Families don't really care if a college considers low test scores; they do care that they don't know who does what. Put your policy on your front admissions page for all the world to see. It will save time, money, and confusion.
If you've been looking for evidence to support a request to provide more college programming in your local schools, look no more. A new report from the National Association for College Admission Counseling offers these nuggets on college counseling in general.