Visit an Urban Outfitters, Anthropologie or Free People clothing store, and you're likely to think, "They know their market." Yet Urban Outfitters, which owns all three stores, has leaders who are so out of touch that for years they have refused to have a policy to even consider having women and minorities on its board of directors.
At Apple's latest shareholder meeting, a think tank, NCPPR, pushed the company to stop pursuing environmental initiatives like investing in renewable energy. Cook went on a tirade -- or at least what passes for one from the very cool and collected CEO. He made it clear that he makes choices for reasons beyond just the profit motive.