and many of us will be out of a job, supplanted by others who are more attuned to our new sources of advantage.

The search for summer jobs is already in full swing. Resumes and emails from eager college and high school students abound! Interns can be fantastic. But not all interns are created equal. Here are some tips for getting, keeping, and benefiting from an internship.

Several new research studies have examined the impact of power and authority upon the behavior and emotional attitudes of people in their career and leadership roles. Much of this research yields useful findings for companies. But some contains significant limitations -- and distortions.

While I am fortunate to own a business I enjoy, have great clients and a fantastic team, I owe much of my success to the many misjudgments, miscalculations and plain stupid decisions that I have made over 26 years in business. Fortunately each mistake has led to a "aha!" moment.

How will technology support growth is the fundamental question that must drive strategy. Desperate strategies across the different lines of business will not produce a realization of how technology can holistically benefit business growth.

Who in your organization knows the most about how to make it better? Generally, it's not the managers or leaders -- it's the people doing the actual work.

The greatest cost of job interviews is not the wasted time of the interviewer, it is the fact that they are poor at identifying how effective applicants will be if they are hired, and they can easily lead to lawsuits.

As our world has become flatter and competition hotter, design has grown increasingly international to better leverage resources across markets while cutting cost. For a layman though, it has become exceedingly hard to tell the difference between an Apple, Samsung, and Sony or Microsoft product.

Exposure to non-stop negativity can disrupt learning, memory, attention, and judgement. The problem is more widespread than you think because in many cases, it's become so commonplace that we don't even notice anymore.